Acrivi consistently delivers fast and reliable service, with multiple mentions of next-day or very quick delivery and smooth, hassle-free ordering. The speed is matched by careful handling and secure packaging, including well-protected items and clear product alignment with orders. Customer interactions are highlighted as responsive, professional, and supportive, with advisers offering helpful guidance and dependable follow-up. Overall, the experience is described as serious, efficient, and highly recommended.
The bulb corresponds to the order. However, I paid €20 to the Colissimo carrier who delivered the package to a delivery point claiming that we were not there, which is completely false! Beware of the delivery drivers. One day the delivery declared that we were absent the next morning, which is false because we were there all the time.
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Response from Acrivi
Dear Jean-Paul,
We warmly thank you for your review and your 5/5 rating. We are delighted that the bulb corresponds to your order. However, we understand your frustration regarding the delivery. Your feedback is valuable, and we will not fail to pass it on to our partner to improve the service. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Acrivi team.
J
Jean-Edouard S.
Rating: 5 out of 5
following a purchase from 23/02/2026
Fast and efficient. Great service.
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Response from Acrivi
We warmly thank you for your flattering review, Jean-Edouard. We are delighted to learn that you found our service fast and efficient. Your satisfaction is our priority, and we hope to assist you again soon on Acrivi.
C
Chez P.
Rating: 5 out of 5
following a purchase from 18/02/2026
Efficient and fast. Top-notch. Thank you
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Response from Acrivi
Hello,
A big thank you for your positive feedback! We are delighted to learn that you found our service efficient and fast. Your satisfaction is our priority. See you soon on Acrivi!
Best regards,
The Acrivi team
F
Flavien H.
Rating: 5 out of 5
following a purchase from 16/02/2026
"I want to express my utmost satisfaction regarding my order with this specialist in professional oven products. As the manager of the pizzeria Pizza Des Lices located at 4 rue Louis Mourre in Lauris, Vaucluse, the quality of the equipment is paramount for me, and I found here a trustworthy partner. Everything was perfect, from the order on the very user-friendly website to the secure payment. But it was especially the logistics that impressed me: living in Vaucluse, I placed my order at 3 PM and was delivered the very next day at 11:15 AM! The baking sheets for my oven arrived in impeccable packaging. Rigor, precision, and speed are on point. Moreover, it is very appreciated to know that the team remains available by phone for any exchange. I highly recommend this professional to all my colleagues and enthusiasts. A huge thank you for your efficiency!"
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Response from Acrivi
Dear Flavien,
We warmly thank you for your flattering review regarding your experience with Acrivi. We are delighted to learn that the quality of our products and our logistics service met your expectations, especially for your pizzeria. Your recommendation particularly touches us, and we remain at your disposal for any future orders.
A
Abdenour Z.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very responsive. Very fast delivery.
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Response from Acrivi
Hello Abdenour,
We sincerely thank you for your positive feedback and are delighted to learn that you appreciated our responsiveness and the speed of delivery. Your satisfaction is our priority and we hope to continue meeting your expectations in the future.
C
Caroline N.
Rating: 5 out of 5
following a purchase from 02/02/2026
Top-notch responsiveness
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Response from Acrivi
Hello Caroline,
Thank you so much for your positive review and your score of 5/5! We are delighted to learn that you appreciated our responsiveness. Your satisfaction is our priority, and we will strive to maintain this level of service.
See you soon on Acrivi!
Best regards,
The Acrivi team
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Nicolas L.
Rating: 5 out of 5
following a purchase from 09/12/2025
The company Acrivi is above all a human company, which seeks to help you and is very good at giving advice. I bought an oven, the follow-up during shipping is great, the advice is always there for setup and various small adjustments. Thank you for your support.
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Response from Acrivi
We sincerely thank you for your flattering review, Nicolas. We are delighted to learn that our human approach and our after-sales service met your expectations. Your satisfaction is our priority and we remain at your disposal for any further assistance.
M
Marjorie C.
Rating: 5 out of 5
following a purchase from 04/01/2026
Excellent advice, efficient and quick. I highly recommend!
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Response from Acrivi
Dear Marjorie,
We sincerely thank you for your flattering review and your score of 5/5. We are delighted to learn that you found our advice excellent and our service efficient. Your recommendation is greatly appreciated and motivates our entire team to continue offering you the best. We look forward to seeing you on Acrivi!
