Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.
Impeccable customer service! . That's rare enough to say. Customer service that listens, offers interesting solutions and plays fair. Thank you very much. Top, 5sur5
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/08/2014
Good . Smooth order processing and delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/08/2014
excellent service. I received the dehumidifier the day after I ordered it. Excellent device (Meaco DD8L), it works impeccably and the atmosphere in the room has changed completely. I recommend both the site and the appliance.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/08/2014
order well received service correct . your service towards the customer is serious the follow-up is very correct
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2014
Very good. Order received quickly, attractive price, well-packaged parcel.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/08/2014
attractive price and fast delivery. attractive price and fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2014
Service and product as requested. Little Charly is a really good product: small but powerful. Delivery was as advertised.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2014
serious people!! . attentive and competent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2014
perfect . Deshumidifier used to sanitize a basement very effective humidity dropped from 80% to 60% in a few days of use for the moment, a purchase to recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/07/2014
Perfectly satisfactory transaction, thank you. . Competitive price, product available, easy transaction, very fast shipping and delivery: everything I like! I noticed that the site is very well stocked with designer fans, among other things. I'll be back.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/07/2014
Easy and trouble-free. The Air Naturel website offers a wide choice of humidifiers. Easy ordering, confirmation by e-mail and announcement of the package's departure, fast and trouble-free delivery, product conforms to specifications. A professional site that gives satisfaction.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/07/2014
disappointment . product that leaked as soon as it was switched on and is of very mediocre quality. i will no longer order any product from this brand.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2014
Top dehumidifier and delivery. We ordered a dehumidifier at a good price from Air Naturel (on sale). It works very well. We're not far from the advertised 10L/day. It's nice and compact, but we're sorry it's not easier to program. Delivery also went very smoothly. I highly recommend it, better than traditional e-commerce sites.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/07/2014
Perfect, fast delivery and correct service. The dehumidifier corresponds well to our expectations. We'll have to wait and see, as we've just received it and it's not working yet.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2014
Small delivery problem handled perfectly. I hope to keep it for a long time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/07/2014
Perfect except for the delivery. Quality material but delivery always damaged to the point of tearing the carton. Stadler Form puts a sales box in its own shipping box. Only just saved. Collissimo, the worst delivery service, always damaged. Air Naturel, fast processing, normal collection, quality material. Information requested by telephone actually handled professionally, composition of materials real identification of metals etc.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/06/2014
Decu by the price. Same model 15% cheaper on other sites including delivery. Unfortunately I noticed too late after ordering directly from airnaturel!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2014
Fan . Good product, on-time delivery, correct packaging.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/06/2014
Satisfied. Fast delivery and easy to use and read. I am satisfied with the product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2014
Excellent service. Fast service, precise information on order processing at every stage, fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/06/2014
Purchase conforms to the description, impeccable delivery. The dehumidifier works well but is a bit noisy. I thought it was a little more efficient: barely 500ml per day on continuous operation in my bathroom. As for the service, it was perfect. This was my first order from air naturel and I would recommend this very serious site in terms of delivery times. Ordered on Sunday, product received Thursday by parcel post.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2014
A pleasant online sales site. The product range is clear and well documented, the customer service is accessible and very courteous, and delivery is punctual. The various products I've ordered are effective and reliable. Air naturel was a pleasant experience for me.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/05/2014
Very satisfied. The device was well described on the website, was shipped very quickly, arrived in perfect condition, and works just the same.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/05/2014
After-sales service reminded 3 times. It's been 3 times that I've contacted the accounting department to get an invoice. I've been waiting 3 weeks for it... The person in accounting is also very unfriendly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2014
Perfect for my use. Very good, practical, fairly light, easy to handle. I use it for my damp ground floor. I live in a village house, so I don't hear any noise. However, I wouldn't recommend it if you have to sleep in the same room (e.g. if you're in a studio), despite the 3 different settings.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2014
Very good. Clear site, simple purchase, on-time delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2014
Trustworthy. Good advice when choosing a humidifier. Correct delivery and after-sales service. Can only say good things about them.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2014
. everything went smoothly. No worries.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/04/2014
After 15 days of use, first impressions are confirmed: the air is healthier and no longer smells. What's more, the unit seems very solid and well made. However, the operating LED is too powerful (in a very dark room), and has since been painted black. A 4th speed for a night mode would be desirable, for an ultra-silent mode that's even quieter, even if less efficient.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2014
RESPECT FOR DEADLINES and GOOD INFORMATION. Very good service from Air Naturel. Deadlines met Bravo
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/04/2014
satisfactory . so far nothing to complain about either the delivery or the device itself
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2014
A good dehumidifier. The parcel was received on time and the packaging was absolutely correct. One or two minutes to read the start-up document; one day before starting it up to follow the instructions (as for any unit of this type; fridge, freezer) and good operation (more than 2 liters of water in a single day).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/04/2014
I have nothing to say about the products I bought. You should buy the products from air naturel because they are good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2014
Good experience. Smooth ordering and delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/04/2014
efficient, good buy . efficient in. My cellar at 10 degrees only.... To be seen in time now
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/04/2014
Efficient, with no surprises... . Hello, this is the second time I've ordered from Air Naturel. The website is simple, efficient and very ergonomic, as is the ordering process. I have nothing to say about the delivery, which took 48 hours. The products are of good quality and correspond to the description on the site. No surprises, so I have no problem recommending Air Naturel. Best regards.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2014
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/03/2014
Hello,_x000D__x000D_Product in place and fully satisfactory for our cigar smoking customers. Non-smokers also applaud. Two cigar smokers have already ordered the product for their private homes! _x000D_Seul souci avec la documentation pour les douanes: 2 colis facturés pour le mème total donc les douanes ont prélevé deux fois les droits et la tva....Seul bémol.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/03/2014
good material . good quality material out of the ordinary of what can be found in conventional trade
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/03/2014
a serious and fast site. The prices are reasonable.the shipping is fast.the packaging of the products leaves something to be desired.
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