Customer reviews of AIR AND ME

9,3 /10

Based on 2 112 published reviews

5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur vérifié

Published on 28/10/2019 à 19h11 following a purchase from 21/10/2019

Fine

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Acheteur vérifié

Published on 25/10/2019 à 09h59 following a purchase from 16/10/2019

easy navigation

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Acheteur vérifié

Published on 24/10/2019 à 15h22 following a purchase from 17/10/2019

a slight difficulty in finding the right filter reference; but once on the right page, no problem ordering

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Acheteur vérifié

Published on 23/10/2019 à 13h31 following a purchase from 16/10/2019

Simple and efficient online ordering. Product delivered on time and as expected.

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Acheteur vérifié

Published on 22/10/2019 à 14h20 following a purchase from 15/10/2019

Delivery in 2 working days. Material very well packed for transport.

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Acheteur vérifié

Published on 21/10/2019 à 18h18 following a purchase from 13/10/2019

The only downside is delivery: on the site, the delivery options indicated are colissimo and Mondial Relay with Monday dispatch for weekend orders (see FAQ). At the time of ordering, the delivery method proposed was Geodis and not colissimo. The order was dispatched on Tuesday and I was unable to track the parcel, the link on the website sent me to the post office website. Geodis delivered the next day without any warning message (delivery to a company). Otherwise RAS.

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Acheteur vérifié

Published on 17/10/2019 à 15h36 following a purchase from 11/10/2019

Great, fast and valuable service!

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Acheteur vérifié

Published on 16/10/2019 à 18h55 following a purchase from 09/10/2019

ease of use

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Acheteur vérifié

Published on 15/10/2019 à 21h11 following a purchase from 02/10/2019

Simple, pleasant site, easy to order

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Acheteur vérifié

Published on 15/10/2019 à 10h26 following a purchase from 19/09/2019

Strong packaging and very well protected fragile products. I would have given a 5* if the delivery times announced on the site had been respected.

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Acheteur vérifié

Published on 09/10/2019 à 19h36 following a purchase from 01/10/2019

Very fast shipping and delivery.
I recommend airandme.fr

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Acheteur vérifié

Published on 06/10/2019 à 17h05 following a purchase from 28/09/2019

Rigor, accuracy and speed, what more could you ask for?...

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Acheteur vérifié

Published on 06/10/2019 à 14h50 following a purchase from 24/09/2019

The site is well organized, and I was able to find the material I needed right away. I'm really satisfied with their service, and I'd recommend this online store.

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Acheteur vérifié

Published on 03/10/2019 à 08h15 following a purchase from 26/09/2019

Everything is perfect

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Acheteur vérifié

Published on 29/09/2019 à 16h32 following a purchase from 18/09/2019

object corresponds

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Acheteur vérifié

Published on 27/09/2019 à 01h11 following a purchase from 03/09/2019

The reason is that I received a device that doesn't work, so I had to return it at my own expense, which doesn't make sense to me. I returned it to the point where I picked it up and haven't heard from it for a week now. I would have liked to receive a working device or my money back as soon as possible. Thank you very much.

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Response from AIR AND ME Published on 27/09/2019

Hello, Concerning your request, we sent you the procedure to follow by e-mail, which consisted in sending us the product at our address 18 -22 rue d'arras 92000 Nanterre, France at your expense because for the return the product is at our expense. However, despite the information provided by my colleague, you have sent the product to us via a relay point. The product will be returned to you and we kindly ask you to send it back to us at the above-mentioned address so that we can deal with your request. Thank you for your understanding Cordially

Acheteur vérifié

Published on 19/09/2019 à 21h34 following a purchase from 12/09/2019

the site lacks clarity but Merlyne is very responsive so thank you to her.

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Acheteur vérifié

Published on 16/09/2019 à 14h45 following a purchase from 09/09/2019

Fast delivery, products conform and correctly packaged: no worries!!!!

