Customer reviews of AIR AND ME

9,3 /10

Based on 2 112 published reviews

5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 1, 2 and 5 stars

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Mony Y.

Published on 05/02/2024 à 10h34 following a purchase from 24/01/2024

Fast delivery and quality products.

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EVA V.

Published on 04/02/2024 à 12h31 following a purchase from 04/01/2024

No response from the after-sales service on my request, as I only received one of the two packages. It's a pity, because the shipment was fast, the product was of high quality (what I received, anyway), and I have no reason to believe that air&me had anything to do with the delivery problem. But no response from the after-sales service to make a complaint to the carrier, which is pretty upsetting.

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Response from AIR AND ME Published on 05/02/2024

Hello, Your review is misleading. In reality, both parcels were delivered on the same day to the janitor or a neighbor, with delivery against signature. Furthermore, if you have not been informed, it is important to note that you have provided a false telephone number (069999999) and a false e-mail address, which makes communication about the delivery difficult. We encourage you to rectify this information to avoid any confusion in the future. Should you have any further questions, please do not hesitate to contact us.

NADINE P.

Published on 02/02/2024 à 08h39 following a purchase from 21/01/2024

easy-to-access site and easy-to-find products.

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Sonia M.

Published on 30/01/2024 à 09h37 following a purchase from 23/01/2024

Product found easily and received quickly

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yves G.

Published on 24/01/2024 à 15h45 following a purchase from 16/01/2024

nothing to say except bravo and very good

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VALERIE L.

Published on 22/01/2024 à 13h59 following a purchase from 16/01/2024

very good, easy navigation. Fast shipping

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Soraya C.

Published on 18/01/2024 à 06h52 following a purchase from 10/01/2024

Several orders placed, fast and careful shipping!

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Yolande V.

Published on 17/01/2024 à 15h35 following a purchase from 10/01/2024

Third order always satisfied. Deadlines respected.

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Sandra J.

Published on 16/01/2024 à 14h28 following a purchase from 10/01/2024

Perfect for everything! Quality

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David T.

Published on 16/01/2024 à 13h58 following a purchase from 09/01/2024

Serious, low

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Jeanne F.

Published on 15/01/2024 à 08h50 following a purchase from 03/01/2024

I bought my first humidifier, and it worked for a while, but not all the time. When it became clogged with limescale, I cleaned it and changed the filter, but it no longer worked. I exchanged it for a new one, which also had problems with the electronic contact. I finally gave up.

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Response from AIR AND ME Published on 17/01/2024

Hello Madam, you have only ordered a humidifier filter from us. I have no record of a humidifier purchase. Perhaps you bought a humidifier of another brand and the filter is incompatible? I've tried to contact you to understand your problem, but to no avail. The AIR AND ME team remains at your disposal.

Alain M.

Published on 08/01/2024 à 10h39 following a purchase from 29/12/2023

Fast, no particular problems

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CHRISTIAN F.

Published on 04/01/2024 à 09h02 following a purchase from 23/12/2023

Fast delivery, detailed information on the website.

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thierry V.

Published on 01/01/2024 à 17h42 following a purchase from 26/12/2023

Clear website, product as expected, fast delivery

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Philippe H.

Published on 22/12/2023 à 21h01 following a purchase from 09/12/2023

Shipped quickly, carefully packaged, as described, good value for money. Would recommend.

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martine M.

Published on 21/12/2023 à 14h15 following a purchase from 15/12/2023

Very commercial welcome, very friendly person!

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martine M.

Published on 19/12/2023 à 08h33 following a purchase from 07/12/2023

Super attentive, very kind, and beautiful product

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Catherine P.

Published on 14/12/2023 à 16h05 following a purchase from 08/12/2023

Perfect order arrived in perfect condition within a very reasonable timeframe Product as advertised...Very good quality Super effective moisture extraction in a room with no ventilation or windows I'm delighted Thank you

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Jacques D.

Published on 13/12/2023 à 18h01 following a purchase from 06/12/2023

Very good site, very fast delivery. Very neat packaging, friendly delivery person. No problem getting the dehumidifier up and running. The manual is pretty well done. The appliance seems to meet my expectations. I highly recommend it. I haven't tested the WIFI pairing because I don't need it, but it seems to be a bit complicated...

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Dimitry D.

Published on 11/12/2023 à 20h53 following a purchase from 05/12/2023

Reliable site, fast shipping, great customer service

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Alexandra D.

Published on 11/12/2023 à 17h14 following a purchase from 03/12/2023

Fast delivery

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Sophie M.

Published on 08/12/2023 à 09h33 following a purchase from 26/11/2023

Perfect.

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Gilles G.

Published on 07/12/2023 à 15h18 following a purchase from 01/12/2023

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Herve M.

Published on 06/12/2023 à 13h59 following a purchase from 29/11/2023

very good heating

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Madeleine B.

Published on 28/11/2023 à 22h55 following a purchase from 22/11/2023

Delivered very quickly. Very good packaging. The carton was a little damaged. The device works correctly.

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Eric R.

Published on 26/11/2023 à 11h40 following a purchase from 18/11/2023

Fast shipping

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Jean-Louis J.

Published on 26/11/2023 à 11h39 following a purchase from 18/11/2023

Easy to order, on-time delivery and excellent packaging. Completely satisfied.

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Gilbert C.

Published on 26/11/2023 à 08h22 following a purchase from 14/11/2023

Smooth, transparent process. Easy telephone contact. On-time delivery.

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Pascal R.

Published on 20/11/2023 à 11h57 following a purchase from 10/11/2023

Notes: 1) A small anomaly in the user guide. Concerning the distance between the dehumidifier and other elements, the manual first indicates 50 cm and then 20 cm. 2) in a closed room of less than 20 m², at night, and after 7 hours of operation in maximum mode, the device, starting from a humidity level of 71%, only manages to reach 50%. Is this normal?

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Constance T.

Published on 20/11/2023 à 09h53 following a purchase from 13/11/2023

if you're looking for exceptional products, you'll find them on air & me! EXCELLENT PRODUCTS, I recommend 100%.

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Nathalie L.

Published on 16/11/2023 à 13h55 following a purchase from 09/11/2023

Fast delivery, well protected parcel, serious site. Perfect.

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Jean Fred C.

Published on 15/11/2023 à 23h39 following a purchase from 08/11/2023

Humans who answer the phone quickly and call back if necessary! Just perfect!

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Esther B.

Published on 13/11/2023 à 21h24 following a purchase from 07/11/2023

Sober website with correct prices! Thanks for the free and fast delivery!
The product works well and is easy to clean

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alain P.

Published on 12/11/2023 à 11h01 following a purchase from 05/11/2023

Perfect, good material, efficient delivery

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Marie Francoise B.

Published on 08/11/2023 à 12h30 following a purchase from 31/10/2023

Maximum efficiency, telephone contact for device information, fast delivery. Thank you very much.

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robert E.

Published on 05/11/2023 à 10h38 following a purchase from 23/10/2023

all is OK

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Martine G.

Published on 26/10/2023 à 13h58 following a purchase from 17/10/2023

Perfect not too long wait for my order that I received on time

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Jean-Michel F.

Published on 25/10/2023 à 11h23 following a purchase from 18/10/2023

Hello For the moment, everything is fine I just need to connect my cell phone.

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Frédéric T.

Published on 24/10/2023 à 17h37 following a purchase from 18/10/2023

The site is fluid and ergonomic, and I quickly found what I was looking for.

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Jerome B.

Published on 05/10/2023 à 20h44 following a purchase from 04/09/2023

Good advice on finding the right device for my needs!

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