Customer reviews of AIR AND ME

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 1, 2, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2016
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2016
Clear and easy to find what you're looking for
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2016
simple and accessible
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/11/2016
Good, but delivery time a bit long
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/11/2016
Serious company, attentive to customer needs. The Oscar humidifier I bought two years ago is working well, although contrary to the manufacturer's claims, the filters, which are supposedly anti-bacterial (and cost 24 Euros a pair), develop mould in less than a month, as opposed to the two to three months advertised. This is despite the care taken to replace the water and clean the tank, using hydrogen peroxide or white vinegar + their famous silver wire at 20 Euros a piece...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/10/2016
Pleasant site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2016
Very good after-sales service (much better than darty who originally sold the device). Part a little long to deliver but works perfectly.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 25/10/2016
Order well received but had to wait 3 weeks to receive it ...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2016
Good site, easy navigation
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/10/2016
The site features a wide selection of humidifiers and other products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/10/2016
Too large a box for the order
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/10/2016
no order tracking
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2016
No problem at all.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/10/2016
tank too small too bad because the unit works well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/09/2016
No problems with the site, even if the relay point was a bit far away. Because of mondial relay....
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/10/2016
Too bad I didn't have a choice of colors.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/10/2016
as described
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2016
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2016
FAST, RELIABLE SERVICE
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/09/2016
Small delivery problem where Mondial Relay delivery was unavailable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/07/2016
a big package for two little things !!!!!! but it's ok
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2016
easy to read
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/07/2016
It is normal that the parcel or parcels are delivered on time and without breakage.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/07/2016
Clear website and efficient delivery, faster than expected.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/06/2016
one of the two items received did not correspond to the order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/06/2016
Serious site and good products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2016
Late delivery was to be delivered in 48 hours I waited 12 days m
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/06/2016
I had to call back 3 times for my order to be taken into account.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/05/2016
The after-sales service for blueair sense+ and blueair aware does not know its products. The tone used in the messages is incandescent. I felt like I was being treated like a moron. AirNaturel seems to be the SAV France for the blue Air brand, because my support request was sent via the Blueair Friend application, and it was airnaturel who replied to my message.
The purchase process and delivery went smoothly. I urge you to listen to your customers better and not assume that they are stupid. As it is, if it's possible for you to order from another retailer, or to access Blueair support directly in Sweden, move on. If you have no choice... here's a customer's opinion, uncensored.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/04/2016
The device doesn't work as I expected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/05/2016
fast order processing
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/04/2016
My order suffered a significant delivery delay due to a warehouse move. I was quickly informed of the delay and was able to benefit from a change of delivery method following my reminder. Very cordial and accommodating e-mail and telephone contact.
Thank you very much!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2016
Relatively easy to navigate, no problems to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2016
Thank you!!!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 27/03/2016
not very effective, poorly documented, only positive point: the "device is recyclable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2016
Easy-to-find products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2016
nothing to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2016
Over a certain weight, delivery is not free - this is not indicated on the quote!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2016
Very good site .serieux
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/02/2016
unit does not work, a few ml for a room full of humidity
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