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Rating: 1 out of 5
disappointment . product that leaked as soon as it was switched on and is of very mediocre quality. i will no longer order any product from this brand.
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Customer reviews of AIR AND ME
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
Summary of reviews
Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.
Reviews 1, 2, 4 and 5 stars
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Rating: 2 out of 5
with air naturel, you can breathe deeply. you can trust air naturel. They are friendly by phone, reliable when a product is not available, you are notified by email immediately. your product is delivered within 2 or 3 days following your order. I recommend this site.
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Rating: 5 out of 5
Perfect, fast delivery and correct service. The dehumidifier corresponds well to our expectations. We'll have to wait and see, as we've just received it and it's not working yet.
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Rating: 4 out of 5
Small delivery problem handled perfectly. I hope to keep it for a long time.
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Rating: 4 out of 5
Perfect except for the delivery. Quality material but delivery always damaged to the point of tearing the carton. Stadler Form puts a sales box in its own shipping box. Only just saved. Collissimo, the worst delivery service, always damaged. Air Naturel, fast processing, normal collection, quality material. Information requested by telephone actually handled professionally, composition of materials real identification of metals etc.
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Rating: 5 out of 5
Fan . Good product, on-time delivery, correct packaging.
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Rating: 4 out of 5
Satisfied. Fast delivery and easy to use and read. I am satisfied with the product.
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Rating: 5 out of 5
Excellent service. Fast service, precise information on order processing at every stage, fast delivery.
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Rating: 5 out of 5
Purchase conforms to the description, impeccable delivery. The dehumidifier works well but is a bit noisy. I thought it was a little more efficient: barely 500ml per day on continuous operation in my bathroom. As for the service, it was perfect. This was my first order from air naturel and I would recommend this very serious site in terms of delivery times. Ordered on Sunday, product received Thursday by parcel post.
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Rating: 5 out of 5
A pleasant online sales site. The product range is clear and well documented, the customer service is accessible and very courteous, and delivery is punctual. The various products I've ordered are effective and reliable. Air naturel was a pleasant experience for me.
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Rating: 5 out of 5
Very satisfied. The device was well described on the website, was shipped very quickly, arrived in perfect condition, and works just the same.
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Rating: 1 out of 5
After-sales service reminded 3 times. It's been 3 times that I've contacted the accounting department to get an invoice. I've been waiting 3 weeks for it... The person in accounting is also very unfriendly.
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Rating: 5 out of 5
Perfect for my use. Very good, practical, fairly light, easy to handle. I use it for my damp ground floor. I live in a village house, so I don't hear any noise. However, I wouldn't recommend it if you have to sleep in the same room (e.g. if you're in a studio), despite the 3 different settings.
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Rating: 5 out of 5
Very good. Clear site, simple purchase, on-time delivery.
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Rating: 4 out of 5
Trustworthy. Good advice when choosing a humidifier. Correct delivery and after-sales service. Can only say good things about them.
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Rating: 5 out of 5
. everything went smoothly. No worries.
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Rating: 4 out of 5
After 15 days of use, first impressions are confirmed: the air is healthier and no longer smells. What's more, the unit seems very solid and well made. However, the operating LED is too powerful (in a very dark room), and has since been painted black. A 4th speed for a night mode would be desirable, for an ultra-silent mode that's even quieter, even if less efficient.
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Rating: 5 out of 5
RESPECT FOR DEADLINES and GOOD INFORMATION. Very good service from Air Naturel. Deadlines met Bravo
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Rating: 5 out of 5
satisfactory . so far nothing to complain about either the delivery or the device itself
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Rating: 5 out of 5
A good dehumidifier. The parcel was received on time and the packaging was absolutely correct. One or two minutes to read the start-up document; one day before starting it up to follow the instructions (as for any unit of this type; fridge, freezer) and good operation (more than 2 liters of water in a single day).
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Rating: 5 out of 5
I have nothing to say about the products I bought. You should buy the products from air naturel because they are good.
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Rating: 5 out of 5
Good experience. Smooth ordering and delivery
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Rating: 5 out of 5
efficient, good buy . efficient in. My cellar at 10 degrees only.... To be seen in time now
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Rating: 5 out of 5
Efficient, with no surprises... . Hello, this is the second time I've ordered from Air Naturel. The website is simple, efficient and very ergonomic, as is the ordering process. I have nothing to say about the delivery, which took 48 hours. The products are of good quality and correspond to the description on the site. No surprises, so I have no problem recommending Air Naturel. Best regards.
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Rating: 5 out of 5
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Rating: 4 out of 5
Hello,_x000D__x000D_Product in place and fully satisfactory for our cigar smoking customers. Non-smokers also applaud. Two cigar smokers have already ordered the product for their private homes! _x000D_Seul souci avec la documentation pour les douanes: 2 colis facturés pour le mème total donc les douanes ont prélevé deux fois les droits et la tva....Seul bémol.
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Rating: 4 out of 5
good material . good quality material out of the ordinary of what can be found in conventional trade
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Rating: 4 out of 5
a serious and fast site. The prices are reasonable.the shipping is fast.the packaging of the products leaves something to be desired.
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Rating: 5 out of 5
Serious and responsive. I ordered a device, and the shipping time was respected, but delivery problems due to the post office meant that I had to send 3 devices a week apart, the last one by a carrier. That's why I recommend Air Naturel for its reliability and responsiveness.
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Rating: 5 out of 5
Very good products, and fast delivery. VERY GOOD . Very good products and fast delivery. VERY GOOD
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Rating: 5 out of 5
Ouahhhhhhhhhhhhhhhhhhh . Super Product Fast and careful shipping What more can I say? Recommend it!
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Rating: 4 out of 5
I received what I ordered on time . What more can I say?
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Rating: 4 out of 5
After 3 weeks of use, I'm completely satisfied with the unit for a small professional room where I use acrylic. The air is well renewed and no odors remain.
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Rating: 5 out of 5
Perfect service. Everything went smoothly, from the order to delivery and the product itself. Nothing to complain about!
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Rating: 5 out of 5
Super . Item conforms to order. Very well packed and fast delivery. Performs its function very well.
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Rating: 5 out of 5
fast and efficient; very good service. request for service on a device bought 1 year ago. unfortunately, the product no longer exists, and neither do the replacement parts... product replaced by a newer one (much better) in 1 week. very good site, very good, fast and efficient communication.
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Rating: 4 out of 5
After a week of daily use, we're very satisfied with the product, which fulfills its mission of purifying the air in our apartment._x000D__x000D_Good points: product quality, results obtained._x000D_Less points: product may be a little foggy at speeds 2 and 3, price a little high.
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Rating: 1 out of 5
disappointed . The unit received does not work properly, in fact only the motor and light work. No misting or fragrance. Too bad for an air diffuser. So it cost me a lot of money for its uselessness.
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Rating: 5 out of 5
Perfect order and delivery. As an asthmatic living in a first-floor apartment overlooking the garden, this device seems to do its job completely, in automatic mode. My quality of life has improved.
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Rating: 4 out of 5
fully satisfied. choice - easy ordering - payment - fast handling. just one drawback: the delay in accessing the order tracking system.
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