Customer reviews of AIR AND ME

9,3 /10

Based on 2 112 published reviews

5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 1, 3 and 4 stars

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Acheteur vérifié

Published on 04/07/2018 à 18h05 following a purchase from 03/04/2018

The product purchased does not work

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Acheteur vérifié

Published on 04/07/2018 à 13h52 following a purchase from 28/05/2018

good.

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Acheteur vérifié

Published on 25/06/2018 à 20h31 following a purchase from 18/06/2018

nothing to say corresponds to the order

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Acheteur vérifié

Published on 22/06/2018 à 19h33 following a purchase from 31/05/2018

Purchase ok However, no warning about the availability of my parcel. The Sav confirmed quickly after my email. I will try again.

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Acheteur vérifié

Published on 10/06/2018 à 12h14 following a purchase from 01/06/2018

Meaco 25L at a great price!

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Acheteur vérifié

Published on 03/05/2018 à 11h19 following a purchase from 26/04/2018

correct

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Acheteur vérifié

Published on 29/04/2018 à 13h36 following a purchase from 21/04/2018

correct deadline

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Acheteur vérifié

Published on 13/04/2018 à 07h37 following a purchase from 06/04/2018

well

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Acheteur vérifié

Published on 09/04/2018 à 15h03 following a purchase from 26/03/2018

I was not informed of the arrival of my order at the collection point. On the website its status was "shipped" even though it had arrived.

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Acheteur vérifié

Published on 12/03/2018 à 12h10 following a purchase from 02/03/2018

Fine

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Acheteur vérifié

Published on 09/03/2018 à 15h35 following a purchase from 27/02/2018

The products were delivered quickly and efficiently. However, there was a small problem with the delivery, which seems to have been caused by the carrier who delivered 2 non-compliant items... Nevertheless, Air Naturel's after-sales service reacted immediately and efficiently with the carrier, who took back the goods and delivered the right products... The delivery of 2 of the 4 products I had ordered was delayed by just over a week. A small problem well managed by the after-sales service.

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Acheteur vérifié

Published on 07/03/2018 à 19h49 following a purchase from 28/02/2018

The order was dispatched in 2 parcels (one received on Saturday and the other on Tuesday) without me being informed.

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Acheteur vérifié

Published on 24/02/2018 à 20h13 following a purchase from 14/02/2018

I'm waiting to be notified of the livreson

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Acheteur vérifié

Published on 12/02/2018 à 20h36 following a purchase from 04/02/2018

The site is very reliable, with fast delivery... I regret, however, that the supply of essential oils is becoming increasingly scarce.

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Acheteur vérifié

Published on 30/01/2018 à 19h48 following a purchase from 24/01/2018

no problem! I'd recommend this site!

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Acheteur vérifié

Published on 29/01/2018 à 21h38 following a purchase from 22/01/2018

fast delivery. Nothing to report. Equipment not yet in use.

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Acheteur vérifié

Published on 29/01/2018 à 09h49 following a purchase from 19/01/2018

This site is correct and describes the product ordered.

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Acheteur vérifié

Published on 04/01/2018 à 11h31 following a purchase from 25/12/2017

no after-sales responsiveness

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Response from AIR AND ME Published on 09/01/2018

Hello, we have received your request. Please be advised that your case has been processed with the return of a new unit. Air Naturel Customer Service

Acheteur vérifié

Published on 01/01/2018 à 12h51 following a purchase from 23/12/2017

Delivery as ordered. No particular problems.

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Acheteur vérifié

Published on 29/12/2017 à 13h48 following a purchase from 21/12/2017

nada

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Acheteur vérifié

Published on 23/12/2017 à 12h44 following a purchase from 30/11/2017

You have to pay close attention if you don't want to make a mistake. It's not easy to go back and correct. But in the event of a problem, the operator is very friendly and efficient.

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Acheteur vérifié

Published on 17/12/2017 à 17h23 following a purchase from 08/12/2017

Open carton

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Acheteur vérifié

Published on 13/12/2017 à 12h20 following a purchase from 05/12/2017

just fine, nothing to report, except that I expected to receive both products on the same day. it's not serious, but just a little confusing at the time.

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Acheteur vérifié

Published on 10/12/2017 à 13h27 following a purchase from 27/11/2017

fast delivery.

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Acheteur vérifié

Published on 06/12/2017 à 11h15 following a purchase from 29/11/2017

very good, but no information when the parcel arrived.

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Acheteur vérifié

Published on 05/12/2017 à 09h44 following a purchase from 13/11/2017

Lack of responsiveness, I have not yet received the dehumidifier.

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Acheteur vérifié

Published on 03/12/2017 à 23h21 following a purchase from 25/11/2017

Very good site, I found what I was looking for very easily.

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Acheteur vérifié

Published on 27/11/2017 à 21h19 following a purchase from 20/11/2017

SIte matching my search

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Acheteur vérifié

Published on 09/11/2017 à 07h51 following a purchase from 01/11/2017

Efficient and as presented

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Acheteur vérifié

Published on 10/10/2017 à 20h13 following a purchase from 18/09/2017

Clear website and fast ordering, to be recommended

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Acheteur vérifié

Published on 04/10/2017 à 14h04 following a purchase from 28/09/2017

Enjoy your site!

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Acheteur vérifié

Published on 01/10/2017 à 13h02 following a purchase from 23/09/2017

Good.

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Acheteur vérifié

Published on 24/09/2017 à 14h43 following a purchase from 17/09/2017

Poorly protected products.

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Acheteur vérifié

Published on 14/09/2017 à 13h35 following a purchase from 08/09/2017

This is particularly true of the availability of telephone contacts.

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Acheteur vérifié

Published on 30/08/2017 à 10h41 following a purchase from 22/08/2017

I had a bit of trouble registering, but your staff explained everything very well, and the order arrived VERY quickly. Thank you

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Acheteur vérifié

Published on 22/08/2017 à 15h04 following a purchase from 16/08/2017

Reliability, the DDH-20-1 dehumidifier's power supply needs to be reviewed - the power supply heats up abnormally - the appliance costs more than 100 euros, check with your competitors the quality/price/performance ratio?

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Acheteur vérifié

Published on 22/08/2017 à 13h05 following a purchase from 15/08/2017

Fine

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Acheteur vérifié

Published on 18/07/2017 à 13h03 following a purchase from 10/07/2017

nnnnnnnn

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Acheteur vérifié

Published on 17/07/2017 à 16h14 following a purchase from 07/07/2017

Perfect

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Acheteur vérifié

Published on 17/07/2017 à 09h44 following a purchase from 10/07/2017

satisfied

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