Best regards,
The Acrivi team
N
Nicolas D.
Rating: 5 out of 5
following a purchase from 02/01/2026
Responsiveness and speed are greatly appreciated. Sole ordered on Friday morning 2/01, received on Saturday noon 3/01, in replacement of a cracked sole, just in time for work on Saturday night.
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Response from Acrivi
Dear Nicolas, we sincerely thank you for your flattering review. We are delighted to learn that you were able to receive your sole so quickly and that it met your expectations. Your satisfaction is our priority, and we remain at your disposal for any future orders.
S
Sofian C.
Rating: 5 out of 5
following a purchase from 14/12/2025
Very fast and secure delivery, even at the end of the year, nothing to say, I recommend with my eyes closed
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Response from Acrivi
Hello Sofian,
A big thank you for your flattering review! We are delighted that you appreciated the speed and security of our delivery service, especially during this busy period. Your recommendation means a lot to us and motivates us to continue offering the best.
See you soon on Acrivi!
Best regards,
The Acrivi team
F
Frederic G.
Rating: 5 out of 5
following a purchase from 16/12/2025
Good
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Response from Acrivi
Hello Frédéric,
We warmly thank you for your positive review of our site Acrivi. We are delighted to learn that you are satisfied with your experience. Please do not hesitate to reach out to us if you have any questions or suggestions. Your satisfaction is our priority!
Best regards,
The Acrivi team
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Pirathas T.
Rating: 5 out of 5
following a purchase from 12/12/2025
Super, thank you very much
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Response from Acrivi
We sincerely thank you for your flattering review and your perfect score of 5/5. Your satisfaction is our priority, and we are delighted that our site "Acrivi" was able to meet your expectations. Please do not hesitate to reach out to us if you need anything!
P
Pierre H.
Rating: 5 out of 5
following a purchase from 04/12/2025
Efficient service!
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Response from Acrivi
We sincerely thank you for your positive feedback, Pierre. Your satisfaction is our priority, and we are delighted to learn that you found our service efficient. We hope to continue meeting your expectations in the future.
C
Christian W.
Rating: 5 out of 5
following a purchase from 20/11/2025
Hello, I received your package very quickly, even faster than I hoped, super well packaged, a professional job, thank you!
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Response from Acrivi
Hello Christian,
We warmly thank you for your flattering review and are delighted to learn that your package arrived quickly and in perfect condition. Your satisfaction is our priority, and your positive feedback on our service encourages us to continue offering the best to our customers.
H
Helene V.
Rating: 5 out of 5
following a purchase from 25/11/2025
Top-notch
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Response from Acrivi
Dear Hélène,
We sincerely thank you for your positive review and are thrilled that our site "Acrivi" met your expectations. Your satisfaction is our priority, and we hope to continue providing you with a top-notch experience.
Best regards,
The Acrivi team
L
Lucas S.
Rating: 5 out of 5
following a purchase from 21/11/2025
Fast and careful shipping
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Response from Acrivi
Hello Lucas,
Thank you so much for your flattering review! We are delighted to learn that you appreciated the speed and care given to your order. Your satisfaction is our priority, and your feedback encourages us to continue providing quality service. We look forward to serving you again on Acrivi!
Best regards,
The Acrivi team
R
Rachida B.
Rating: 5 out of 5
following a purchase from 10/11/2025
The customer service is responsive and very helpful. The stone ordered perfectly matches my oven. Fast delivery. Super experience, I will not hesitate to order from you again. Thank you
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Response from Acrivi
Dear Rachida,
We sincerely thank you for your flattering review and are delighted to learn that our customer service met your expectations. Your satisfaction is our priority, and we would be thrilled to assist you again with your future orders. Thank you for your trust!
Best regards,
The Acrivi team
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Emmanuel R.
Rating: 5 out of 5
following a purchase from 07/11/2025
Very professional, delivered the next day.
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Response from Acrivi
We warmly thank you for your flattering review, Mr. Emmanuel. We are delighted to see that our fast and professional service met your expectations. Your satisfaction is our priority and we hope to see you again soon on Acrivi.
D
Didier T.
Rating: 4 out of 5
following a purchase from 29/10/2025
Clear website. Package received 72 hours later, very well packaged. Good service.
