Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.
First order on this site. The confirmation email had trouble arriving in my inbox but customer service was top notch. Someone called me to change the carrier and was very friendly and attentive. The next e-mails arrived fine! Very fast delivery.
Product delivered in very good condition and well packaged. I recommend this site.
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Gwenael B.
Rating: 5 out of 5
following a purchase from 07/03/2024
Delivery ok Nickel product
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Bruno D.
Rating: 5 out of 5
following a purchase from 26/02/2024
Ok very good
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LAURENT P.
Rating: 5 out of 5
following a purchase from 19/02/2024
Following a request for information, I quickly received an answer and the possibility of ordering the charger.
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Daniel B.
Rating: 5 out of 5
following a purchase from 05/02/2024
Very good and special mention +++ for the telephone reception, advice and orders.
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Mathieu P.
Rating: 5 out of 5
following a purchase from 30/01/2024
Effective dehumidification, slightly noisy fan
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Michel L.
Rating: 5 out of 5
following a purchase from 25/01/2024
Easy to find the product I was looking for on the website. Call to the sales department for confirmation that the product comes with a power supply (I didn't see this on the website).
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Mony Y.
Rating: 5 out of 5
following a purchase from 24/01/2024
Fast delivery and quality products.
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NADINE P.
Rating: 5 out of 5
following a purchase from 21/01/2024
easy-to-access site and easy-to-find products.
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Sonia M.
Rating: 5 out of 5
following a purchase from 23/01/2024
Product found easily and received quickly
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yves G.
Rating: 5 out of 5
following a purchase from 16/01/2024
nothing to say except bravo and very good
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VALERIE L.
Rating: 5 out of 5
following a purchase from 16/01/2024
very good, easy navigation. Fast shipping
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Pierre D.
Rating: 3 out of 5
following a purchase from 12/01/2024
It seems that in this AIR business, distributors and manufacturers are not looking for efficiency. 3 sites and 3 orders to get a humidifier and accessories.
But thank goodness for AIR & ME and its good service, otherwise I'd be bored.
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Soraya C.
Rating: 5 out of 5
following a purchase from 10/01/2024
Several orders placed, fast and careful shipping!
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Yolande V.
Rating: 5 out of 5
following a purchase from 10/01/2024
Third order always satisfied. Deadlines respected.
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Sandra J.
Rating: 5 out of 5
following a purchase from 10/01/2024
Perfect for everything! Quality
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David T.
Rating: 5 out of 5
following a purchase from 09/01/2024
Serious, low
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Jeanne F.
Rating: 1 out of 5
following a purchase from 03/01/2024
I bought my first humidifier, and it worked for a while, but not all the time. When it became clogged with limescale, I cleaned it and changed the filter, but it no longer worked. I exchanged it for a new one, which also had problems with the electronic contact. I finally gave up.
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Response from AIR AND ME
Hello Madam, you have only ordered a humidifier filter from us. I have no record of a humidifier purchase. Perhaps you bought a humidifier of another brand and the filter is incompatible? I've tried to contact you to understand your problem, but to no avail. The AIR AND ME team remains at your disposal.
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Alain M.
Rating: 5 out of 5
following a purchase from 29/12/2023
Fast, no particular problems
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CHRISTIAN F.
Rating: 5 out of 5
following a purchase from 23/12/2023
Fast delivery, detailed information on the website.
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thierry V.
Rating: 5 out of 5
following a purchase from 26/12/2023
Clear website, product as expected, fast delivery
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Philippe H.
Rating: 5 out of 5
following a purchase from 09/12/2023
Shipped quickly, carefully packaged, as described, good value for money. Would recommend.
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martine M.
Rating: 5 out of 5
following a purchase from 15/12/2023
Very commercial welcome, very friendly person!
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martine M.
Rating: 5 out of 5
following a purchase from 07/12/2023
Super attentive, very kind, and beautiful product
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Catherine P.
Rating: 5 out of 5
following a purchase from 08/12/2023
Perfect order arrived in perfect condition within a very reasonable timeframe Product as advertised...Very good quality Super effective moisture extraction in a room with no ventilation or windows I'm delighted Thank you
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Jacques D.
Rating: 5 out of 5
following a purchase from 06/12/2023
Very good site, very fast delivery. Very neat packaging, friendly delivery person. No problem getting the dehumidifier up and running. The manual is pretty well done. The appliance seems to meet my expectations. I highly recommend it. I haven't tested the WIFI pairing because I don't need it, but it seems to be a bit complicated...
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Dimitry D.
Rating: 5 out of 5
following a purchase from 05/12/2023
Reliable site, fast shipping, great customer service
Notes: 1) A small anomaly in the user guide. Concerning the distance between the dehumidifier and other elements, the manual first indicates 50 cm and then 20 cm. 2) in a closed room of less than 20 m², at night, and after 7 hours of operation in maximum mode, the device, starting from a humidity level of 71%, only manages to reach 50%. Is this normal?
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Constance T.
Rating: 5 out of 5
following a purchase from 13/11/2023
if you're looking for exceptional products, you'll find them on air & me! EXCELLENT PRODUCTS, I recommend 100%.
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Martine M.
Rating: 3 out of 5
following a purchase from 05/11/2023
Fast, careful delivery
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Nathalie L.
Rating: 5 out of 5
following a purchase from 09/11/2023
Fast delivery, well protected parcel, serious site. Perfect.
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Jean Fred C.
Rating: 5 out of 5
following a purchase from 08/11/2023
Humans who answer the phone quickly and call back if necessary! Just perfect!
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