Customer reviews of AIR AND ME

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 2, 4 and 5 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2021
Very satisfied with the speed of delivery. The site is easy to navigate. Too bad there are no customer reviews for each item.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
On time, in very good condition
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Very clear and complete site, I found a lot of information on subjects I didn't know much about, especially hygrometry!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2021
Product easy to find on the site to order. Only downside: we couldn't find the fasteners to fix the filters, so we had to remove those from the old one, taking care not to break them, then clean them in vinegar (limescale). We managed to do it once, but I doubt we'll be able to do it again without breaking any. You should sell these fasteners on your site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/01/2021
Ordered from Nature et Découvertes. The product was sent very quickly, the packaging was of very good quality and the order arrived quickly with colissimo tracking. Nothing to complain about, very good service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
Fast and efficient, I recommend, thanks to your teams during this pandemic. Sincerely
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/01/2021
RAS, compliant product, on-time delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/01/2021
Serious seller to be recommended.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 22/01/2021
Before I placed my order, the site did not respond to specific questions asked 2 times and contrary to promises of a quick response.
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Response from AIR AND ME
Dear customer, We are surprised by your review, we have no record of your questions, which we would be delighted to answer, customer satisfaction being our priority. You can reach us via the contact form on our website or by phone on 0972 232 232 (not surcharged) from 9:00 to 18:00. Best regards, Customer Service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Good, practical and you can make a phone call.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
I have not received my invoice thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Order delivered quickly. Luckily the items were well protected as the parcel was in terrible condition.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
Fast service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
The site is clear, pleasant and intuitive and Séverine was very professional and efficient in investigating my delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
Fast shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2021
Very good, responsive telephone contact. I recommend it!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2021
Suitable for maintaining a room already heated to 18° Aesthetic and quiet
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/01/2021
Despite delivery problems, the service and responsiveness of the teams were exemplary.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/01/2021
Super product, compliant and quickly received
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
Order arrived very quickly and in good condition.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Perfect and fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/01/2021
Very good parcel received by carrier 3 days after order as expected.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Fast
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2021
Nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/01/2021
Fast and efficient.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
I was hesitant at the beginning as this is my first purchase, but the parcel was received very quickly, and very well cared for! I recommend it :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
Fast delivery and compliant products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Item as described delivered promptly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2021
Very well formulated
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2021
Fully satisfied with all stages of the order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/01/2021
Fast delivery in very good condition
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
The site is well organized and full of choice
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Very fast! Good advice.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
very good product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Perfect experience.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/12/2020
fast services
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
The 'airandme' website is top quality, the delivery fast and impeccable, and the founder's note slipped into the box is most welcome.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Very good
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