Customer reviews of AIR AND ME

9,3 /10

Based on 2 112 published reviews

5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 2, 3 and 4 stars

Reset filters

Acheteur vérifié

Published on 19/09/2019 à 21h34 following a purchase from 12/09/2019

the site lacks clarity but Merlyne is very responsive so thank you to her.

Translated reviews

Acheteur vérifié

Published on 11/09/2019 à 13h53 following a purchase from 04/09/2019

2 Product(s) compliant, delivery on time! We'll see about reliability. Have a nice day, M P

Translated reviews

Acheteur vérifié

Published on 10/09/2019 à 20h20 following a purchase from 04/09/2019

despite a 2-day delay in delivery to the relay

Translated reviews

Acheteur vérifié

Published on 10/09/2019 à 14h32 following a purchase from 03/09/2019

order tracking not going very well ( delayed updates )

Translated reviews

Acheteur vérifié

Published on 23/08/2019 à 16h18 following a purchase from 08/07/2019

the recipient's address was wrong (bat B was missing) so I had to claim it from the post office, which sent it again with more than 8 extra days .... of course I had given my full address!

Translated reviews

Acheteur vérifié

Published on 19/08/2019 à 20h11 following a purchase from 12/08/2019

It's a pity that the site allows an order to be placed when the material is no longer in stock. We then placed a second order for an equivalent item, and the delivery was very fast and compliant.

Translated reviews

Acheteur vérifié

Published on 19/08/2019 à 18h47 following a purchase from 06/07/2019

The product information is clear. For electrical appliances I missed the energy classification A B ...

Translated reviews

Acheteur vérifié

Published on 12/08/2019 à 14h29 following a purchase from 16/07/2019

My order included two items: only one was delivered. After writing to them to say that the second item was missing, several days passed and then, ten days later, Air&Me wrote to me to say that "Our logisitque confirms that the preparation of your parcel was complete. Can you tell me if the selina has been delivered to you? ". A little annoyed, I confirm my first answer. The parcel will eventually be delivered.

Translated reviews

Acheteur vérifié

Published on 06/08/2019 à 14h31 following a purchase from 30/07/2019

RAS, no particular opinion

Translated reviews

Acheteur vérifié

Published on 01/07/2019 à 17h09 following a purchase from 24/06/2019

4 stars . The site is clear

Translated reviews

Acheteur vérifié

Published on 28/06/2019 à 11h13 following a purchase from 21/06/2019

This is my first order

Translated reviews

Acheteur vérifié

Published on 15/04/2019 à 08h44 following a purchase from 07/04/2019

It's getting more and more expensive.

Translated reviews

Acheteur vérifié

Published on 20/03/2019 à 10h11 following a purchase from 06/03/2019

RAS if it is not a lack of information as for the follow-up of order (date of forwarding followed...) on the other hand I was well warned of the availability of the parcel in point relay.

Translated reviews

Acheteur vérifié

Published on 12/03/2019 à 10h26 following a purchase from 19/02/2019

It is absolutely essential that you read the device manuals, so that important information such as water hardness (Eva humidifier) is clearly displayed on your website.

Translated reviews

Acheteur vérifié

Published on 06/03/2019 à 14h31 following a purchase from 18/02/2019

well no problem

Translated reviews

Acheteur vérifié

Published on 12/02/2019 à 23h38 following a purchase from 30/01/2019

claire

Translated reviews

Acheteur vérifié

Published on 12/02/2019 à 21h36 following a purchase from 04/02/2019

In fact, the service was very satisfactory overall, apart from one small problem: one of the bottles ordered had a faulty stopper system, and a small part of the contents spilled into the packaging...

Translated reviews

Acheteur vérifié

Published on 01/02/2019 à 13h16 following a purchase from 22/01/2019

fast delivery . well packed material

Translated reviews

Acheteur vérifié

Published on 27/01/2019 à 17h12 following a purchase from 18/01/2019

no problem

Translated reviews

Acheteur vérifié

Published on 25/01/2019 à 20h39 following a purchase from 06/01/2019

Good...the only downside was that my name was not mentioned as the recipient at the relay point.

