Customer reviews of AIR AND ME

9,3 /10

Based on 2 112 published reviews

5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 3, 4 and 5 stars

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Acheteur vérifié

Published on 18/12/2018 à 16h44 following a purchase from 26/11/2018

serious site, shipment a bit spoiled by Mondial Relay (parcel received very late) but not attributable to Air & Me

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Acheteur vérifié

Published on 16/12/2018 à 20h32 following a purchase from 09/12/2018

very clear site, easy to find what you're looking for

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Acheteur vérifié

Published on 09/12/2018 à 16h20 following a purchase from 02/12/2018

Perfect

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Acheteur vérifié

Published on 07/12/2018 à 12h52 following a purchase from 25/11/2018

well

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Acheteur vérifié

Published on 07/12/2018 à 11h24 following a purchase from 30/11/2018

Good price and quality items, but insufficient packaging for this shipment.

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Acheteur vérifié

Published on 06/12/2018 à 09h00 following a purchase from 23/11/2018

Customer relations :, very friendly, professional and efficient

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Acheteur vérifié

Published on 05/12/2018 à 07h55 following a purchase from 24/11/2018

Fine

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Acheteur vérifié

Published on 03/12/2018 à 18h36 following a purchase from 23/11/2018

CLEAR/

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Acheteur vérifié

Published on 02/12/2018 à 15h45 following a purchase from 24/11/2018

very well

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Acheteur vérifié

Published on 29/11/2018 à 23h48 following a purchase from 22/11/2018

Very responsive and precise customer service. Thank you very much.

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Acheteur vérifié

Published on 27/11/2018 à 13h07 following a purchase from 20/11/2018

Top!

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Acheteur vérifié

Published on 22/11/2018 à 14h43 following a purchase from 12/11/2018

This is my 4th purchase from Air Naturel and I'm always satisfied with the service and delivery. The plus point: the site is extremely clear and well designed. The selection advice is also very good. Just a small delay in shipping for which I took one star off but after my call they were very responsive and the problem was solved. Great experience.

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Acheteur vérifié

Published on 19/11/2018 à 08h44 following a purchase from 01/11/2018

Perfect. Impeccable delivery tracking. Very competitive prices.

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Acheteur vérifié

Published on 14/11/2018 à 20h24 following a purchase from 28/10/2018

I find it annoying that the order is cashed and that there is no verification that the order has been sent. I had to call three times for my order to be sent, even though it had already been cashed for over a week. It's likely that there was a computer problem, but it would still be normal for there to be a check made between collections and orders sent, especially when the general terms and conditions of sale state that collection is made when the order is dispatched.

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Acheteur vérifié

Published on 08/11/2018 à 12h44 following a purchase from 31/10/2018

I've just started it up and my humidity level is slowly rising.

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Acheteur vérifié

Published on 08/11/2018 à 12h09 following a purchase from 29/10/2018

No comment

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Acheteur vérifié

Published on 31/10/2018 à 17h57 following a purchase from 24/10/2018

Perfect service

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Acheteur vérifié

Published on 29/10/2018 à 13h31 following a purchase from 23/10/2018

Fast, quality service

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Acheteur vérifié

Published on 23/10/2018 à 15h59 following a purchase from 17/10/2018

To be recommended

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Acheteur vérifié

Published on 17/10/2018 à 06h57 following a purchase from 02/10/2018

Never disappointed with the children's humidifiers.... a real plus. Orders always received promptly.

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Acheteur vérifié

Published on 23/09/2018 à 12h44 following a purchase from 14/09/2018

Ras deadline met impeccable.

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Acheteur vérifié

Published on 20/09/2018 à 12h49 following a purchase from 13/09/2018

Very good

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Acheteur vérifié

Published on 17/09/2018 à 13h36 following a purchase from 10/09/2018

ras top

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Acheteur vérifié

Published on 06/09/2018 à 13h08 following a purchase from 27/08/2018

well

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Acheteur vérifié

Published on 02/09/2018 à 20h51 following a purchase from 27/08/2018

Fast, product meets my expectations.

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Acheteur vérifié

Published on 31/08/2018 à 16h06 following a purchase from 21/08/2018

Because of La Poste, my parcel never arrived. Air Naturel can only take note of the delivery setbacks.

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Acheteur vérifié

Published on 29/08/2018 à 19h01 following a purchase from 22/08/2018

Clear.

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Acheteur vérifié

Published on 27/08/2018 à 12h36 following a purchase from 21/08/2018

Very good transaction

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Acheteur vérifié

Published on 27/08/2018 à 12h32 following a purchase from 21/08/2018

Punctual, impeccable delivery.

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Acheteur vérifié

Published on 19/08/2018 à 17h15 following a purchase from 10/08/2018

site I recommend 100%

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Acheteur vérifié

Published on 15/08/2018 à 19h03 following a purchase from 08/08/2018

WELL

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Acheteur vérifié

Published on 15/08/2018 à 18h07 following a purchase from 08/08/2018

satisfied order

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Acheteur vérifié

Published on 13/08/2018 à 09h40 following a purchase from 05/08/2018

ON-TIME DELIVERY

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Acheteur vérifié

Published on 07/08/2018 à 13h35 following a purchase from 31/07/2018

My order arrived faster than the website expected. Impeccable packaging. Thank you Air Naturel!

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Acheteur vérifié

Published on 06/08/2018 à 16h11 following a purchase from 07/05/2018

The store hours were not displayed correctly but it worked fine in the end.

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Acheteur vérifié

Published on 06/08/2018 à 15h24 following a purchase from 29/07/2018

Very good, serious service, fast delivery (within 48 hours), I recommend it.

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Acheteur vérifié

Published on 06/08/2018 à 12h40 following a purchase from 14/07/2018

Complete appliance. Good workmanship. Some problems with delivery, but this was sorted out by Sales. The plus im indicates room temperature and is very quiet.

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Acheteur vérifié

Published on 05/08/2018 à 22h33 following a purchase from 29/07/2018

Received on time and as described. I only regret that the product does not display the percentage of humidity it finds in the room.

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Acheteur vérifié

Published on 02/08/2018 à 23h35 following a purchase from 26/07/2018

Fast service. Delivery times respected

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Acheteur vérifié

Published on 02/08/2018 à 12h45 following a purchase from 26/07/2018

Clear and rapid

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