Customer reviews of AIR AND ME

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9,4 /10
Overall rating: 9,4 out of 10
Based on 2 137 published reviews

Summary of reviews

Air and Me consistently delivers fast, reliable service with quick delivery and well-packaged orders, as well as clear product information that helps customers choose confidently. Customers praise the product design and compact, quiet operation, noting aesthetically pleasing finishes and devices that fit easily on shelves or bedside tables. They highlight helpful, responsive customer service and practical setup experiences, including easy installation, straightforward connections, and efficient technical support. Overall, reviews emphasize dependable performance, strong delivery reliability, and satisfaction with product quality and appearance.

Reviews 1, 4 and 5 stars

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F
Fabien L.
Rating: 5 out of 5
following a purchase from 22/09/2025
Very fast delivery. Thank you
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Christophe H.
Rating: 5 out of 5
following a purchase from 22/09/2025
very efficient. withdrawal of six liters/day
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Remi P.
Rating: 5 out of 5
following a purchase from 24/09/2025
Order received quickly, package very well packaged, the ROHAN dehumidifier works very well for my basement. Very good experience!
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Philippe V.
Rating: 5 out of 5
following a purchase from 22/09/2025
Fully satisfied with our purchase and we are thinking of buying a second one!
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Meiser J.
Rating: 5 out of 5
following a purchase from 22/09/2025
On-time delivery. Product as described
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Stéphane M.
Rating: 5 out of 5
following a purchase from 19/09/2025
Easy order, impeccable delivery (respect for location, schedule...). Very satisfactory product.
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Francis R.
Rating: 5 out of 5
following a purchase from 17/09/2025
Excellent product delivered in two days TOP
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Jérémie P.
Rating: 5 out of 5
following a purchase from 17/09/2025
Between the moment I ordered the dehumidifier and the delivery, it was super fast. My Air And Me devices are great.
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Eric D.
Rating: 4 out of 5
following a purchase from 17/09/2025
I remove one star because the product was defective. But the after-sales service is serious, but a bit complex. I sent the item to customer service, I am waiting for their response.
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Response from AIR AND ME
Hello Eric,

Thank you for your review and for the 4-star rating. We are sorry to hear that you received a defective product. Your satisfaction is our priority, and we do our best to make our after-sales service as clear as possible. We hope that your return will be processed quickly and that you will be fully satisfied with your experience with AIR AND ME. Please do not hesitate to contact us if you have any further questions.

