Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.
So much water! Very satisfied with the information provided at the time of the order, material in adequacy with our need. Order processing and short delivery time. The choice of sending by relay point is not the most judicious, the delay of reception, compared to the colissimo, is longer. Quality equipment, quiet and easy to use.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/08/2014
Perfect delivery and service. The product corresponds to the order. Very fast delivery and attentive customer service. We recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/08/2014
Impeccable customer service! . That's rare enough to say. Customer service that listens, offers interesting solutions and plays fair. Thank you very much. Top, 5sur5
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/08/2014
Good . Smooth order processing and delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/08/2014
excellent service. I received the dehumidifier the day after I ordered it. Excellent device (Meaco DD8L), it works impeccably and the atmosphere in the room has changed completely. I recommend both the site and the appliance.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2014
Very good. Order received quickly, attractive price, well-packaged parcel.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/08/2014
attractive price and fast delivery. attractive price and fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2014
Service and product as requested. Little Charly is a really good product: small but powerful. Delivery was as advertised.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2014
serious people!! . attentive and competent
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/08/2014
Humidifier filter. I recently placed an order for filters. There were no instructions inside to explain how to use them. I had to go on the net to understand otherwise I almost sent it back thinking it was the wrong order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2014
perfect . Deshumidifier used to sanitize a basement very effective humidity dropped from 80% to 60% in a few days of use for the moment, a purchase to recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/07/2014
Perfectly satisfactory transaction, thank you. . Competitive price, product available, easy transaction, very fast shipping and delivery: everything I like! I noticed that the site is very well stocked with designer fans, among other things. I'll be back.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/07/2014
Easy and trouble-free. The Air Naturel website offers a wide choice of humidifiers. Easy ordering, confirmation by e-mail and announcement of the package's departure, fast and trouble-free delivery, product conforms to specifications. A professional site that gives satisfaction.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/07/2014
disappointment . product that leaked as soon as it was switched on and is of very mediocre quality. i will no longer order any product from this brand.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2014
Top dehumidifier and delivery. We ordered a dehumidifier at a good price from Air Naturel (on sale). It works very well. We're not far from the advertised 10L/day. It's nice and compact, but we're sorry it's not easier to program. Delivery also went very smoothly. I highly recommend it, better than traditional e-commerce sites.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/07/2014
with air naturel, you can breathe deeply. you can trust air naturel. They are friendly by phone, reliable when a product is not available, you are notified by email immediately. your product is delivered within 2 or 3 days following your order. I recommend this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/07/2014
Perfect, fast delivery and correct service. The dehumidifier corresponds well to our expectations. We'll have to wait and see, as we've just received it and it's not working yet.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2014
Fan . Good product, on-time delivery, correct packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2014
Excellent service. Fast service, precise information on order processing at every stage, fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/06/2014
Purchase conforms to the description, impeccable delivery. The dehumidifier works well but is a bit noisy. I thought it was a little more efficient: barely 500ml per day on continuous operation in my bathroom. As for the service, it was perfect. This was my first order from air naturel and I would recommend this very serious site in terms of delivery times. Ordered on Sunday, product received Thursday by parcel post.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2014
A pleasant online sales site. The product range is clear and well documented, the customer service is accessible and very courteous, and delivery is punctual. The various products I've ordered are effective and reliable. Air naturel was a pleasant experience for me.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/05/2014
Very satisfied. The device was well described on the website, was shipped very quickly, arrived in perfect condition, and works just the same.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/05/2014
After-sales service reminded 3 times. It's been 3 times that I've contacted the accounting department to get an invoice. I've been waiting 3 weeks for it... The person in accounting is also very unfriendly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2014
Perfect for my use. Very good, practical, fairly light, easy to handle. I use it for my damp ground floor. I live in a village house, so I don't hear any noise. However, I wouldn't recommend it if you have to sleep in the same room (e.g. if you're in a studio), despite the 3 different settings.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2014
Very good. Clear site, simple purchase, on-time delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2014
. everything went smoothly. No worries.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2014
RESPECT FOR DEADLINES and GOOD INFORMATION. Very good service from Air Naturel. Deadlines met Bravo
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/04/2014
satisfactory . so far nothing to complain about either the delivery or the device itself
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2014
A good dehumidifier. The parcel was received on time and the packaging was absolutely correct. One or two minutes to read the start-up document; one day before starting it up to follow the instructions (as for any unit of this type; fridge, freezer) and good operation (more than 2 liters of water in a single day).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/04/2014
I have nothing to say about the products I bought. You should buy the products from air naturel because they are good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2014
Good experience. Smooth ordering and delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/04/2014
efficient, good buy . efficient in. My cellar at 10 degrees only.... To be seen in time now
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/04/2014
Efficient, with no surprises... . Hello, this is the second time I've ordered from Air Naturel. The website is simple, efficient and very ergonomic, as is the ordering process. I have nothing to say about the delivery, which took 48 hours. The products are of good quality and correspond to the description on the site. No surprises, so I have no problem recommending Air Naturel. Best regards.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2014
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/03/2014
Serious and responsive. I ordered a device, and the shipping time was respected, but delivery problems due to the post office meant that I had to send 3 devices a week apart, the last one by a carrier. That's why I recommend Air Naturel for its reliability and responsiveness.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/03/2014
Very good products, and fast delivery. VERY GOOD . Very good products and fast delivery. VERY GOOD
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/02/2014
Ouahhhhhhhhhhhhhhhhhhh . Super Product Fast and careful shipping What more can I say? Recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/02/2014
Perfect service. Everything went smoothly, from the order to delivery and the product itself. Nothing to complain about!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/02/2014
Super . Item conforms to order. Very well packed and fast delivery. Performs its function very well.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/02/2014
fast and efficient; very good service. request for service on a device bought 1 year ago. unfortunately, the product no longer exists, and neither do the replacement parts... product replaced by a newer one (much better) in 1 week. very good site, very good, fast and efficient communication.
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