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Response from Acrivi
Hello Didier,
Thank you very much for your positive feedback and for taking the time to share your experience with Acrivi. We are delighted to learn that our site seemed clear to you and that you received your package in good condition. Your feedback is valuable to help us improve. Please do not hesitate to reach out to us if you have any suggestions or questions.
Best regards,
The Acrivi team
A
Alexandre L.
Rating: 5 out of 5
following a purchase from 18/10/2025
Acrivi is a serious and fast company.
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Response from Acrivi
Hello Alexandre,
We sincerely thank you for your flattering review and your 5/5 rating. We are delighted to learn that you appreciated the speed and seriousness of our service. Your satisfaction is our priority, and your feedback encourages us to continue in this direction. Please do not hesitate to reach out to us for any other requests!
Best regards,
The Acrivi team
C
Caroline N.
Rating: 5 out of 5
following a purchase from 16/10/2025
Nothing to report
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Response from Acrivi
Madam Caroline, we sincerely thank you for your positive review regarding our site "Acrivi". Your satisfaction is our priority and we are delighted that you found your experience to meet your expectations. Please do not hesitate to reach out to us for any questions or suggestions!
A
Adar A.
Rating: 5 out of 5
following a purchase from 09/10/2025
Perfect
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Response from Acrivi
Hello Adar,
Thank you very much for your positive review and your 5/5 rating! We are delighted that our site "Acrivi" satisfies you. Please do not hesitate to reach out to us if you have any suggestions or questions.
Best regards,
The Acrivi team
M
Murat G.
Rating: 5 out of 5
following a purchase from 06/10/2025
Well received
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Response from Acrivi
Hello Murat,
Thank you very much for your positive feedback! We are delighted to learn that everything is in order. Please do not hesitate to reach out to us if you have any questions or suggestions.
Best regards,
The Acrivi team
C
Célia G.
Rating: 5 out of 5
following a purchase from 29/09/2025
Available person, professional who knows how to guide and advise you according to your needs. Quality of the stone is great. Perfect delivery in 24h, I received my stone very well packaged. With the advice received, I installed it without difficulty. I recommend this company.
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Response from Acrivi
Dear Célia,
We warmly thank you for your flattering review and your 5/5 rating. We are delighted to learn that our team was able to guide you effectively and that the quality of our stone as well as our delivery service met your expectations. Your satisfaction is our priority, and we are happy that you were able to install your stone without difficulty. Thank you for your recommendation, and we look forward to serving you again.
Best regards,
The Acrivi team
F
Farid M.
Rating: 5 out of 5
following a purchase from 30/09/2025
Perfect nothing to say very good experience
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Response from Acrivi
Hello Farid,
Thank you very much for your positive review! We are delighted to learn that you had an excellent experience with Acrivi. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service.
See you soon on our site!
The Acrivi team
A
Agnes F.
Rating: 5 out of 5
following a purchase from 06/09/2025
Very good product. Well packaged.
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Response from Acrivi
Dear Agnes,
We sincerely thank you for your positive feedback regarding our products. It is a pleasure to know that the quality of the packaging satisfied you. Your satisfaction is our priority, and we hope to see you again very soon on our site.
Best regards,
The Acrivi team.
A
Aurélien B.
Rating: 5 out of 5
following a purchase from 15/09/2025
Very good advice and immediate shipping with receipt on J+1. Super pro. Thank you
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Response from Acrivi
Hello Aurélien,
We warmly thank you for your flattering review and your 5/5 rating. We are delighted to learn that our advice was helpful and that the speed of our service satisfied you. Your recognition motivates us to continue providing quality service. Please do not hesitate to reach out to us for any future assistance.
Best regards,
The Acrivi team
O
Opizza Du Lac O.
Rating: 5 out of 5
following a purchase from 12/04/2025
Satisfied
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Response from Acrivi
Hello Opizza from the lake,
We sincerely thank you for your positive review and are delighted to learn that you are satisfied with your experience on Acrivi. Your feedback is valuable and motivates us to continue improving our services.
See you soon!
The Acrivi team
L
Laurent R.
Rating: 5 out of 5
following a purchase from 01/09/2025
I am delighted, in accordance with the description, very well packaged!! A very good first order! Thank you
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Response from Acrivi
Hello Laurent,
We sincerely thank you for your flattering review and are delighted to learn that your first order on Acrivi met your expectations. Your satisfaction is our priority, and we take pride in offering compliant and well-packaged products. We look forward to serving you again soon!
