Customer reviews of AIR AND ME

Very fast delivery. The product is very easy to use and does the job perfectly. I highly recommend it. Thanks for the free relay point delivery.

Very good

Very good!

Customer for years. Always very satisfied with this site.

very good, reliable and responsive.

correct but delivery problematic (delivered in the name of the relay point which caused problems at the time of collection).

serious site, shipment a bit spoiled by Mondial Relay (parcel received very late) but not attributable to Air & Me

very clear site, easy to find what you're looking for

Perfect

well

Good price and quality items, but insufficient packaging for this shipment.

Customer relations :, very friendly, professional and efficient

Fine

CLEAR/

very well

Very responsive and precise customer service. Thank you very much.

Top!

This is my 4th purchase from Air Naturel and I'm always satisfied with the service and delivery. The plus point: the site is extremely clear and well designed. The selection advice is also very good. Just a small delay in shipping for which I took one star off but after my call they were very responsive and the problem was solved. Great experience.

Perfect. Impeccable delivery tracking. Very competitive prices.

I find it annoying that the order is cashed and that there is no verification that the order has been sent. I had to call three times for my order to be sent, even though it had already been cashed for over a week. It's likely that there was a computer problem, but it would still be normal for there to be a check made between collections and orders sent, especially when the general terms and conditions of sale state that collection is made when the order is dispatched.

I've just started it up and my humidity level is slowly rising.

No comment

Perfect service

Fast, quality service

To be recommended

Never disappointed with the children's humidifiers.... a real plus. Orders always received promptly.

Ras deadline met impeccable.

Very good

ras top

well

Fast, product meets my expectations.

Because of La Poste, my parcel never arrived. Air Naturel can only take note of the delivery setbacks.

Clear.

Very good transaction

Punctual, impeccable delivery.

site I recommend 100%

WELL

satisfied order

ON-TIME DELIVERY

Satisfied with the speed of delivery but after-sales service more than disappointing after 1st use of the product. I called the very next day to report a fault that was more than annoying when using the column fan (squeaking, rattling noise in oscillating mode), bearing in mind that I'd noticed a problem with the finish, with the bottom of the plastic column showing an offset and inevitably catching on the circular support, whose coating was already damaged after one day due to rubbing. The "adviser" tells me she's never had this feedback, that there's no solution. For a €99 column that squeaks and rattles as soon as you use it, and the coating crumbles after a day, I ask for an exchange at least, wanting to remain confident about this product, but no, she tells me it's impossible! On the other hand, she does tell me that I'll have to pay the shipping costs no matter what, so I give up and end up with a very pretty column that's certainly easy to use, but with a flaw that damages it and makes it usable with earplugs. Quite simply, I feel ripped off.