English 
Français 
A
Rating: 5 out of 5
Serious, good choice of products.
Impeccable order tracking and on-time delivery.
Translated reviews
Impeccable order tracking and on-time delivery.
Customer reviews of AIR AND ME
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
Summary of reviews
Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Order conformed! Package a little too large for the item ordered
Translated reviews
A
Rating: 5 out of 5
Perfect. Order arrived on time. Correct follow-up. Missing on the site to indicate to avoid the devices without sensors giving indications on the quality of the air. Nevertheless, I give it 5 stars.
Translated reviews
A
Rating: 4 out of 5
in spite of an inventory that was not announced before the order was placed, so the delay was not foreseen before the payment was made!
Translated reviews
A
Rating: 4 out of 5
Orders placed between 05/01/17 and 09/01/17 will not be shipped until 10/01/17 due to inventory.
Translated reviews
A
Rating: 5 out of 5
No particular odor... To be tested over the long term if it does its job!
Translated reviews
A
Rating: 3 out of 5
Order well received and compliant. Just the shipment which charged 16euros should arrive the next day because my order was placed before noon and arrived a day late. So for the delay I only put 3 out of 5.
Translated reviews
A
Rating: 5 out of 5
exceelnt & punctual service very well wrapped to assure safe delivery thank you
Translated reviews
A
Rating: 5 out of 5
Responsive and in line with expectations.
Translated reviews
A
Rating: 5 out of 5
fast and efficient
Translated reviews
A
Rating: 5 out of 5
Serious and fast
Translated reviews
A
Rating: 4 out of 5
What's the point? ...you can say anything on any site! it's irrelevant to others.that said your site is good, the order processing too, But the prices....!!!!!! sumptuous...
Translated reviews
A
Rating: 5 out of 5
Orders processed very quickly.
Translated reviews
A
Rating: 5 out of 5
very well
Translated reviews
A
Rating: 1 out of 5
Site not updated. Products offered and not available after purchase.
Translated reviews
Response from AIR AND ME
Hello, We confirm that there was an inventory error on this product, with a discrepancy between the computerized and physical stock levels, which prevented us from indicating that this product was out of stock. We suggested a replacement product or that you wait for the next restocking.
Best regards, Air Naturel Customer Service
Best regards, Air Naturel Customer Service
A
Rating: 5 out of 5
Nickel
Translated reviews
A
Rating: 1 out of 5
Unknown delivery status, inefficient customer service, I don't review the product.
Translated reviews
A
Rating: 5 out of 5
Very good site. I quickly found the product I was looking for, and it was much cheaper than in other appliance stores.
Translated reviews
A
Rating: 5 out of 5
Reliable, compliant product, well-protected shipment
Translated reviews
A
Rating: 4 out of 5
product corresponds to my purchase delivered in a well protected parcel. however delays a little longer than expected, it would be necessary more detail on the follow-up of the order.
Translated reviews
A
Rating: 5 out of 5
OK NOTHING TO SAY
Translated reviews
A
Rating: 5 out of 5
no problem.
Translated reviews
A
Rating: 3 out of 5
Several products were missing on delivery. But after an e-mail complaint, everything was soon back in order: the mistake is human and it was quickly and well made up for!
Translated reviews
A
Rating: 4 out of 5
well
Translated reviews
A
Rating: 5 out of 5
trusted site
Translated reviews
A
Rating: 5 out of 5
Very pleasant site to visit, clear, lots of choice. Impeccable ordering and delivery. Perfect!
Translated reviews
A
Rating: 4 out of 5
Clear and easy to find what you're looking for
Translated reviews
A
Rating: 5 out of 5
Always good, every time
Translated reviews
A
Rating: 4 out of 5
simple and accessible
Translated reviews
A
Rating: 5 out of 5
All's well
Translated reviews
A
Rating: 4 out of 5
Good, but delivery time a bit long
Translated reviews
A
Rating: 5 out of 5
contributes to the well-being of the whole family
Translated reviews
A
Rating: 5 out of 5
perfect very satisfied thank you
Translated reviews
A
Rating: 5 out of 5
Serious site: fast delivery, careful packaging, products as described.
Translated reviews
A
Rating: 5 out of 5
Fast and hassle-free after-sales and customer service, nothing to complain about!
Translated reviews
A
Rating: 4 out of 5
Serious company, attentive to customer needs. The Oscar humidifier I bought two years ago is working well, although contrary to the manufacturer's claims, the filters, which are supposedly anti-bacterial (and cost 24 Euros a pair), develop mould in less than a month, as opposed to the two to three months advertised. This is despite the care taken to replace the water and clean the tank, using hydrogen peroxide or white vinegar + their famous silver wire at 20 Euros a piece...
Translated reviews
A
Rating: 4 out of 5
Pleasant site
Translated reviews
A
Rating: 5 out of 5
very good site well done
Translated reviews
A
Rating: 4 out of 5
Very good after-sales service (much better than darty who originally sold the device). Part a little long to deliver but works perfectly.
Translated reviews
A
Rating: 5 out of 5
Fast and reliable, with a highly appreciated and effective replenishment alert system.
Translated reviews