Best regards,
The Acrivi team
R
Rott C.
Rating: 5 out of 5
following a purchase from 30/08/2025
Perfect at the top
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Eroann D.
Rating: 5 out of 5
following a purchase from 18/08/2025
perfect I highly recommend very professional
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Response from Acrivi
Hello Eroann,
Thank you very much for your flattering review! We are delighted that you appreciated your experience on our "Acrivi" site. Your recommendation motivates us to continue providing quality service. Please do not hesitate to reach out to us if you need help!
Best regards,
The Acrivi team
P
Philippe K.
Rating: 5 out of 5
following a purchase from 11/08/2025
Great
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Response from Acrivi
Hello Philippe,
Thank you very much for your positive review! We are delighted that our "Acrivi" site pleases you. Your satisfaction is our greatest reward. Please do not hesitate to reach out to us if you have any suggestions or questions.
Best regards,
The Acrivi team
C
Claude B.
Rating: 5 out of 5
following a purchase from 02/08/2025
perfect
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Response from Acrivi
Hello Claude,
We sincerely thank you for your flattering review and for the 5/5 rating given to our Acrivi site. We are delighted to learn that your experience was perfect. Your satisfaction is our priority and we are committed to continuing to offer the best possible service. Please do not hesitate to reach out to us if you have any other comments or suggestions.
Best regards,
The Acrivi team
B
Bernard B.
Rating: 5 out of 5
following a purchase from 22/07/2025
broken sole, internet outage and I am deaf! j: text to the company ACRIVI which had already a sole 8 years ago => I receive the quote by SMS j+1 In the morning I make an immediate transfer through the bank => photo to ACRIVI => sending the sole by carrier j+2: receipt of the sole delivered by Chronopost in the morning at 11 am thanks to ACRIVI for its diligence. seriousness.
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Bruno L.
Rating: 5 out of 5
following a purchase from 04/07/2025
Reception like before sale for top info, simple and effective ordering and payment process… Super fast shipping, delivery in J+1 (on a Saturday) and perfect packaging to protect fragile products well…
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Response from Acrivi
Hello Bruno,
Thank you very much for your flattering review! We are delighted that your experience on our Acrivi site was satisfactory, especially regarding the welcome, the simplicity of the ordering process, and the speed of delivery. Your feedback on product protection is particularly pleasing to us. We look forward to serving you again!
Best regards,
The Acrivi team
S
Samir T.
Rating: 5 out of 5
following a purchase from 26/06/2025
Perfect
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Response from Acrivi
Hello Samir,
We sincerely thank you for your flattering review on our Acrivi site. Your satisfaction is our priority and we are delighted to know that you had a perfect experience. Please do not hesitate to reach out to us if you have any questions or suggestions!
V
Vahan B.
Rating: 5 out of 5
following a purchase from 20/06/2025
Fast and very technical professional (phone troubleshooting) Thanks to them I was able to intervene quickly and effectively I recommend 100%
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Response from Acrivi
We sincerely thank you for your flattering review, Mr. Vahan. We are delighted to learn that our technical assistance by phone met your expectations and contributed to the speed of your intervention. Please do not hesitate to contact us again, we remain at your complete disposal.
E
Eddie R.
Rating: 5 out of 5
following a purchase from 16/06/2025
Great !! Nothing to say everything is perfect!
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Response from Acrivi
Hello Eddie,
We sincerely thank you for your flattering review and are delighted to learn that your experience with our "Acrivi" site met your expectations. Your satisfaction is our priority, and we will strive to maintain this level of quality. We look forward to seeing you again soon!
J
Jérôme L.
Rating: 5 out of 5
following a purchase from 05/06/2025
Perfect..!
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Response from Acrivi
Hello Jérôme,
We sincerely thank you for your flattering review and for the 5/5 rating. Your satisfaction is our greatest reward. Please do not hesitate to reach out to us if you have any questions or suggestions, we will be happy to assist you.
Best regards,
The Acrivi team.
N
Nadege P.
Rating: 5 out of 5
following a purchase from 02/06/2025
Perfect
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Response from Acrivi
Hello Nadege,
We sincerely thank you for your perfect rating of our Acrivi site. Your satisfaction is our priority, and we are delighted that our services met your expectations. We look forward to seeing you again very soon on our platform!
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