Translated reviews

Acheteur vérifié

Published on 24/01/2019 à 15h07 following a purchase from 17/01/2019

Easy to use

Translated reviews

Acheteur vérifié

Published on 09/01/2019 à 13h56 following a purchase from 03/01/2019

Very good!

Translated reviews

Acheteur vérifié

Published on 24/12/2018 à 18h42 following a purchase from 07/12/2018

correct but delivery problematic (delivered in the name of the relay point which caused problems at the time of collection).

Translated reviews

Acheteur vérifié

Published on 18/12/2018 à 16h44 following a purchase from 26/11/2018

serious site, shipment a bit spoiled by Mondial Relay (parcel received very late) but not attributable to Air & Me

Translated reviews

Acheteur vérifié

Published on 07/12/2018 à 11h24 following a purchase from 30/11/2018

Good price and quality items, but insufficient packaging for this shipment.

Translated reviews

Acheteur vérifié

Published on 22/11/2018 à 14h43 following a purchase from 12/11/2018

This is my 4th purchase from Air Naturel and I'm always satisfied with the service and delivery. The plus point: the site is extremely clear and well designed. The selection advice is also very good. Just a small delay in shipping for which I took one star off but after my call they were very responsive and the problem was solved. Great experience.

Translated reviews

Acheteur vérifié

Published on 14/11/2018 à 20h24 following a purchase from 28/10/2018

I find it annoying that the order is cashed and that there is no verification that the order has been sent. I had to call three times for my order to be sent, even though it had already been cashed for over a week. It's likely that there was a computer problem, but it would still be normal for there to be a check made between collections and orders sent, especially when the general terms and conditions of sale state that collection is made when the order is dispatched.

Translated reviews

Acheteur vérifié

Published on 08/11/2018 à 12h09 following a purchase from 29/10/2018

No comment

Translated reviews

Acheteur vérifié

Published on 06/09/2018 à 13h08 following a purchase from 27/08/2018

well

Translated reviews

Acheteur vérifié

Published on 31/08/2018 à 16h06 following a purchase from 21/08/2018

Because of La Poste, my parcel never arrived. Air Naturel can only take note of the delivery setbacks.

Translated reviews

Acheteur vérifié

Published on 15/08/2018 à 19h03 following a purchase from 08/08/2018

WELL

Translated reviews

Acheteur vérifié

Published on 13/08/2018 à 09h40 following a purchase from 05/08/2018

ON-TIME DELIVERY

Translated reviews

Acheteur vérifié

Published on 06/08/2018 à 12h40 following a purchase from 14/07/2018

Complete appliance. Good workmanship. Some problems with delivery, but this was sorted out by Sales. The plus im indicates room temperature and is very quiet.

Translated reviews

Acheteur vérifié

Published on 02/08/2018 à 12h45 following a purchase from 26/07/2018

Clear and rapid

Translated reviews

Acheteur vérifié

Published on 01/08/2018 à 17h23 following a purchase from 23/07/2018

correct ordering procedure

Translated reviews

Acheteur vérifié

Published on 16/07/2018 à 12h04 following a purchase from 09/07/2018

As good

Translated reviews

Acheteur vérifié

Published on 13/07/2018 à 17h28 following a purchase from 01/07/2018

Nothing to complain about.

Translated reviews

Acheteur vérifié

Published on 10/07/2018 à 10h03 following a purchase from 26/06/2018

Lots of choice, clear information, good customer contact

Translated reviews

Acheteur vérifié

Published on 04/07/2018 à 13h52 following a purchase from 28/05/2018

good.

Translated reviews

Acheteur vérifié

Published on 25/06/2018 à 20h31 following a purchase from 18/06/2018

nothing to say corresponds to the order

Translated reviews