Customer reviews of AIR AND ME

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 1, 4 and 5 stars

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R
Roger S.
Rating: 4 out of 5
following a purchase from 16/01/2024
Fast delivery, no worries.
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yves G.
Rating: 5 out of 5
following a purchase from 16/01/2024
nothing to say except bravo and very good
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VALERIE L.
Rating: 5 out of 5
following a purchase from 16/01/2024
very good, easy navigation. Fast shipping
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Soraya C.
Rating: 5 out of 5
following a purchase from 10/01/2024
Several orders placed, fast and careful shipping!
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Yolande V.
Rating: 5 out of 5
following a purchase from 10/01/2024
Third order always satisfied. Deadlines respected.
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Sandra J.
Rating: 5 out of 5
following a purchase from 10/01/2024
Perfect for everything! Quality
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David T.
Rating: 5 out of 5
following a purchase from 09/01/2024
Serious, low
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Jeanne F.
Rating: 1 out of 5
following a purchase from 03/01/2024
I bought my first humidifier, and it worked for a while, but not all the time. When it became clogged with limescale, I cleaned it and changed the filter, but it no longer worked. I exchanged it for a new one, which also had problems with the electronic contact. I finally gave up.
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Response from AIR AND ME
Hello Madam, you have only ordered a humidifier filter from us. I have no record of a humidifier purchase. Perhaps you bought a humidifier of another brand and the filter is incompatible? I've tried to contact you to understand your problem, but to no avail. The AIR AND ME team remains at your disposal.
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Judith B.
Rating: 4 out of 5
following a purchase from 04/01/2024
The product is not very quiet and uses more electricity than I thought, but it's efficient.
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Alain M.
Rating: 5 out of 5
following a purchase from 29/12/2023
Fast, no particular problems
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CHRISTIAN F.
Rating: 5 out of 5
following a purchase from 23/12/2023
Fast delivery, detailed information on the website.
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thierry V.
Rating: 5 out of 5
following a purchase from 26/12/2023
Clear website, product as expected, fast delivery
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Guy P.
Rating: 4 out of 5
following a purchase from 14/12/2023
Tracking information is not available on my mobile version. Otherwise, very good.
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Philippe H.
Rating: 5 out of 5
following a purchase from 09/12/2023
Shipped quickly, carefully packaged, as described, good value for money. Would recommend.
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martine M.
Rating: 5 out of 5
following a purchase from 15/12/2023
Very commercial welcome, very friendly person!
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martine M.
Rating: 5 out of 5
following a purchase from 07/12/2023
Super attentive, very kind, and beautiful product
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Catherine P.
Rating: 5 out of 5
following a purchase from 08/12/2023
Perfect order arrived in perfect condition within a very reasonable timeframe Product as advertised...Very good quality Super effective moisture extraction in a room with no ventilation or windows I'm delighted Thank you
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Jacques D.
Rating: 5 out of 5
following a purchase from 06/12/2023
Very good site, very fast delivery. Very neat packaging, friendly delivery person. No problem getting the dehumidifier up and running. The manual is pretty well done. The appliance seems to meet my expectations. I highly recommend it. I haven't tested the WIFI pairing because I don't need it, but it seems to be a bit complicated...
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Dimitry D.
Rating: 5 out of 5
following a purchase from 05/12/2023
Reliable site, fast shipping, great customer service
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Alexandra D.
Rating: 5 out of 5
following a purchase from 03/12/2023
Fast delivery
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Sophie M.
Rating: 5 out of 5
following a purchase from 26/11/2023
Perfect.
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Gilles G.
Rating: 5 out of 5
following a purchase from 01/12/2023
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Herve M.
Rating: 5 out of 5
following a purchase from 29/11/2023
very good heating
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Madeleine B.
Rating: 5 out of 5
following a purchase from 22/11/2023
Delivered very quickly. Very good packaging. The carton was a little damaged. The device works correctly.
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Eric R.
Rating: 5 out of 5
following a purchase from 18/11/2023
Fast shipping
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Jean-Louis J.
Rating: 5 out of 5
following a purchase from 18/11/2023
Easy to order, on-time delivery and excellent packaging. Completely satisfied.
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Gilbert C.
Rating: 5 out of 5
following a purchase from 14/11/2023
Smooth, transparent process. Easy telephone contact. On-time delivery.
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Jimmy B.
Rating: 4 out of 5
following a purchase from 16/11/2023
Informative and well-structured
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Pascal R.
Rating: 5 out of 5
following a purchase from 10/11/2023
Notes: 1) A small anomaly in the user guide. Concerning the distance between the dehumidifier and other elements, the manual first indicates 50 cm and then 20 cm. 2) in a closed room of less than 20 m², at night, and after 7 hours of operation in maximum mode, the device, starting from a humidity level of 71%, only manages to reach 50%. Is this normal?
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Constance T.
Rating: 5 out of 5
following a purchase from 13/11/2023
if you're looking for exceptional products, you'll find them on air & me! EXCELLENT PRODUCTS, I recommend 100%.
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Nathalie L.
Rating: 5 out of 5
following a purchase from 09/11/2023
Fast delivery, well protected parcel, serious site. Perfect.
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Jean Fred C.
Rating: 5 out of 5
following a purchase from 08/11/2023
Humans who answer the phone quickly and call back if necessary! Just perfect!
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Esther B.
Rating: 5 out of 5
following a purchase from 07/11/2023
Sober website with correct prices! Thanks for the free and fast delivery!
The product works well and is easy to clean
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alain P.
Rating: 5 out of 5
following a purchase from 05/11/2023
Perfect, good material, efficient delivery
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Marie Francoise B.
Rating: 5 out of 5
following a purchase from 31/10/2023
Maximum efficiency, telephone contact for device information, fast delivery. Thank you very much.
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robert E.
Rating: 5 out of 5
following a purchase from 23/10/2023
all is OK
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YVONNE C.
Rating: 4 out of 5
following a purchase from 29/10/2023
Well, too bad they removed a humidifier that was better than the one I had to buy to replace it.
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Martine G.
Rating: 5 out of 5
following a purchase from 17/10/2023
Perfect not too long wait for my order that I received on time
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Jean-Michel F.
Rating: 5 out of 5
following a purchase from 18/10/2023
Hello For the moment, everything is fine I just need to connect my cell phone.
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Frédéric T.
Rating: 5 out of 5
following a purchase from 18/10/2023
The site is fluid and ergonomic, and I quickly found what I was looking for.
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