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A
Rating: 3 out of 5
Why you get your deliveries signed for less than €50
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Customer reviews of AIR AND ME
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
Summary of reviews
Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
impeccable
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A
Rating: 3 out of 5
I had to phone them as I had heard nothing 1 week after ordering. I was informed that one of the items was out of stock. I asked to cancel the out-of-stock item in order to receive the other items. I finally received all my items, even the one that was out of stock.
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A
Rating: 5 out of 5
No problem with delivery and very happy with the product.
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A
Rating: 5 out of 5
simple and clear
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A
Rating: 5 out of 5
careful packaging fast delivery everything was careful.
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A
Rating: 2 out of 5
4 days to place an order....
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A
Rating: 5 out of 5
Pdts available and fast delivery
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
parcel received on time and well packaged
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A
Rating: 5 out of 5
Refined product selection. Fast, efficient shipping.
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A
Rating: 3 out of 5
No confirmation email, no delivery note or invoices in the parcel, no invoice by email, delivery time longer than announced. Please send me the invoice
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
Super-fast delivery and high-performance device. Highly recommended.
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A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
I answered very well.
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A
Rating: 5 out of 5
Clear, simple and practical.
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A
Rating: 5 out of 5
Delivery on time, well packaged
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A
Rating: 5 out of 5
High-quality products, very well detailed in terms of functionality, often with instructions to download.
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A
Rating: 5 out of 5
Very fast and correct delivery.
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A
Rating: 5 out of 5
very good site
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A
Rating: 5 out of 5
VERY GOOD
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A
Rating: 2 out of 5
I am very satisfied with the navigation on your site, the placing of the order and the delivery. I am however very dissatisfied with your customer service (see my following comment).
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A
Rating: 5 out of 5
Fast delivery. Well packaged, conforms to order. I recommend without hesitation.
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A
Rating: 5 out of 5
I found air and me through an internet search. I am extremely happy with their services. I started to buy an expensive dehumidifier for my cellar, but after discussing my needs with one of their technicians he recommended a much simpler and much less expensive solution. I greatly appreciate that type of concern for me as a customer. If I need humidifier/dehumidifier services in the future I will certainly use this company.
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A
Rating: 5 out of 5
Excellent experience, super responsive and fast, secure shipping.
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A
Rating: 5 out of 5
English-speaking customer support is superb. International shipping was carried out perfectly. Thank you!
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
easy navigation
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A
Rating: 5 out of 5
Simple and efficient online ordering. Product delivered on time and as expected.
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A
Rating: 5 out of 5
Delivery in 2 working days. Material very well packed for transport.
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A
Rating: 5 out of 5
Great, fast and valuable service!
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A
Rating: 5 out of 5
ease of use
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A
Rating: 5 out of 5
Very fast shipping and delivery.
I recommend airandme.fr
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I recommend airandme.fr
A
Rating: 5 out of 5
Rigor, accuracy and speed, what more could you ask for?...
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A
Rating: 5 out of 5
The site is well organized, and I was able to find the material I needed right away. I'm really satisfied with their service, and I'd recommend this online store.
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
object corresponds
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A
Rating: 2 out of 5
The reason is that I received a device that doesn't work, so I had to return it at my own expense, which doesn't make sense to me. I returned it to the point where I picked it up and haven't heard from it for a week now. I would have liked to receive a working device or my money back as soon as possible. Thank you very much.
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Response from AIR AND ME
Hello, Concerning your request, we sent you the procedure to follow by e-mail, which consisted in sending us the product at our address 18 -22 rue d'arras 92000 Nanterre, France at your expense because for the return the product is at our expense. However, despite the information provided by my colleague, you have sent the product to us via a relay point. The product will be returned to you and we kindly ask you to send it back to us at the above-mentioned address so that we can deal with your request. Thank you for your understanding Cordially
A
Rating: 5 out of 5
Fast delivery, products conform and correctly packaged: no worries!!!!
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