Customer reviews of AIR AND ME

9,3 /10

Based on 2 112 published reviews

5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 1, 2, 3 and 4 stars

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Acheteur vérifié

Published on 04/10/2017 à 14h04 following a purchase from 28/09/2017

Enjoy your site!

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Acheteur vérifié

Published on 01/10/2017 à 13h02 following a purchase from 23/09/2017

Good.

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Acheteur vérifié

Published on 24/09/2017 à 14h43 following a purchase from 17/09/2017

Poorly protected products.

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Acheteur vérifié

Published on 14/09/2017 à 13h35 following a purchase from 08/09/2017

This is particularly true of the availability of telephone contacts.

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Acheteur vérifié

Published on 30/08/2017 à 10h41 following a purchase from 22/08/2017

I had a bit of trouble registering, but your staff explained everything very well, and the order arrived VERY quickly. Thank you

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Acheteur vérifié

Published on 22/08/2017 à 15h04 following a purchase from 16/08/2017

Reliability, the DDH-20-1 dehumidifier's power supply needs to be reviewed - the power supply heats up abnormally - the appliance costs more than 100 euros, check with your competitors the quality/price/performance ratio?

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Acheteur vérifié

Published on 22/08/2017 à 13h05 following a purchase from 15/08/2017

Fine

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Acheteur vérifié

Published on 18/07/2017 à 13h03 following a purchase from 10/07/2017

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Acheteur vérifié

Published on 17/07/2017 à 16h14 following a purchase from 07/07/2017

Perfect

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Acheteur vérifié

Published on 17/07/2017 à 09h44 following a purchase from 10/07/2017

satisfied

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Acheteur vérifié

Published on 16/07/2017 à 20h39 following a purchase from 10/07/2017

clear, well laid-out site.

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Acheteur vérifié

Published on 02/07/2017 à 14h18 following a purchase from 23/06/2017

no problem with the order, I easily found the product I was looking for. and the delivery and receipt of the product was on time. nothing to complain about.

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Acheteur vérifié

Published on 28/06/2017 à 12h29 following a purchase from 22/06/2017

be easy to use

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Acheteur vérifié

Published on 31/05/2017 à 17h47 following a purchase from 26/04/2017

despite a delay, the order was followed up correctly

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Acheteur vérifié

Published on 29/05/2017 à 19h46 following a purchase from 22/05/2017

I received my parcel faster than expected, and very well packaged.

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Acheteur vérifié

Published on 15/05/2017 à 13h29 following a purchase from 07/05/2017

Well-constructed site, pleasant to consult

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Acheteur vérifié

Published on 30/04/2017 à 13h27 following a purchase from 23/04/2017

Fast and accurate delivery. Satisfied with this seller.

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Acheteur vérifié

Published on 10/04/2017 à 20h57 following a purchase from 30/03/2017

I haven't installed it yet

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Acheteur vérifié

Published on 05/04/2017 à 19h18 following a purchase from 29/03/2017

Fast delivery, simple order even if you have to prove your identity to pay. The device was received as I expected.

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Acheteur vérifié

Published on 11/03/2017 à 17h12 following a purchase from 28/02/2017

Very practical site

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Acheteur vérifié

Published on 02/03/2017 à 12h55 following a purchase from 23/02/2017

Good. Questions answered satisfactorily. Insufficient tracking. Item not properly secured in parcel.

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Acheteur vérifié

Published on 01/03/2017 à 12h18 following a purchase from 23/02/2017

I ordered my product in white and it arrived in BLACK, which is apparently not the first time on this site. I had seen someone leave the same comment. I thought I didn't have the same problem...

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Acheteur vérifié

Published on 22/02/2017 à 15h21 following a purchase from 05/02/2017

Despite a delay in delivery, which was quickly resolved after contact, I am satisfied with the service: clear and detailed presentation of the products, the item purchased meets my expectations.

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Acheteur vérifié

Published on 19/02/2017 à 13h39 following a purchase from 11/02/2017

Dear Sir/Madam When I opened my parcel, I noticed that the packaging of the Sylver Cube item had been opened, which does not guarantee that it will not be used. I would be grateful if you could send me an item in the condition in which it was sold. I trust you will understand my request. I have noticed that the filters are not the same as when I placed my last order. Is this normal?

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Acheteur vérifié

Published on 14/02/2017 à 14h04 following a purchase from 04/02/2017

competitive price, but sorely lacking in choice. Too bad! Delivery takes a few days, but can be arranged.

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Acheteur vérifié

Published on 06/02/2017 à 11h28 following a purchase from 28/01/2017

correct site

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Acheteur vérifié

Published on 03/02/2017 à 20h33 following a purchase from 26/01/2017

Difficulty returning to the page for entering a promo code

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Acheteur vérifié

Published on 01/02/2017 à 20h35 following a purchase from 19/01/2017

Very fast delivery

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Acheteur vérifié

Published on 30/01/2017 à 16h01 following a purchase from 20/01/2017

Not so easy to find where to click for credit card payment

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Acheteur vérifié

Published on 24/01/2017 à 15h36 following a purchase from 18/01/2017

Clear site. Fast order arrived on time.

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Acheteur vérifié

Published on 23/01/2017 à 16h27 following a purchase from 16/01/2017

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Acheteur vérifié

Published on 17/01/2017 à 17h44 following a purchase from 05/01/2017

in spite of an inventory that was not announced before the order was placed, so the delay was not foreseen before the payment was made!

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Acheteur vérifié

Published on 17/01/2017 à 14h46 following a purchase from 06/01/2017

Orders placed between 05/01/17 and 09/01/17 will not be shipped until 10/01/17 due to inventory.

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Acheteur vérifié

Published on 09/01/2017 à 16h59 following a purchase from 03/01/2017

Order well received and compliant. Just the shipment which charged 16euros should arrive the next day because my order was placed before noon and arrived a day late. So for the delay I only put 3 out of 5.

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Acheteur vérifié

Published on 02/01/2017 à 21h14 following a purchase from 26/12/2016

What's the point? ...you can say anything on any site! it's irrelevant to others.that said your site is good, the order processing too, But the prices....!!!!!! sumptuous...

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Acheteur vérifié

Published on 28/12/2016 à 18h29 following a purchase from 21/12/2016

Site not updated. Products offered and not available after purchase.

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Response from AIR AND ME Published on 29/12/2016

Hello, We confirm that there was an inventory error on this product, with a discrepancy between the computerized and physical stock levels, which prevented us from indicating that this product was out of stock. We suggested a replacement product or that you wait for the next restocking.
Best regards, Air Naturel Customer Service

Acheteur vérifié

Published on 27/12/2016 à 15h58 following a purchase from 05/12/2016

Unknown delivery status, inefficient customer service, I don't review the product.

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Acheteur vérifié

Published on 26/12/2016 à 13h42 following a purchase from 09/12/2016

Rather than the distributor (natural air) who already has a lot of work to do with his resellers and needs to be spared, choose the same resellers, who are much better placed to meet your commercial and logistical demands.

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Acheteur vérifié

Published on 23/12/2016 à 14h43 following a purchase from 09/12/2016

product corresponds to my purchase delivered in a well protected parcel. however delays a little longer than expected, it would be necessary more detail on the follow-up of the order.

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Acheteur vérifié

Published on 20/12/2016 à 20h03 following a purchase from 28/11/2016

Several products were missing on delivery. But after an e-mail complaint, everything was soon back in order: the mistake is human and it was quickly and well made up for!

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