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Acheteur vérifié

Published on 14/09/2019 à 01h42 following a purchase from 06/08/2019

Very pleased with this ultra-quiet, surprisingly small, go-anywhere product. Fast delivery and fair price. I recommend without hesitation.

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Acheteur vérifié

Published on 11/09/2019 à 13h53 following a purchase from 04/09/2019

2 Product(s) compliant, delivery on time! We'll see about reliability. Have a nice day, M P

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Acheteur vérifié

Published on 10/09/2019 à 20h20 following a purchase from 04/09/2019

despite a 2-day delay in delivery to the relay

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Acheteur vérifié

Published on 10/09/2019 à 14h32 following a purchase from 03/09/2019

order tracking not going very well ( delayed updates )

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Acheteur vérifié

Published on 04/09/2019 à 15h08 following a purchase from 29/08/2019

Good advice and fast shipping.

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Acheteur vérifié

Published on 03/09/2019 à 19h41 following a purchase from 20/08/2019

Fast, hassle-free shipping

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Acheteur vérifié

Published on 02/09/2019 à 16h32 following a purchase from 23/08/2019

Very good product. The only drawback is that the wifi only works in 2.4 Ghz. I had to activate the 2.4 and 5 Ghz WIFI separation option on my box to make the dehumidifier work with WIFI.

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Acheteur vérifié

Published on 01/09/2019 à 18h51 following a purchase from 21/08/2019

Good choice of products and on-time delivery.

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Acheteur vérifié

Published on 01/09/2019 à 13h21 following a purchase from 25/08/2019

Very good and very fast. Great.

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Acheteur vérifié

Published on 27/08/2019 à 14h41 following a purchase from 20/08/2019

Easy and practical

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Acheteur vérifié

Published on 23/08/2019 à 16h18 following a purchase from 08/07/2019

the recipient's address was wrong (bat B was missing) so I had to claim it from the post office, which sent it again with more than 8 extra days .... of course I had given my full address!

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Acheteur vérifié

Published on 19/08/2019 à 20h11 following a purchase from 12/08/2019

It's a pity that the site allows an order to be placed when the material is no longer in stock. We then placed a second order for an equivalent item, and the delivery was very fast and compliant.

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Acheteur vérifié

Published on 19/08/2019 à 18h47 following a purchase from 06/07/2019

The product information is clear. For electrical appliances I missed the energy classification A B ...

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Acheteur vérifié

Published on 14/08/2019 à 16h16 following a purchase from 08/08/2019

Serious business, fast delivery and small gift offered I recommend

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Acheteur vérifié

Published on 13/08/2019 à 09h57 following a purchase from 11/06/2019

I've been ordering for years, when it was called Air naturel. Always professional, fast delivery and supplies (filter purifier) in stock.

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Response from AIR AND ME Published on 13/08/2019

Thank you for your confidence

Acheteur vérifié

Published on 12/08/2019 à 14h31 following a purchase from 18/06/2019

Super-fast shipping

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Acheteur vérifié

Published on 12/08/2019 à 14h29 following a purchase from 16/07/2019

My order included two items: only one was delivered. After writing to them to say that the second item was missing, several days passed and then, ten days later, Air&Me wrote to me to say that "Our logisitque confirms that the preparation of your parcel was complete. Can you tell me if the selina has been delivered to you? ". A little annoyed, I confirm my first answer. The parcel will eventually be delivered.

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Acheteur vérifié

Published on 06/08/2019 à 14h31 following a purchase from 30/07/2019

RAS, no particular opinion

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Acheteur vérifié

Published on 31/07/2019 à 13h11 following a purchase from 24/07/2019

Nickel / square /

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Acheteur vérifié

Published on 16/07/2019 à 18h46 following a purchase from 06/07/2019

Super simple site and fast delivery of products

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Acheteur vérifié

Published on 16/07/2019 à 18h05 following a purchase from 05/07/2019

Attractive prices and fast, careful shipping

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Acheteur vérifié

Published on 11/07/2019 à 17h28 following a purchase from 04/07/2019

products delivered very well packaged and as ordered very fast delivery perfect!

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