Customer reviews of AIR AND ME

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 1, 2, 3 and 4 stars

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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/12/2014
PAINT POISONING . Hello, Everything is perfect in terms of quality of service, nothing to complain about, I even had to make an exchange which went very well. On the other hand, I have a problem with paint solvent poisoning, and apparently air purifiers aren't enough to filter out solvents. Best regards.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2014
client franc parler . Nothing to say service completely correct coming from my part it is to note between 15 and 18 never above one that allows to maintain the satisfaction of your customers thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2014
very good -but expensive .....but good .... . nice design........
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2014
Excellent transaction, I recommend . I ordered a hot steam humidifier and a room air ionizer. Good products, well made and I hope reliable.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2014
very good . good product . fast delivery
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/11/2014
tres bien . ras tres bien
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2014
air naturel attention a indice h ou d . i discovered air naturel hygro by consulting information about humidity on the net. I ordered a hygro at the price of 19 e a bargain but with the reception I note while making my tests that there is an index H or D well for what I wanted to make, I did not have the good one, I recommended a second one at the price of 40 e with index D I THINK THAT IN THE ADVERTISEMENTS, THE DIFFERENCE IS NOT MARQUANTE.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/10/2014
fast delivery after order . I am completely satisfied with the service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/10/2014
Good . Good evening While browsing your site, I noticed that the arcopa humidifier was no longer available. However, to buy it, you really have to want it, I think that the story of the password ect, for a little that you have to start again, then there is the fair because after when you give your email it tells you that you are a person who already has an email so it asks you the password again, but if it did not work at the depar there we get angry. Take the buyer's address, contact details, and basta..... the password system is badly designed Cordialement mr faraut
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/10/2014
ATTENTION. We purchased a dehumidifier for our sailboat. When we wanted to run it on our boat's battery, we had to buy a "cigar lighter" plug. ATTENTION, the plug sold by this site does not include the "cigar lighter", only the connection plug and its two wires! At 15 euros each, delivered. This is way overpriced. Sincerely
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2014
Meets my expectations: simple, efficient and quiet. Satisfied with both the delivery time and the products. Perhaps a little expensive, but not sure if the product will last long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/10/2014
information, service, delivery and quality with nothing to complain about. The site is clear and precise. It's easy to compare models.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/10/2014
I bought the Blueair 270E in the hope of eliminating the cigarette odours coming from the neighbouring apartments. _x000D__x000D_The air purifier is really very effective, as I haven't smelled any cold tobacco in my home for the 6 days I've been "testing" the device._x000D__x000D_ What's more, the 270E is very quiet at first speed and doesn't disturb me at all when I'm asleep. Higher speeds may be more audible, but they don't last more than 10 minutes. They are triggered only when a dust-generating event occurs (e.g., stirring a comforter causes dust to fly), or if an odor is detected (e.g., cigarettes, cooking).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2014
Very efficient dehumidifier. I am completely satisfied with this appliance. The only drawback is that the tank is not transparent.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/09/2014
Very good . Very quickly received, very well packaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/08/2014
order well received service correct . your service towards the customer is serious the follow-up is very correct
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/08/2014
Humidifier filter. I recently placed an order for filters. There were no instructions inside to explain how to use them. I had to go on the net to understand otherwise I almost sent it back thinking it was the wrong order.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/07/2014
disappointment . product that leaked as soon as it was switched on and is of very mediocre quality. i will no longer order any product from this brand.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/07/2014
with air naturel, you can breathe deeply. you can trust air naturel. They are friendly by phone, reliable when a product is not available, you are notified by email immediately. your product is delivered within 2 or 3 days following your order. I recommend this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2014
Small delivery problem handled perfectly. I hope to keep it for a long time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/07/2014
Perfect except for the delivery. Quality material but delivery always damaged to the point of tearing the carton. Stadler Form puts a sales box in its own shipping box. Only just saved. Collissimo, the worst delivery service, always damaged. Air Naturel, fast processing, normal collection, quality material. Information requested by telephone actually handled professionally, composition of materials real identification of metals etc.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/06/2014
