Customer reviews of AIR AND ME

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

4 star reviews

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/02/2015
Good product, . Fast delivery, very quiet but LEDs too bright; instructions a little brief. No difficulty in starting up. The lower humidity level has not yet been reached 10 days after commissioning, but my room must be hungry for water. The instructions are too brief on descaling: what about the filters?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/02/2015
good site, very fast delivery by chronopost with competitive rates. . site more than recommendable, efficient, but be careful to choose your products according to your objectives...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2015
steam humidifier . this device is just what I need: the only small fault is that the tank is a bit small (3l) because the device stops while there's still water inside.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/02/2015
satisfied . good feedback from service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2015
Very good site. Product conforms, delivered on time. I just find the product (filter cartridges for OSKAR) too expensive.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2015
Very good. Apart from being unavailable for a little while, everything went very smoothly. Quick and clear information, deadlines met.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2015
RAS top product._x000D_Use for cigar club in restaurant only.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2015
Arrival . Package arrived on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2015
Correct. Everything is fine, delivery, installation, only the fixing pins are not up to scratch.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2015
Very satisfied . Good product: very attractive design, blends well into any room and adds a decorative touch. Simple and functional, good autonomy. Warm steam is pleasant in winter. Fast, well-tracked shipment, only downside: delivered to a different relay point from the one requested (but this is a problem with the relay point in question, not the website).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2015
Everything went well. The parcel was delivered on time and the products correspond to the description on the website.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2015
Satisfied. I have placed several orders (humidifier and dehumidifier) and continue to order consumables for one of these two devices. Reasonable prices, delivery times respected, nothing to say. I've subscribed to the newsletter and find it interesting: not overrun with advertising, rather discreet and objective in promoting Air Naturel products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2014
correct . Corresponds well to my expectations of an internet service. Without false note and responsible. Thank you very much.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2014
client franc parler . Nothing to say service completely correct coming from my part it is to note between 15 and 18 never above one that allows to maintain the satisfaction of your customers thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2014
very good -but expensive .....but good .... . nice design........
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2014
Excellent transaction, I recommend . I ordered a hot steam humidifier and a room air ionizer. Good products, well made and I hope reliable.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2014
very good . good product . fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2014
air naturel attention a indice h ou d . i discovered air naturel hygro by consulting information about humidity on the net. I ordered a hygro at the price of 19 e a bargain but with the reception I note while making my tests that there is an index H or D well for what I wanted to make, I did not have the good one, I recommended a second one at the price of 40 e with index D I THINK THAT IN THE ADVERTISEMENTS, THE DIFFERENCE IS NOT MARQUANTE.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/10/2014
fast delivery after order . I am completely satisfied with the service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/10/2014
Good . Good evening While browsing your site, I noticed that the arcopa humidifier was no longer available. However, to buy it, you really have to want it, I think that the story of the password ect, for a little that you have to start again, then there is the fair because after when you give your email it tells you that you are a person who already has an email so it asks you the password again, but if it did not work at the depar there we get angry. Take the buyer's address, contact details, and basta..... the password system is badly designed Cordialement mr faraut
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2014
Meets my expectations: simple, efficient and quiet. Satisfied with both the delivery time and the products. Perhaps a little expensive, but not sure if the product will last long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/10/2014
information, service, delivery and quality with nothing to complain about. The site is clear and precise. It's easy to compare models.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/10/2014
I bought the Blueair 270E in the hope of eliminating the cigarette odours coming from the neighbouring apartments. _x000D__x000D_The air purifier is really very effective, as I haven't smelled any cold tobacco in my home for the 6 days I've been "testing" the device._x000D__x000D_ What's more, the 270E is very quiet at first speed and doesn't disturb me at all when I'm asleep. Higher speeds may be more audible, but they don't last more than 10 minutes. They are triggered only when a dust-generating event occurs (e.g., stirring a comforter causes dust to fly), or if an odor is detected (e.g., cigarettes, cooking).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2014
Very efficient dehumidifier. I am completely satisfied with this appliance. The only drawback is that the tank is not transparent.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/09/2014
Very good . Very quickly received, very well packaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/08/2014
order well received service correct . your service towards the customer is serious the follow-up is very correct
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2014
Small delivery problem handled perfectly. I hope to keep it for a long time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/07/2014
Perfect except for the delivery. Quality material but delivery always damaged to the point of tearing the carton. Stadler Form puts a sales box in its own shipping box. Only just saved. Collissimo, the worst delivery service, always damaged. Air Naturel, fast processing, normal collection, quality material. Information requested by telephone actually handled professionally, composition of materials real identification of metals etc.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/06/2014
Satisfied. Fast delivery and easy to use and read. I am satisfied with the product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2014
Trustworthy. Good advice when choosing a humidifier. Correct delivery and after-sales service. Can only say good things about them.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/04/2014
After 15 days of use, first impressions are confirmed: the air is healthier and no longer smells. What's more, the unit seems very solid and well made. However, the operating LED is too powerful (in a very dark room), and has since been painted black. A 4th speed for a night mode would be desirable, for an ultra-silent mode that's even quieter, even if less efficient.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/03/2014
Hello,_x000D__x000D_Product in place and fully satisfactory for our cigar smoking customers. Non-smokers also applaud. Two cigar smokers have already ordered the product for their private homes! _x000D_Seul souci avec la documentation pour les douanes: 2 colis facturés pour le mème total donc les douanes ont prélevé deux fois les droits et la tva....Seul bémol.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/03/2014
good material . good quality material out of the ordinary of what can be found in conventional trade
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/03/2014
a serious and fast site. The prices are reasonable.the shipping is fast.the packaging of the products leaves something to be desired.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/02/2014
I received what I ordered on time . What more can I say?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/02/2014
After 3 weeks of use, I'm completely satisfied with the unit for a small professional room where I use acrylic. The air is well renewed and no odors remain.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/02/2014
After a week of daily use, we're very satisfied with the product, which fulfills its mission of purifying the air in our apartment._x000D__x000D_Good points: product quality, results obtained._x000D_Less points: product may be a little foggy at speeds 2 and 3, price a little high.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2014
fully satisfied. choice - easy ordering - payment - fast handling. just one drawback: the delay in accessing the order tracking system.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2014
Very serious site, to be recommended. Very good after-sales service, very commercial, quick and serious handling of requests.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2014
Still nothing received - Well solved by Airnaturel.com . I ordered a 300 EUR device from air naturel. The purchase went well with no problems. As I live in Belgium, my only option for free delivery was Mondial Relay. I placed my order on January 21, 2014, and today, February 5, I still haven't received anything. The Mondial Relay website does confirm that they received the package on January 24, but since the message on February 1 "Parcel read at wrong relay" I have no more info... Mondial relay is a real nightmare!!! Avoid this carrier! If you search the internet, you'll see that I'm not the only one having problems with these people. Edit 25/02/2014: The problem has been well resolved by the folks at airnaturel.com. After mondial failed to deliver the package for almost a whole month, Airnaturel sent me a new package by Colissimo on 19/02. It arrived the next day. Thank you, airnaturel! As for Mondial Relay: don't trust them. After more than a month, the package is still undelivered.
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