Customer reviews of AIR AND ME

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

4 star reviews

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/10/2019
lack of relay points in town center mairie
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2019
I was delivered on time. However, the silver cube model I received was not the one I wanted. But I'd be happy with it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/10/2019
a slight difficulty in finding the right filter reference; but once on the right page, no problem ordering
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/10/2019
The only downside is delivery: on the site, the delivery options indicated are colissimo and Mondial Relay with Monday dispatch for weekend orders (see FAQ). At the time of ordering, the delivery method proposed was Geodis and not colissimo. The order was dispatched on Tuesday and I was unable to track the parcel, the link on the website sent me to the post office website. Geodis delivered the next day without any warning message (delivery to a company). Otherwise RAS.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
Simple, pleasant site, easy to order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/09/2019
Strong packaging and very well protected fragile products. I would have given a 5* if the delivery times announced on the site had been respected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2019
the site lacks clarity but Merlyne is very responsive so thank you to her.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/09/2019
2 Product(s) compliant, delivery on time! We'll see about reliability. Have a nice day, M P
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/09/2019
despite a 2-day delay in delivery to the relay
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2019
The product information is clear. For electrical appliances I missed the energy classification A B ...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2019
RAS, no particular opinion
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/06/2019
4 stars . The site is clear
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/06/2019
This is my first order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/03/2019
RAS if it is not a lack of information as for the follow-up of order (date of forwarding followed...) on the other hand I was well warned of the availability of the parcel in point relay.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/02/2019
It is absolutely essential that you read the device manuals, so that important information such as water hardness (Eva humidifier) is clearly displayed on your website.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2019
well no problem
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2019
claire
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2019
fast delivery . well packed material
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2019
no problem
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2019
Good...the only downside was that my name was not mentioned as the recipient at the relay point.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2019
Easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/01/2019
Very good!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2018
correct but delivery problematic (delivered in the name of the relay point which caused problems at the time of collection).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2018
serious site, shipment a bit spoiled by Mondial Relay (parcel received very late) but not attributable to Air & Me
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2018
This is my 4th purchase from Air Naturel and I'm always satisfied with the service and delivery. The plus point: the site is extremely clear and well designed. The selection advice is also very good. Just a small delay in shipping for which I took one star off but after my call they were very responsive and the problem was solved. Great experience.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2018
No comment
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/08/2018
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/08/2018
WELL
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/08/2018
ON-TIME DELIVERY
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/07/2018
Complete appliance. Good workmanship. Some problems with delivery, but this was sorted out by Sales. The plus im indicates room temperature and is very quiet.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2018
Clear and rapid
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/07/2018
correct ordering procedure
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/07/2018
As good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/07/2018
Nothing to complain about.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/06/2018
Lots of choice, clear information, good customer contact
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/06/2018
nothing to say corresponds to the order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/05/2018
Purchase ok However, no warning about the availability of my parcel. The Sav confirmed quickly after my email. I will try again.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/06/2018
Meaco 25L at a great price!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2018
correct deadline
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/04/2018
well
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