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A
Rating: 2 out of 5
Order well received but had to wait 3 weeks to receive it ...
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Customer reviews of AIR AND ME
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
Summary of reviews
Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good site, easy navigation
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A
Rating: 4 out of 5
The site features a wide selection of humidifiers and other products.
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A
Rating: 4 out of 5
Too large a box for the order
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A
Rating: 4 out of 5
No problem at all.
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A
Rating: 4 out of 5
tank too small too bad because the unit works well
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A
Rating: 4 out of 5
No problems with the site, even if the relay point was a bit far away. Because of mondial relay....
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A
Rating: 4 out of 5
as described
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
FAST, RELIABLE SERVICE
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A
Rating: 4 out of 5
a big package for two little things !!!!!! but it's ok
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A
Rating: 4 out of 5
easy to read
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A
Rating: 4 out of 5
It is normal that the parcel or parcels are delivered on time and without breakage.
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A
Rating: 4 out of 5
Clear website and efficient delivery, faster than expected.
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A
Rating: 4 out of 5
Serious site and good products
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A
Rating: 4 out of 5
Late delivery was to be delivered in 48 hours I waited 12 days m
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A
Rating: 1 out of 5
The after-sales service for blueair sense+ and blueair aware does not know its products. The tone used in the messages is incandescent. I felt like I was being treated like a moron. AirNaturel seems to be the SAV France for the blue Air brand, because my support request was sent via the Blueair Friend application, and it was airnaturel who replied to my message.
The purchase process and delivery went smoothly. I urge you to listen to your customers better and not assume that they are stupid. As it is, if it's possible for you to order from another retailer, or to access Blueair support directly in Sweden, move on. If you have no choice... here's a customer's opinion, uncensored.
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The purchase process and delivery went smoothly. I urge you to listen to your customers better and not assume that they are stupid. As it is, if it's possible for you to order from another retailer, or to access Blueair support directly in Sweden, move on. If you have no choice... here's a customer's opinion, uncensored.
A
Rating: 1 out of 5
The device doesn't work as I expected.
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A
Rating: 4 out of 5
fast order processing
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A
Rating: 4 out of 5
My order suffered a significant delivery delay due to a warehouse move. I was quickly informed of the delay and was able to benefit from a change of delivery method following my reminder. Very cordial and accommodating e-mail and telephone contact.
Thank you very much!
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Thank you very much!
A
Rating: 4 out of 5
Relatively easy to navigate, no problems to report
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A
Rating: 4 out of 5
Thank you!!!
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A
Rating: 1 out of 5
not very effective, poorly documented, only positive point: the "device is recyclable
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A
Rating: 4 out of 5
Easy-to-find products.
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A
Rating: 4 out of 5
nothing to report
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A
Rating: 4 out of 5
Over a certain weight, delivery is not free - this is not indicated on the quote!
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A
Rating: 4 out of 5
Very good site .serieux
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A
Rating: 1 out of 5
unit does not work, a few ml for a room full of humidity
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A
Rating: 2 out of 5
little info
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A
Rating: 4 out of 5
Good service smooth and simple site
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A
Rating: 4 out of 5
Clear. On the other hand, the video is useless...
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A
Rating: 4 out of 5
Received what I ordered. ALL CLEAR.
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A
Rating: 4 out of 5
Hello, the unit seems to be working well and there's less humidity in the room, despite its size. On the other hand, when the unit is running, I regularly hear a loud metallic noise for about 30 seconds, as if the fans were rubbing against each other. Since my room is open to the public, this is very unpleasant. As my premises are open to the public, this is very unpleasant. Where does this come from and how long does it last? Thank you in advance for your reply. Yours sincerely
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A
Rating: 4 out of 5
Pleasant site with plenty of choice and fairly fast delivery.
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A
Rating: 4 out of 5
Site ok, nothing to say, good prices
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A
Rating: 4 out of 5
Responsive site
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A
Rating: 4 out of 5
Responsive site and fast delivery
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A
Rating: 4 out of 5
good value for money ras
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A
Rating: 4 out of 5
Clear website, delivery announcement respected.
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A
Rating: 4 out of 5
I received my parcel on time. However, I haven't tried the humidifier yet.
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