Customer reviews of AIR AND ME

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 2, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Highly effective
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
In all honesty, I've rarely had the opportunity to be in contact with such competent and pleasant customer service! In view of the current situation, my parcel was returned to them, and they promptly resent the order to me via DHL at their expense within 48 hours, and with each exchange they were pleasant, responsive and qualitative! Well done and thank you!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/04/2020
I didn't receive my order, it was supposed to be express, I ordered on April 3rd and apparently it won't be before April 15th.
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Response from AIR AND ME
Hello, Thank you for your message. We apologize for the delay caused by the health crisis. Your order dated 03/04/2020 has been prepared by our logistics team and sent to the DHL carrier. We are doing our utmost to ensure that your order is delivered within the timeframe imposed by the carrier. Please do not hesitate to contact us should you require any further information. The AIR AND ME team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
easy to use
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
This was my first order on this site. These are Stadler Form products that I have usually ordered directly from Stadler Form for the past 3 years. The products were not available on the latter site. As I received a promotional e-mail from Air&me, I visited their site and saw that these products were available. So I created an Air&me account and placed my order. I have nothing to say about this site except that it's exactly what I expected.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
First order at Airandme. A very slight delay in the shipment of my order of April 2, received on April 8 but in this period of confinement, nothing too bad. Responsive and attentive after-sales service. I recommend this very professional site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
In view of the coronavirus situation, reception was completed within a respectable timeframe.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/03/2020
excellent site, reliable and responsive customer service :-)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/03/2020
Quality products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/03/2020
PERFECT
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/03/2020
impeccable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/03/2020
Accessories available; fast shipping and delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Fast delivery and good materials
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
received very quickly. All ok. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
good advice, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
Ideal for large rooms
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
impeccable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2020
No problem with delivery and very happy with the product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/12/2019
simple and clear
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
careful packaging fast delivery everything was careful.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 17/12/2019
4 days to place an order....
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Pdts available and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
Good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
parcel received on time and well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Refined product selection. Fast, efficient shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
Super-fast delivery and high-performance device. Highly recommended.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/11/2019
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2019
Very good product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2019
I answered very well.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2019
Clear, simple and practical.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Delivery on time, well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
High-quality products, very well detailed in terms of functionality, often with instructions to download.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
Very fast and correct delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/11/2019
very good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2019
A received device does not work
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/11/2019
VERY GOOD
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 22/10/2019
I am very satisfied with the navigation on your site, the placing of the order and the delivery. I am however very dissatisfied with your customer service (see my following comment).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/10/2019
Fast delivery. Well packaged, conforms to order. I recommend without hesitation.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/10/2019
lack of relay points in town center mairie
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