Decu by the price. Same model 15% cheaper on other sites including delivery. Unfortunately I noticed too late after ordering directly from airnaturel!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/06/2014
Satisfied. Fast delivery and easy to use and read. I am satisfied with the product.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/05/2014
After-sales service reminded 3 times. It's been 3 times that I've contacted the accounting department to get an invoice. I've been waiting 3 weeks for it... The person in accounting is also very unfriendly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2014
Trustworthy. Good advice when choosing a humidifier. Correct delivery and after-sales service. Can only say good things about them.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/04/2014
After 15 days of use, first impressions are confirmed: the air is healthier and no longer smells. What's more, the unit seems very solid and well made. However, the operating LED is too powerful (in a very dark room), and has since been painted black. A 4th speed for a night mode would be desirable, for an ultra-silent mode that's even quieter, even if less efficient.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/03/2014
Hello,_x000D__x000D_Product in place and fully satisfactory for our cigar smoking customers. Non-smokers also applaud. Two cigar smokers have already ordered the product for their private homes! _x000D_Seul souci avec la documentation pour les douanes: 2 colis facturés pour le mème total donc les douanes ont prélevé deux fois les droits et la tva....Seul bémol.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/03/2014
good material . good quality material out of the ordinary of what can be found in conventional trade
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/03/2014
a serious and fast site. The prices are reasonable.the shipping is fast.the packaging of the products leaves something to be desired.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/03/2014
A "mixed" experience which in no way detracts from the seriousness of AIR NATUREL . My order took almost a month to be delivered, but once AIR NATUREL became aware of this excessively long delay, they immediately took the necessary steps with the carrier, and the problem was resolved within a few days. My opinion of the Buldair and Buldair junior devices: they're attractive, don't take up much space, are relatively quiet and are very easy to use; I would, however, have preferred their effectiveness as air purifiers to that of essential oil diffusers. It's also a pity that Buldair junior doesn't come with a mains plug (as it's also intended for use in a small children's room). That said, the quality/price ratio of these products in no way makes me regret their purchase, and I'd recommend them without hesitation!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/03/2014
Very good products. The product itself is superb, works very well and the scents are very pleasant, but for delivery in 48 hours you'll have to iron.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/03/2014
I suffer rhinitis due to my allergy against house dust. I deceided to purchase this product, attracted by its easiness for changing filters. It really works so that I_x000D_am totally satisfied with this.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/02/2014
I received what I ordered on time . What more can I say?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/02/2014
After 3 weeks of use, I'm completely satisfied with the unit for a small professional room where I use acrylic. The air is well renewed and no odors remain.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/02/2014
After a week of daily use, we're very satisfied with the product, which fulfills its mission of purifying the air in our apartment._x000D__x000D_Good points: product quality, results obtained._x000D_Less points: product may be a little foggy at speeds 2 and 3, price a little high.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/02/2014
disappointed . The unit received does not work properly, in fact only the motor and light work. No misting or fragrance. Too bad for an air diffuser. So it cost me a lot of money for its uselessness.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/02/2014
Apart from a small stock shortage, delivery was trouble-free and the packaging very correct . Unfortunately, it's too early to assess the product's efficiency and power consumption.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2014
fully satisfied. choice - easy ordering - payment - fast handling. just one drawback: the delay in accessing the order tracking system.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2014
Very serious site, to be recommended. Very good after-sales service, very commercial, quick and serious handling of requests.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2014
Still nothing received - Well solved by Airnaturel.com . I ordered a 300 EUR device from air naturel. The purchase went well with no problems. As I live in Belgium, my only option for free delivery was Mondial Relay. I placed my order on January 21, 2014, and today, February 5, I still haven't received anything. The Mondial Relay website does confirm that they received the package on January 24, but since the message on February 1 "Parcel read at wrong relay" I have no more info... Mondial relay is a real nightmare!!! Avoid this carrier! If you search the internet, you'll see that I'm not the only one having problems with these people. Edit 25/02/2014: The problem has been well resolved by the folks at airnaturel.com. After mondial failed to deliver the package for almost a whole month, Airnaturel sent me a new package by Colissimo on 19/02. It arrived the next day. Thank you, airnaturel! As for Mondial Relay: don't trust them. After more than a month, the package is still undelivered.
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