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V
Rating: 5 out of 5
Great device. This is the second one I've bought.
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Customer reviews of AIR AND ME
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 2 137 published reviews
Summary of reviews
Air and Me consistently delivers fast, reliable service with quick delivery and well-packaged orders, as well as clear product information that helps customers choose confidently. Customers praise the product design and compact, quiet operation, noting aesthetically pleasing finishes and devices that fit easily on shelves or bedside tables. They highlight helpful, responsive customer service and practical setup experiences, including easy installation, straightforward connections, and efficient technical support. Overall, reviews emphasize dependable performance, strong delivery reliability, and satisfaction with product quality and appearance.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersF
Rating: 3 out of 5
Hello, The buying experience itself is very good but the delivery is not. A deliveryman dropped off the parcel at a relay several km away, even though the delivery was scheduled to be made to the house where there is someone on duty at all times. So 2 hours lost in the middle of the day because I absolutely needed the filters for the humidifier for my instrument. Yours sincerely, Florence Duroy
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M
Rating: 5 out of 5
Very good material
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I
Rating: 5 out of 5
I am absolutely happy with the device. I recommend it!
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L
Rating: 5 out of 5
The order was easy to place and delivered as planned without incident.
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P
Rating: 5 out of 5
perfect
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L
Rating: 5 out of 5
It's a bit early to give an opinion, but the device has been meeting my expectations for the past 10 days. It's quiet and relatively unobtrusive.
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C
Rating: 5 out of 5
Nothing to say
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Y
Rating: 5 out of 5
Punctuality and efficiency.
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Y
Rating: 5 out of 5
Clear, user-friendly site. Products delivered within 24h.
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A
Rating: 5 out of 5
Excellent advice and super fast delivery! Super professional. Thank you
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D
Rating: 1 out of 5
I waited a whole day for the parcel, in agreement with the GLS deliveryman. The deliveryman didn't come and said he had dropped the parcel off at a relay point. However, the parcel was not dropped off at the relay point where I went for nothing. Scandalous. I'm going to advise against GLS on all sites, and Air & Me as well, since you associate your deliveries with these crooks!
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Response from AIR AND ME
Hello Denys,
We thank you for your feedback and are sincerely sorry to hear about the inconveniences encountered with the delivery. We understand your disappointment: waiting for a package all day is an experience that even our air purifiers cannot make more breathable.
To qualify GLS as crooks seems a bit excessive to me. It turns out that these crooks handle almost all of our deliveries (and sometimes, even to the right place — a feat we commend every time) and we are very satisfied with them (perhaps our shared penchant for trickery).
We will of course check where your package has gone astray and ensure that it finally finds the right drop-off point.
With all our understanding, and a slight smile,
Arsenne AND ME
We thank you for your feedback and are sincerely sorry to hear about the inconveniences encountered with the delivery. We understand your disappointment: waiting for a package all day is an experience that even our air purifiers cannot make more breathable.
To qualify GLS as crooks seems a bit excessive to me. It turns out that these crooks handle almost all of our deliveries (and sometimes, even to the right place — a feat we commend every time) and we are very satisfied with them (perhaps our shared penchant for trickery).
We will of course check where your package has gone astray and ensure that it finally finds the right drop-off point.
With all our understanding, and a slight smile,
Arsenne AND ME
J
Rating: 3 out of 5
Fast, compliant delivery, but tracking a bit limited.
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J
Rating: 5 out of 5
Received very quickly. Good material.
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S
Rating: 5 out of 5
Order taken very quickly and received 3 days later ...
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G
Rating: 5 out of 5
Great product! Simple and effective
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G
Rating: 4 out of 5
Product conforms to description. Delivery in the relay announced.
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C
Rating: 5 out of 5
Fast delivery
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C
Rating: 5 out of 5
Happy with my purchase, no regrets, great appliance it seems, but I don't yet know if it's enough for my 30m2 room with a ceiling height of up to 4 meters. So far, about 4 liters in 6 hours.
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P
Rating: 5 out of 5
The unit was received on time and perfectly packaged. Easy to install locally, but there were a few problems registering it for remote control. Nice, sturdy-looking unit, very quiet
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R
Rating: 4 out of 5
-very effective for dehumidification -water tank too small and fills up too much, so difficult to empty without spilling -much, much too noisy to put in a bedroom (too bad for me) even in night mode. The slogan in no way matches the noise produced by the machine.
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S
Rating: 5 out of 5
Good price and fast delivery
M
Rating: 4 out of 5
So far, the product has lived up to my expectations. The point that prevents me from being totally happy with my purchase is the fact that it was made in China. I'm convinced that for such a simple product, there would be no significant extra cost if it were made here. Too bad
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O
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Very satisfied with the product!!!
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S
Rating: 5 out of 5
Very good.
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P
Rating: 5 out of 5
I am very satisfied with my product. Efficient and quiet. The only problem is that the on/off button does not allow the product to be switched off. Problem reported to after-sales service.
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J
Rating: 5 out of 5
Very fast shipping and very well packaged. Haven't had time to try it out yet.
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Q
Rating: 5 out of 5
All went well. I phoned for advice. And the product arrived safely.
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M
Rating: 5 out of 5
Perfect product, as we had read on the website. Fast and reliable delivery
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G
Rating: 5 out of 5
Good site I found what I needed
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Y
Rating: 5 out of 5
Top!
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P
Rating: 5 out of 5
Very good.
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F
Rating: 5 out of 5
Fast delivery, quality materials!
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J
Rating: 5 out of 5
Perfect! Fast delivery.
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A
Rating: 5 out of 5
excellent device delivered quickly and in very good condition
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D
Rating: 5 out of 5
all is OK
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R
Rating: 5 out of 5
I bought and combined 1 pro particle filter + 1 pro carbon+ filter. For installation, the 2 filters fit nicely one inside the other in the PRO M air purifier. (Failing to buy a smokestop filter usually because out of stock in several stores).
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C
Rating: 5 out of 5
very useful for a comfortable night's sleep
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E
Rating: 5 out of 5
Perfect
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