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A
Rating: 4 out of 5
So far, no problems with my order. Not enough experience to judge objectively!
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Customer reviews of AIR AND ME
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
Summary of reviews
Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.
4 star reviews
Reset filtersA
Rating: 4 out of 5
the site is well designed and easy to navigate
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A
Rating: 4 out of 5
EO diffusion satisfactory, easy to use, but not very aesthetic, too plastic.
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A
Rating: 4 out of 5
I asked a question, answer the next day (product made in China). Delivery time by Chronopost correct. On the other hand, the price of the product increased significantly in one day, and this on all the selling sites. In fact, there's no such thing as competition!
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
apart from the long out-of-stock condition
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A
Rating: 4 out of 5
I'm having trouble getting my invoice, although the delivery was impeccable.
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A
Rating: 4 out of 5
Fast and accurate delivery by Colissimo with signature
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A
Rating: 4 out of 5
Bright and airy
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A
Rating: 4 out of 5
Fast delivery and impeccable packaging.
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A
Rating: 4 out of 5
I'm not giving it 5 stars because the box arrived with bubble wrap around it. So you could see through what it was (which in itself isn't a problem), and I don't see the point of the bubble wrap around the cardboard box containing the product, which is well padded with polystyrene.
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A
Rating: 4 out of 5
Well-announced and well-arrived delivery
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A
Rating: 4 out of 5
Perfect. Product absolutely as described.
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A
Rating: 4 out of 5
Site clear easy to use ordered on Monday package received Wednesday very good responsiveness Satisfied with the product installed in the cellar with high humidity
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A
Rating: 4 out of 5
Pleasantly clear site
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A
Rating: 4 out of 5
Satisfactory product. Problem with ambiguous instruction manual and electrical safety reported by telephone.
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A
Rating: 4 out of 5
Very satisfied with the speed of delivery. The site is easy to navigate. Too bad there are no customer reviews for each item.
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A
Rating: 4 out of 5
Product easy to find on the site to order. Only downside: we couldn't find the fasteners to fix the filters, so we had to remove those from the old one, taking care not to break them, then clean them in vinegar (limescale). We managed to do it once, but I doubt we'll be able to do it again without breaking any. You should sell these fasteners on your site.
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A
Rating: 4 out of 5
Suitable for maintaining a room already heated to 18° Aesthetic and quiet
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A
Rating: 4 out of 5
Nothing to say
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A
Rating: 4 out of 5
fast services
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A
Rating: 4 out of 5
Well on time
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A
Rating: 4 out of 5
Good value for money.
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A
Rating: 4 out of 5
Difficulty finding consumables. I had to place a second order, losing the benefits of the promotion.
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A
Rating: 4 out of 5
Fast delivery, just one small problem: I couldn't find all the consumables.
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A
Rating: 4 out of 5
Product delivered promptly. Missing drainpipe mentioned in description not included in box. Wrong description a priori as mentioned absent on manufacturer's website and manufacturer's explanatory note of reason for its absence in the box.
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A
Rating: 4 out of 5
Product meets my expectations.
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A
Rating: 4 out of 5
No worries
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A
Rating: 4 out of 5
very good site. Easy to use. Only the " track & trace de GLS " did not work because the code was not completed when I confirmed my order. Not bad but annoying.
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A
Rating: 4 out of 5
reactif et leurs article sont de qualité
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A
Rating: 4 out of 5
Product delivered by parcel relay on time and as expected. 2nd order on the site with no worries.
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A
Rating: 4 out of 5
- Site navigation could be improved - Products are of good quality and delivery is fast - Customer service responds to e-mails within a day.
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A
Rating: 4 out of 5
Fairly easy to use
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A
Rating: 4 out of 5
order conformed and arrived quickly
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A
Rating: 4 out of 5
It's a good site, but stock-outs are long. We need more stock and French manufacturers.
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A
Rating: 4 out of 5
My search was easy, delivery fast, device and start-up simple.
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A
Rating: 4 out of 5
Packaging battered and damaged but contents intact.
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A
Rating: 4 out of 5
Fast and efficient delivery.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
A received device does not work
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