Customer reviews of AIR AND ME

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
I did not receive my 10% discount as stated on the e-mail I received to place my order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2020
very well designed site , RAS
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
Fast delivery, design and quality product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
As always: perfect. Wide range of quality products, fair prices and, above all, fast delivery. I've been a customer for several years and I'm still loyal to this great store.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/06/2020
Very good product Very good contact with Air&me sales staff
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Clear and precise site, quality product, impeccable service, fast shipping and delivery. Bravo !
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
correct site, nothing to report in particular.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
Very fast and careful delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
Very good systems and well explained. Fast shipping. Perfect
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Rating: 5 out of 5
following a purchase from 02/06/2020
User-friendly site - Order processing and delivery: OK -
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
Fast, careful shipping. Quick response to questions too.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
Packaging in very poor condition
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
good product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Packaging battered and damaged but contents intact.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Very competent and pleasant customer service, order placed easily and delivered on time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
fast, trouble-free delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/05/2020
I had a 10% discount coupon, but one of the products I wanted was not available, so they only gave me a 5% coupon... Not very commercial...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
I've been a customer for years and have never been disappointed. Quality products and customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Easy
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
Fast and efficient delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
clear, simple and interesting for discovering the products on sale
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Very intuitive and pleasant to navigate. I really liked being able to read the online instructions as well as the product presentation videos. It helped me in my choice. Well done and thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
units delivered only one day late (as per conditions).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
very good service thank you Nicholas
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
On the site no worries impeccable For the delivery given the context it was quite fast and about the package nothing to complain.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Super product, great value for money and fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
Very fast and careful shipping. Best value on Pegasus kits
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Rating: 5 out of 5
following a purchase from 18/04/2020
Order conformed and received quickly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
very good experience, very pleasant and professional customer service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Very good, good advice and explanations, and friendly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Speed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Highly effective
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
In all honesty, I've rarely had the opportunity to be in contact with such competent and pleasant customer service! In view of the current situation, my parcel was returned to them, and they promptly resent the order to me via DHL at their expense within 48 hours, and with each exchange they were pleasant, responsive and qualitative! Well done and thank you!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/04/2020
I didn't receive my order, it was supposed to be express, I ordered on April 3rd and apparently it won't be before April 15th.
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Response from AIR AND ME
Hello, Thank you for your message. We apologize for the delay caused by the health crisis. Your order dated 03/04/2020 has been prepared by our logistics team and sent to the DHL carrier. We are doing our utmost to ensure that your order is delivered within the timeframe imposed by the carrier. Please do not hesitate to contact us should you require any further information. The AIR AND ME team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
easy to use
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
This was my first order on this site. These are Stadler Form products that I have usually ordered directly from Stadler Form for the past 3 years. The products were not available on the latter site. As I received a promotional e-mail from Air&me, I visited their site and saw that these products were available. So I created an Air&me account and placed my order. I have nothing to say about this site except that it's exactly what I expected.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
First order at Airandme. A very slight delay in the shipment of my order of April 2, received on April 8 but in this period of confinement, nothing too bad. Responsive and attentive after-sales service. I recommend this very professional site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
In view of the coronavirus situation, reception was completed within a respectable timeframe.
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