8.9/10
★★★★☆
based on 1916 reviews published

Latest customer reviews

4 /5
★★★★☆
Alligator nato made and shipped fast. That's the strong point. And it gives a real character to my Submariner. On the other hand, I'm a little disappointed because it's more matte than on the photo (I should have chosen glossy). From a distance, it looks like printed calfskin... We'll also have to wait and see how it holds up over time, as the skin is thin and the Nato imposes creases that may lead to cracking. We'll see. In any case, a unique product, as ordered. I'll certainly be ordering another bracelet from ABP in the future.
User icon
Cyrille D.
purchased on 04/07/2019
Translated review
4 /5
★★★★☆
Quality products. This is the third watch strap that I have ordered and not disappointed with it, however, I have to ding you on the fact that you lost track of the original shipment and I needed to contact you to have it resolved, by sending a second strap.
User icon
Robert D.
purchased on 03/07/2019
5 /5
★★★★★
Very beautiful strap and shipping time was very reasonable. Would not hesitate to and will definitely order again!
User icon
Jiaqi C.
purchased on 26/06/2019
5 /5
★★★★★
The item was exactly as I had hoped it would be.
User icon
John
purchased on 26/06/2019
1 /5
★☆☆☆☆
18 days since the order was placed. It was not a custom made strap. I have written to customer service 2x for an update and have not gotten an update. I am ready to contact the CC card company for a refund.
User icon
Mark
purchased on 23/06/2019
5 /5
★★★★★
Excellent customer service via email initially, giving really good advice. Strap turned out to be excellent. Highly recommended.
User icon
Jason
purchased on 21/06/2019
5 /5
★★★★★
Highly efficient after-sales service, I had a problem with the length of the short strand of the bracelet. Thanks to everyone at ABP Concept.
User icon
Georges Z.
purchased on 20/06/2019
Translated review
5 /5
★★★★★
Fast delivery and great product
User icon
Dhitibhong T.
purchased on 18/06/2019
3 /5
★★★☆☆
It takes long time from order to delivery.
User icon
Hakan S.
purchased on 18/06/2019
2 /5
★★☆☆☆
Poor stitching of NATO Strap in that, within one week, one of the stitches in the NATO Strap came undone and I had to Superglue it where the stitch came undone. Also, the Buckle is very thin. For a large watch 43mm, it appears flimsy in contrast to the watch. The customization was exactly as described and completed quickly which is why the review is two stars instead of one, but incredibly flimsy craftsmanship from an ostensibly higher end brand. Disappointed!!
User icon
Joseph
purchased on 15/06/2019
5 /5
★★★★★
Perfect, telephone contact/product/delivery times respected
User icon
Manuel B.
purchased on 13/06/2019
Translated review
2 /5
★★☆☆☆
Long shipping timeProduct does not match pictures (different color)
User icon
Jérémy M.
purchased on 13/06/2019
Translated review
5 /5
★★★★★
Superbly crafted products, as well as extremely kind, friendly, and helpful customer service. I've tried high quality leather straps before, but ABP is on another level. Some “high end” sellers are more name and hype than delivery. ABP does have a reputation as an elite maker, but that reputation is based on the quality of their work, and value of their products, not just a name.
User icon
Marc S.
purchased on 12/06/2019
5 /5
★★★★★
Good advice and fast delivery.
User icon
Bds
purchased on 05/06/2019
Translated review
4 /5
★★★★☆
Hi There, we loved your product the only thing is the watch strap gets dirty so quickly. What's the best way to clean it??
User icon
Nadine B.
purchased on 04/06/2019
5 /5
★★★★★
Fantastic service! I was not satisfied with some small findings on my strap. ABP remade my strap without any hesitation and the result was perfect. If I was to feedback anything it would be a little faster reply on the email.
User icon
Anders
purchased on 03/06/2019
5 /5
★★★★★
Excellent service.
User icon
Jeronimo G.
purchased on 03/06/2019
5 /5
★★★★★
Superb buffalo strap integrating the folding clasp of my Datejust. Very nice. Thank you for this. Would recommend.
User icon
Manuel C.
purchased on 03/06/2019
Translated review
5 /5
★★★★★
Excellent product and great customer service.
User icon
Jan B.
purchased on 03/06/2019
1 /5
★☆☆☆☆
HorribleTook dozens emails to get my custom strapReceived it 8 months later Shop elsewhere
User icon
Ben S.
purchased on 21/05/2019
5 /5
★★★★★
Super service
User icon
Mehdi M.
purchased on 21/05/2019
5 /5
★★★★★
Excellent advice and product
User icon
Ericp
purchased on 21/05/2019
Translated review
5 /5
★★★★★
You have Dear Team - Diana ,Damien -
User icon
Jaber A.
purchased on 21/05/2019
5 /5
★★★★★
Great, quality is impeccable
User icon
Krzysztof W.
purchased on 17/05/2019
5 /5
★★★★★
Excellent products - great shop - nice people
User icon
David F.
purchased on 17/05/2019
1 /5
★☆☆☆☆
I received the wrong strap and was notified by ABP that I could send it back (at my expense) and they would redo the order. Instead, I asked for an exchange or a refund and after several emails and a month and a half later I have yet to get a single response from ABP. They now have the original strap back and I am just waiting on a response. Interestingly, prior to placing my order, they were very responsive.
User icon
Taylor
purchased on 16/05/2019
Answer from Abpconcept
Dear Mr Taylor,We are sorry that your experience with our company left you with a bad memory. We apologize if it took a bit a time. We hope you will trust us another time and we will be glad to offer you a discount. Have a great day,ABP Team
5 /5
★★★★★
Quality of product and shipping speed is exceptional. Returning customer and still satisfied.
User icon
Faisal A.
purchased on 15/05/2019
5 /5
★★★★★
Excellent service, I would highly recommend this company.
User icon
Peter M.
purchased on 14/05/2019
3 /5
★★★☆☆
I had given ABP my wrist size in (mm) and I was uncertain between L or XL...my wrist size which was measured many times to make sure and is just under 8mm so I chose L, because of the variance in mm for sizes. When my blue denim alligator/croc? leather band came in for my Rolex datejust ll 41mm, the band was beautiful and high quality, but it was way to short. Had the band installed by my local jeweler on the watch, and had it extended as far as allowed, and it is so tight....I am hoping that it will give a little through wear.My recommendation when ordering from them is to just dictate your wrist size and leave it at that, and have them make the decision; my wrist size was in between L and XL, but now I know and it was costly.
User icon
Er
purchased on 11/05/2019
1 /5
★☆☆☆☆
Poor quality The loop is of very poor quality.very disappointed
User icon
Franck B.
purchased on 11/05/2019
Translated review