Best regards,
The AIR AND ME team
V
Virginie G.
Rating: 5 out of 5
following a purchase from 15/09/2025
We are very satisfied with our dehumidifier which works wonderfully. Thank you very much to AIR AND ME for the quality of your products.
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Victor Z.
Rating: 4 out of 5
following a purchase from 15/09/2025
It's okay overall but not perfect
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Response from AIR AND ME
Hello, thank you for your message. Can you tell us what is wrong? We are always happy to improve.
A
Agnes F.
Rating: 5 out of 5
following a purchase from 12/09/2025
Very satisfied
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Benedicte H.
Rating: 5 out of 5
following a purchase from 11/09/2025
Delivery and product fully compliant
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Roger S.
Rating: 5 out of 5
following a purchase from 05/09/2025
Perfect
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Pascal L.
Rating: 5 out of 5
following a purchase from 05/09/2025
Good phone contact and very good technical advice to choose the right product. Perfect delivery, impeccable packaging, I recommend.
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Roger D.
Rating: 5 out of 5
following a purchase from 09/09/2025
Very good, but changes compared to the old model that bring nothing for me. I preferred the turning button. Wifi and other apps are useless for me. But that's how it is.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 06/09/2025
Impeccable service, fast shipping, careful packaging and product as described. Thank you to the Air&me team for their professionalism.
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Xavier D.
Rating: 5 out of 5
following a purchase from 03/09/2025
Very good!
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Pascal B.
Rating: 5 out of 5
following a purchase from 02/09/2025
I ordered a Rohan 50l/day dehumidifier, order placed before noon, received 1 day later, congratulations on the speed of order processing. The device is really very good and effectively addresses my humidity issues in my basement. The remote control device via a very simple application to use. Very good first experience with Air and Me, I highly recommend.
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Gilles D.
Rating: 5 out of 5
following a purchase from 02/09/2025
Very satisfied with the delivery. Product not installed yet
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Sylvie P.
Rating: 5 out of 5
following a purchase from 29/08/2025
used for a month. Very quiet and very compact. Used in a dressing room near a bathroom.
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Jean-Baptiste D.
Rating: 5 out of 5
following a purchase from 01/09/2025
Very satisfied with the product which is qualitative, silent with an intuitive use.
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Richard N.
Rating: 5 out of 5
following a purchase from 23/08/2025
Material received very quickly, very well packaged. I used it to dry laundry, it's perfect, it really changes compared to classic drying in a room. Otherwise, I use it to reduce humidity in a house and it's perfect, the ability to control it remotely is really a plus and the pump is very practical. I recommend.
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Karine A.
Rating: 5 out of 5
following a purchase from 25/08/2025
order received on time and meets my expectations.
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Thierry B.
Rating: 5 out of 5
following a purchase from 27/08/2025
The site is well designed with a lot of choices. The delivery was very fast. I am satisfied with my experience with air and me.
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Olivier P.
Rating: 5 out of 5
following a purchase from 26/08/2025
Product delivered as expected and on time. The purifier is silent in night mode and in auto, noisy at max speed (but you just need to leave the room for 10 minutes). The air feels healthier in the room! The casing options are a plus. Good product!
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Christele M.
Rating: 5 out of 5
following a purchase from 27/08/2025
Ultra-fast delivery (24h) Well-packaged product Clear instructions Effective product for combating the lack of humidity in my room, which caused severe dry mouth at night
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Timothé K.
Rating: 5 out of 5
following a purchase from 22/08/2025
I had been very well listened to and advised when purchasing my air purifier and I am delighted with it since then. I will gladly return to Air and Me if needed!
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Imed K.
Rating: 5 out of 5
following a purchase from 21/08/2025
Excellent product, works perfectly.
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Madeleine T.
Rating: 5 out of 5
following a purchase from 19/08/2025
The diffuser is both beautiful and effective!
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Michel F.
Rating: 5 out of 5
following a purchase from 20/08/2025
Product delivered on the indicated day, product meets my expectations and was installed quickly.
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Fabien G.
Rating: 5 out of 5
following a purchase from 20/08/2025
Fans arrived quickly. Not very big but effective. Very satisfied with my purchase
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Claude J.
Rating: 5 out of 5
following a purchase from 14/08/2025
super
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Laurent C.
Rating: 5 out of 5
following a purchase from 16/08/2025
Quality products Fast and careful shipping
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Jean Charles G.
Rating: 5 out of 5
following a purchase from 12/08/2025
Super product in line with the intended use!
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Guy R.
Rating: 5 out of 5
following a purchase from 13/08/2025
Article delivered in a timely manner. Fully meets my needs.
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Thierry B.
Rating: 5 out of 5
following a purchase from 10/08/2025
Perfectly delighted with the EVEL device that maintains 90 m2 of cellar at 65% humidity.
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Stéphane B.
Rating: 5 out of 5
following a purchase from 08/08/2025
Impeccable, from order to delivery. Thank you.
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Florence L.
Rating: 5 out of 5
following a purchase from 09/08/2025
Package received, product top-notch
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Philippe R.
Rating: 5 out of 5
following a purchase from 08/08/2025
The two mini lifting pumps are intended to continuously evacuate the condensation water from the two dehumidifiers in the basement. This will save us from having to carry the two 20-liter jerrycans, which is cumbersome for us at seventy-five years old. We are waiting for our electrician's availability to carry out the installation. This seems simple, but we will have to cross the wall that is sixty centimeters thick. Your product should fit, I'm sure of it. Thank you and best regards.
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