Customer reviews of AIR AND ME

9,3 /10

Based on 2 112 published reviews

5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur vérifié

Published on 22/02/2021 à 17h07 following a purchase from 16/02/2021

Product well packaged, good reception. No worries.

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Acheteur vérifié

Published on 22/02/2021 à 08h02 following a purchase from 15/02/2021

Fast delivery, total satisfaction;

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Acheteur vérifié

Published on 21/02/2021 à 10h31 following a purchase from 13/02/2021

Pleasant site and fluid information

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Acheteur vérifié

Published on 21/02/2021 à 01h05 following a purchase from 14/02/2021

Easy-to-use and reasonably priced site. Reliable team.

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Acheteur vérifié

Published on 20/02/2021 à 22h33 following a purchase from 14/02/2021

Fast delivery and impeccable packaging.

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Acheteur vérifié

Published on 20/02/2021 à 20h00 following a purchase from 14/02/2021

very good site fast delivery

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Acheteur vérifié

Published on 20/02/2021 à 17h45 following a purchase from 14/02/2021

I'm not giving it 5 stars because the box arrived with bubble wrap around it. So you could see through what it was (which in itself isn't a problem), and I don't see the point of the bubble wrap around the cardboard box containing the product, which is well padded with polystyrene.

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Acheteur vérifié

Published on 19/02/2021 à 15h05 following a purchase from 13/02/2021

Well-announced and well-arrived delivery

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Acheteur vérifié

Published on 18/02/2021 à 17h54 following a purchase from 08/02/2021

Perfect. Product absolutely as described.

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Acheteur vérifié

Published on 18/02/2021 à 11h59 following a purchase from 11/02/2021

deadline met, delivery in good conditions

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Acheteur vérifié

Published on 14/02/2021 à 15h01 following a purchase from 08/02/2021

Site selling good products

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Acheteur vérifié

Published on 13/02/2021 à 18h00 following a purchase from 07/02/2021

Super

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Acheteur vérifié

Published on 12/02/2021 à 13h23 following a purchase from 05/02/2021

Fast delivery

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Acheteur vérifié

Published on 11/02/2021 à 14h05 following a purchase from 30/01/2021

Top!

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Acheteur vérifié

Published on 10/02/2021 à 23h43 following a purchase from 30/01/2021

Good site. Fast delivery

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Acheteur vérifié

Published on 10/02/2021 à 18h58 following a purchase from 04/02/2021

Very good!

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Acheteur vérifié

Published on 09/02/2021 à 08h47 following a purchase from 28/01/2021

Great price and fast shipping.

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Acheteur vérifié

Published on 08/02/2021 à 18h01 following a purchase from 02/02/2021

serious site , good product

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Acheteur vérifié

Published on 08/02/2021 à 13h58 following a purchase from 01/02/2021

Great! I ordered on Monday and received my order on Tuesday!

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Acheteur vérifié

Published on 08/02/2021 à 08h01 following a purchase from 27/01/2021

super product fast delivery

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Acheteur vérifié

Published on 07/02/2021 à 17h44 following a purchase from 01/02/2021

Site clear easy to use ordered on Monday package received Wednesday very good responsiveness Satisfied with the product installed in the cellar with high humidity

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Acheteur vérifié

Published on 06/02/2021 à 12h16 following a purchase from 30/01/2021

Very good site

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Acheteur vérifié

Published on 05/02/2021 à 22h32 following a purchase from 24/01/2021

Pleasantly clear site

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Acheteur vérifié

Published on 05/02/2021 à 17h35 following a purchase from 29/01/2021

Fast and efficient

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Acheteur vérifié

Published on 04/02/2021 à 18h40 following a purchase from 28/01/2021

Very good service and on-time delivery.

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Acheteur vérifié

Published on 04/02/2021 à 18h23 following a purchase from 29/01/2021

Super fast delivery, easy-to-use website, functional product

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Acheteur vérifié

Published on 04/02/2021 à 11h44 following a purchase from 28/01/2021

Satisfactory product. Problem with ambiguous instruction manual and electrical safety reported by telephone.

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Acheteur vérifié

Published on 03/02/2021 à 21h34 following a purchase from 28/01/2021

Very satisfied with the speed of delivery. The site is easy to navigate. Too bad there are no customer reviews for each item.

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Acheteur vérifié

Published on 03/02/2021 à 19h56 following a purchase from 27/01/2021

On time, in very good condition

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Acheteur vérifié

Published on 02/02/2021 à 20h50 following a purchase from 27/01/2021

Very clear and complete site, I found a lot of information on subjects I didn't know much about, especially hygrometry!

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Acheteur vérifié

Published on 02/02/2021 à 19h29 following a purchase from 17/01/2021

Product easy to find on the site to order. Only downside: we couldn't find the fasteners to fix the filters, so we had to remove those from the old one, taking care not to break them, then clean them in vinegar (limescale). We managed to do it once, but I doubt we'll be able to do it again without breaking any. You should sell these fasteners on your site.

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Acheteur vérifié

Published on 02/02/2021 à 09h01 following a purchase from 21/01/2021

Ordered from Nature et Découvertes. The product was sent very quickly, the packaging was of very good quality and the order arrived quickly with colissimo tracking. Nothing to complain about, very good service!

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Acheteur vérifié

Published on 01/02/2021 à 01h08 following a purchase from 16/01/2021

Fast delivery

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Acheteur vérifié

Published on 31/01/2021 à 19h17 following a purchase from 25/01/2021

Fast and efficient, I recommend, thanks to your teams during this pandemic. Sincerely

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Acheteur vérifié

Published on 30/01/2021 à 20h17 following a purchase from 22/01/2021

RAS, compliant product, on-time delivery

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Acheteur vérifié

Published on 30/01/2021 à 18h06 following a purchase from 24/01/2021

Serious seller to be recommended.

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Acheteur vérifié

Published on 29/01/2021 à 09h47 following a purchase from 22/01/2021

Before I placed my order, the site did not respond to specific questions asked 2 times and contrary to promises of a quick response.

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Response from AIR AND ME Published on 29/01/2021

Dear customer, We are surprised by your review, we have no record of your questions, which we would be delighted to answer, customer satisfaction being our priority. You can reach us via the contact form on our website or by phone on 0972 232 232 (not surcharged) from 9:00 to 18:00. Best regards, Customer Service.

Acheteur vérifié

Published on 28/01/2021 à 11h01 following a purchase from 16/01/2021

French is almost totally absent from product documentation.

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Response from AIR AND ME Published on 29/01/2021

Dear customer, All the products we distribute have descriptions in French.
You are referring specifically to Stadler Form consumables: this Swiss brand translates all its descriptions into 3 languages, which is a legal requirement in Switzerland. However, some consumables do not require detailed descriptions. However, some consumables do not require a detailed description. We remain at your disposal should you have any questions. Best regards, Customer Service.

Acheteur vérifié

Published on 26/01/2021 à 19h56 following a purchase from 20/01/2021

Good, practical and you can make a phone call.

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Acheteur vérifié

Published on 26/01/2021 à 18h54 following a purchase from 19/01/2021

I have not received my invoice thank you.

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