/10
★★★★☆
based on 1916 reviews published
★★★★☆
based on 1916 reviews published
Latest customer reviews
5
/5
★★★★★
Lovely product.Great Communication and follow through.Will shop again and recommend to others.
Lisa R.
purchased on 02/11/2018
3
/5
★★★☆☆
I received a watch band that is too large. I have tried to contact Abp Concept 5 times via email and their Contact Us page on their site with no response. I have no idea how to get a response from ABP Concept to correct the situation. I have received an email, I am exchanging the product.
Andrew K.
purchased on 01/11/2018
5
/5
★★★★★
An excellent store, with a highly professional team who get involved and look for the best solution to satisfy you as if you were physically in their store! The products are of the highest quality, and your precious timepiece will have an inimitable look all its own, with a bracelet made from top-of-the-range materials.
Chrys
purchased on 19/10/2018
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5
/5
★★★★★
The leather is soft and is molding nicely to my wrist. The clasp is good quality as well. I love how the leather is black on the inside as well. It looks beautiful on my Datejust
Deena D.
purchased on 09/10/2018
4
/5
★★★★☆
The strap configuration system and the choices are excellent. ...but the system never lets you order. Tried several times with different browsers, after the final step you end up on the home page with an empty cart and no order.I liked the strap I made, so I tried again and made a PDF with the configuration no problem with the excellent tool.
and then I tried ordering by email. No reply. Tried again. No reply for days. Tried again, got some replies.... to make things short: It took another few days of waiting and asking for info before I got a nice reply and useful improvement to my design
blabla
same difficulties with the payment link Finally got payment done.No information on the status after the estimated delivery time was over a few days... request by email... no reaction... few days later: the strap arrived and I love it 🙂 Final small disappointment is I never got the discount for registering on their page, which I did before my order. They somehow missed it too, when I asked for it by email a little late after paying the full amount you may guess it: no reply Note that I wrote in English, not French
Kai S.
purchased on 22/10/2018
1
/5
★☆☆☆☆
I have not received my watch strap, the package has been shipped back to France and my funds have not been returned. I'll be calling my credit card company on Monday to let them know that this charge must be reversed as ABP did not deliver the product I had paid for.
Raj P.
purchased on 20/10/2018
5
/5
★★★★★
Great strap very comfortable .julian
Julian M.
purchased on 19/10/2018
5
/5
★★★★★
Very happy with my purchase. The quality is top notch!
Jessie D.
purchased on 15/10/2018
2
/5
★★☆☆☆
Although it shipped quickly and looks good, I received a strap with incorrect size tension bar on one side. I mailed days ago for assistance in replacement and have received no response.
Jclauer
purchased on 11/10/2018
5
/5
★★★★★
Website is easy to use and dispatching/delivery was prompt.
Naomi T.
purchased on 02/10/2018
5
/5
★★★★★
Extraordinary help from customer service and a truly superb product!
Robert L.
purchased on 02/10/2018
5
/5
★★★★★
Perfect bracelet,
Lilian
purchased on 27/09/2018
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5
/5
★★★★★
Fast and great quality
Mark P.
purchased on 26/09/2018
5
/5
★★★★★
Great straps, great seller.
Ioan
purchased on 26/09/2018
5
/5
★★★★★
ABP Concept provided me with a wonderfully unique bespoke ostrich leather strap that was perfect for my Santos 100. Unlike many other bespoke strap makers ABP Concept were able to provide the Cartier Santos 100 OEM components to ensure the perfect fit for my strap.
Simon
purchased on 25/09/2018
3
/5
★★★☆☆
In the past I placed my orders in Paris - offline. Still today I am very happy with the "bespoke" leather straps. This time I tried your online shop with just some simple "perlon" straps, to give it a try, as I can´t travel to Paris so often. One strap is very nice, but the other one doesn´t match the size I asked for. It should have been 22mm but even on my biggest watch (23mm between horns) it doesn´t fit. Because of the (almost prohibitive if you consider it was inside Europe and just a small and light envelope) 15,- shipping fee I already paid, me didn´t ask for any replacement
Will I try it again? Probably not if I find something more convenient
Oliver
purchased on 20/09/2018
4
/5
★★★★☆
The site, the products and the service are of good quality...I would like more promotions on the Internet.
Stéphane D.
purchased on 19/09/2018
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5
/5
★★★★★
Expensive and no discount on purchase on further straps. ABP we would like rebate on further strap. For instance we would order one conservative and one more modern design colors/sport
Christian S.
purchased on 19/09/2018
1
/5
★☆☆☆☆
The product was horrible quality and the pins didn't fit into the lugs. Do not waste your money on this!!
Steven G.
purchased on 17/09/2018
5
/5
★★★★★
Excellent attention to detail. The watch band was exactly as depicted on the web site's customer page.
John W.
purchased on 14/09/2018
5
/5
★★★★★
Efficient and of good quality. Nothing to say
Francesco D.
purchased on 09/09/2018
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5
/5
★★★★★
Excellent service
Annick
purchased on 07/09/2018
2
/5
★★☆☆☆
Very disappointed with this company, I ordered a strap according to my watch with curved end, and although they knew the model and the brand of my watch, the area of the case was very thick and rubbed, after telling them what happened, I only received an answer about it with a ridiculous discount for next purchases and never answered my emails anymore, I can only think of a huge lack of professionalism and the worst of all of respect and education towards the customer, nothing recommended.
Eduardo L.
purchased on 06/09/2018
5
/5
★★★★★
Made to order strap came as described and within the timeframe promised! Strap was of excellent quality. Would not hesitate to recommend and would definitely buy from them again.
Csl
purchased on 01/09/2018
1
/5
★☆☆☆☆
Avoid! This store is a complete joke, especially if you buy online! Avoid the July-August period, there's nobody there! And then one day, a certain "Damien", armed with a very high self-esteem, deigns to answer you with a great deal of condescension... and there it is: fu.k the 10% welcome discount! F.ck customer service! (uh ... the guy sells bracelets. Lol ) After a month, you receive your custom-made aligator bracelet in bubble wrap (like Tiens! V'la ton bracelet!), forgetting the screwdrivers and pumps (billed, of course). The guy doesn't give up and e-mails you back, without any apology (doesn't know what it is) that he's sending an RStrap rubber bracelet for Oyster. What a bargain! In short, for the same price, opt for a reputable brand that will provide your precious timepieces with genuine customer service.
Greg
purchased on 01/09/2018
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5
/5
★★★★★
Very good service and quality products.
Parker O.
purchased on 29/08/2018
5
/5
★★★★★
Very good service and quick response to a small problem with the size ordered.
Yann P.
purchased on 29/08/2018
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5
/5
★★★★★
Great quality and delivery.
Florent M.
purchased on 29/08/2018
5
/5
★★★★★
I bought 2 bracelets from ABP, one made-to-measure and one standard, and both are perfect.
Maverick13
purchased on 28/08/2018
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1
/5
★☆☆☆☆
I still didn't receive my strap
Ali A.
purchased on 27/08/2018