Customer reviews of AIR AND ME

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 1, 2, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
Difficulty with payment. Perhaps due to the bank?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/08/2020
order conformed and arrived quickly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Product conforms, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/07/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/07/2020
very good simple and fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/07/2020
It's a good site, but stock-outs are long. We need more stock and French manufacturers.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/07/2020
RAS----------------------------------------------------------------------
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/07/2020
Order received very quickly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Excellent responsiveness, good advice, a company that listens to its customers!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
No unpleasant surprises so far. Very satisfied with my purchases.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/07/2020
Hello, Very good service and timely delivery.
I bought a lift pump as a complement and the device cannot accept it.
Best regards
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
Well-designed site, impeccable order and a real human interface, for questions or advice, very available and competent.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Good service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/07/2020
My search was easy, delivery fast, device and start-up simple.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/06/2020
Disobliging communication. You've lost a loyal customer. I wouldn't recommend it.
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Response from AIR AND ME
Hello Madam, We are very sorry that your customer experience was negative and that this has affected your perception of our brand. We strive to achieve maximum satisfaction for all our customers. Sometimes, however, the words we use do not accurately reflect this desire, and we apologize for this. Yours sincerely, The air&me team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
What else
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2020
Well-designed products, high standards of quality and style.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
Fast, compliant delivery (72h00). Invoice request by telephone, invoice received by e-mail within the hour. Very professional service. In addition, the price is competitive compared to some of the large specialist household appliance chains.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2020
The site is quite clear. Gives precise, concise product information.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
I did not receive my 10% discount as stated on the e-mail I received to place my order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2020
very well designed site , RAS
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
Fast delivery, design and quality product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
As always: perfect. Wide range of quality products, fair prices and, above all, fast delivery. I've been a customer for several years and I'm still loyal to this great store.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/06/2020
Very good product Very good contact with Air&me sales staff
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Clear and precise site, quality product, impeccable service, fast shipping and delivery. Bravo !
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
correct site, nothing to report in particular.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
Very fast and careful delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
Very good systems and well explained. Fast shipping. Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
User-friendly site - Order processing and delivery: OK -
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
Fast, careful shipping. Quick response to questions too.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
Packaging in very poor condition
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
good product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Packaging battered and damaged but contents intact.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Very competent and pleasant customer service, order placed easily and delivered on time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
fast, trouble-free delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
I've been a customer for years and have never been disappointed. Quality products and customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Easy
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
Fast and efficient delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
clear, simple and interesting for discovering the products on sale
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