/10
★★★★☆
based on 1916 reviews published
★★★★☆
based on 1916 reviews published
Latest customer reviews
5
/5
★★★★★
From order to delivery everything went very smoothly.
Maurice
purchased on 27/03/2019
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5
/5
★★★★★
Brilliant ServiceI contacted ABP after making a small error on my order and they went above what one would expect to make it right for me. The new straps arrived promptly and i am very satisfied with the whole experience. Merci
Niall M.
purchased on 27/03/2019
5
/5
★★★★★
I was assisted by Damien throughout my time here and he made adjustments and clarified things whenever I asked and gave me peace of mind throughout the purchase.
Aashish R.
purchased on 22/03/2019
3
/5
★★★☆☆
My only gripe is requiring a signature for delivery by the USPS. inevitably I'm not home at delivery and then must go to the post office where they have trouble locating your package.
Rs
purchased on 22/03/2019
2
/5
★★☆☆☆
- Poor information provided by the customer service and the website as the Rolex R Strap (rubber) doesn't really fit the aesthetics of Datejust 36 Ref.16233 (there's a gap between the bezel and the strap).
Jun Z.
purchased on 18/03/2024
1
/5
★☆☆☆☆
I purchased 2 straps in November one was stock the other needed to be made. I received the straps and found that the one that was made was the wrong color. I contacted ABP and was told a replacement would be made and sent ASAP. I followed up on:1/2/191/9/192/11/192/26/19and 3/6/19In their response to my email dated 1/9/19 I was told the strap was being made and they will have it completed by the end of that week and sent out.as of 3/7/19 I still have not received the strap.So I have no strap, no explanation as of the status . In fact they stopped corresponding with me after the 1/9/19 email.this company came highly recommended to me but has been a major disappointment and I will tell the gentleman that gave me their recommendation (he works for a very high end jewelry store in the U.S.) that their service is horrendous and I will never purchase anything from them again and will advise others to do the same.
Mb
purchased on 07/03/2019
5
/5
★★★★★
Well received, nickel thank you
Nicolas C.
purchased on 01/03/2019
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5
/5
★★★★★
Excellent ! Quickly sended to the other side of the world !
Jean-charles L.
purchased on 28/02/2019
5
/5
★★★★★
Exceptional quality and workmanship, easy to deal with, honest. Great experience!!
Thomas C.
purchased on 21/02/2019
1
/5
★☆☆☆☆
Ordered a watch strap with express delivery. Was told it had been shipped. Strap never arrived. Emailed several times and finally received a reply stating that I would be refunded express delivery and they would reship. Emailed countless times and tried calling. No reply. No strap. The order was placed over 3 months ago now!! If you must use these people ensure you pay by credit card so you stand half a chance of getting your money back if (when) they screw up and refuse to return any correspondence.
Marcus C.
purchased on 20/02/2019
2
/5
★★☆☆☆
I bought a strap February the 4th.The strap was in stock so to receive it faster I paid for the FAST shipping 1-5 days.On February the 6. I got an email with a tracking number. 10 days later February 16th I received the strap! 12 days after I ordered and paid the strap.In the meantime I have sent 2 emails asking about what's going on! But NO REPLY.The strap quality is ok but the service sucks big time and I still haven't heard anything on why I have paid more for a fast shipment I didn't get ??????
Niels L.
purchased on 20/02/2019
1
/5
★☆☆☆☆
I ordered a strap that was already in stock and I chose the fast shipping method 1-5 days.After 4 days I receive a email where it said it was ready to ship, now it has been 10 since I made the order and still no strap.I have tried to contact abp concept but no reply.The shipping agency tracking system is showing the strap is on it way.Very POOR response I'm not in any way satisfied with ABP CONCEPT
Niels D.
purchased on 15/02/2019
5
/5
★★★★★
Ordering online from the US, the process was smooth as can be. The order was acknowledged immediately and fulfilled quickly. The delivery took only a few days and the product was just what I wanted. Overall, a very good experience!
John R.
purchased on 14/02/2019
2
/5
★★☆☆☆
Only part of my order was fulfilled. I ordered a black strap for my Rolex 214270 with a universal glide-lock clasp as I don't want to take my bracelet apart. However, only the strap arrived and no clasp in the package. So I now have to go through the hassle of returning everything and initiating a refund on my credit card. A very annoying and frustrating experience.
J U.
purchased on 09/02/2019
5
/5
★★★★★
Excellent customer service. Quick delivery.
Julien P.
purchased on 02/02/2019
5
/5
★★★★★
Excellent quality and quick delivery.
Carl A.
purchased on 24/01/2019
5
/5
★★★★★
Straps are great, exact fit and high qualityresponsive customer servicei had my straps custom made
Nicolas
purchased on 23/01/2019
5
/5
★★★★★
Spectacular work product. I ordered from the US and there were some issues getting things done in a timely manner, but once I called they got things squared away immediately.
Chs
purchased on 21/01/2019
1
/5
★☆☆☆☆
1 month to receive my order. 10 days after Christmas. Without a word of apology. No coupon. I will never return and do not recommend your site.
Remy
purchased on 19/01/2019
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4
/5
★★★★☆
Product received in good order,will continue to purchase in near future .. cheer
James G.
purchased on 19/01/2019
4
/5
★★★★☆
Great website, easy configuration of individual straps. Delivery time was many weeks. However, great products!
Cm
purchased on 18/01/2019
5
/5
★★★★★
Great service, fast delivery, excellent quality.
Mt
purchased on 14/01/2019
5
/5
★★★★★
Fantastic quality watch strap in alligator. Reasonably quick delivery without any delays in customs to USA. I needed an unusual size that was hard to find on other sites, but was no problem for ABP. I will definitely be ordering from ABP again if I want one of the best made straps in the world.
David J.
purchased on 14/01/2019
4
/5
★★★★☆
Bracelet delivered on time and well made. I was surprised by the color compared to the website. But I guess that's because of the light. Happy overall.
Stève H.
purchased on 12/01/2019
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4
/5
★★★★☆
Order was shipped quickly. Packaging of products could be done a little better. I do understand that it helps keep costs down for the consumer. Asked a few questions through the email, however response was a little slow. Took 3 days to reply.
Calvin
purchased on 11/01/2019
5
/5
★★★★★
There are many straps available for my Panerai watch but ABP is one that matches the high end quality of the watch.
Mike M.
purchased on 11/01/2019
5
/5
★★★★★
Very professional and attentive to customer needs, top-notch sales service!
David L.
purchased on 10/01/2019
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3
/5
★★★☆☆
Hello,Unfortunately I bought my bracelets during a period with a promotional code, but not being aware of it, I paid the full price.When I asked for the discount to be granted, I didn't even get an answer.On the other hand, the products are of very good quality.
Alban N.
purchased on 09/01/2019
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5
/5
★★★★★
Very good transaction. Gas delivery and as usual, high quality products
Modelabs -.
purchased on 09/01/2019
5
/5
★★★★★
Very useful website to define a made-to-measure watchband. The result corresponds to my expectations.
André S.
purchased on 04/01/2019
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