English 
J
Rating: 5 out of 5
+++ Fast delivery
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Customer reviews of Air et Aventure
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 268 published reviews
Summary of reviews
Air et Aventure consistently delivers swift delivery and reliable shipping, with many orders arriving on time or even early and packaging described as well done. Customers highlight professional, attentive service, clear advice on sizes, and helpful responsiveness that supports smooth orders and suitable recommendations. The store demonstrates strong product reliability and recognized brands, with several reviews praising the accuracy of descriptions, the availability of accessories, and continued trust from returning customers. Overall, the experience is described as fast, efficient, and customer-focused, with positive mentions of advice, packaging, and dependable delivery.
Reviews 1, 2, 3 and 5 stars
Reset filtersO
Rating: 5 out of 5
Got the shipment to Portugal in time
J
Rating: 5 out of 5
Top Service! Thank you!...
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A
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Very responsive and understanding
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J
Rating: 5 out of 5
good contact on the phone before the order, fast delivery and attentive interlocutor.
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S
Rating: 5 out of 5
Very fast shipping
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O
Rating: 5 out of 5
Meets expectations
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S
Rating: 5 out of 5
Very easy to order and the item is as described. Order arrived very quickly. Great!
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P
Rating: 5 out of 5
Fast shipping and well protected!!!
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V
Rating: 5 out of 5
Prompt and flawless
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A
Rating: 5 out of 5
Top
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D
Rating: 5 out of 5
Fast, efficient service. I recommend.
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L
Rating: 5 out of 5
Arrived quickly and exactly as ordered.
J
Rating: 5 out of 5
It was good but little bit tight.
Y
Rating: 5 out of 5
Very good. Meets expectations
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P
Rating: 5 out of 5
Fast and careful shipping
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I
Rating: 5 out of 5
Everything as ordered. Good job.
M
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Very good advice
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A
Rating: 5 out of 5
Great selection of paragliding products, good prices, fast shipping and excellent customer service.
T
Rating: 2 out of 5
Very long delivery time and then the delivery is not even complete. Ordered once - and never again.
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Response from Air et Aventure
Hello Thomas, we are a bit surprised by your feedback. You only ordered one product, which we also sent to you, and you never complained to our customer service that the order was incomplete. Could you please explain to us why you consider the order to be incomplete?
Best regards, Your Air et Aventure Team
Best regards, Your Air et Aventure Team
G
Rating: 5 out of 5
I bought numbers for the registration of a paramotor wing, product that seems to be of good quality. Perfect packaging and delivery. Very easy purchase.
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J
Rating: 5 out of 5
Purchase of the sys'nav xl, I am super happy with the product, and even more happy with Air and Adventure who quickly send the items!! I live in Belgium, I order on Tuesday, by Friday the package is already there, a big thank you to you
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A
Rating: 2 out of 5
The map arrived with small white dots; either it was poorly printed or poorly prepared for transport.
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Response from Air et Aventure
Hello Alexandre,
We are truly sorry to hear about your disappointment. At first glance, it seems that there is an issue that occurred during the printing of the map, as it would be surprising if it got stained during transport.
Could you please send us some photos so that we can precisely identify the origin of the problem and, if necessary, proceed with an exchange?
Thank you in advance for your help and understanding.
Best regards,
The Air and Adventure team
We are truly sorry to hear about your disappointment. At first glance, it seems that there is an issue that occurred during the printing of the map, as it would be surprising if it got stained during transport.
Could you please send us some photos so that we can precisely identify the origin of the problem and, if necessary, proceed with an exchange?
Thank you in advance for your help and understanding.
Best regards,
The Air and Adventure team
P
Rating: 5 out of 5
Happy to have found what I needed in your establishment, plus, having made a mistake in size, you accepted to proceed with an exchange, and everything went wonderfully well.
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C
Rating: 5 out of 5
I am very satisfied with the Air and Adventure site. I recommend
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N
Rating: 5 out of 5
Fast shipping and product as described
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E
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
efficient
A
Rating: 5 out of 5
All good 👍
G
Rating: 1 out of 5
4 weeks delivery time sorry that's too long
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Response from Air et Aventure
Good day,
thank you for your feedback.
We would like to clarify that your order was a made-to-order item. You were informed at every step about the status of your order, and we have repeatedly offered you the option of a full refund, which you chose not to take.
Unfortunately, the sales representative responsible for your order suffered a serious health accident, which led to an unintended delay in processing. Despite this extraordinary situation, we have always communicated transparently with you and done everything possible to complete your order as quickly as possible.
We regret that you rated this situation with one star, even though we worked openly, honestly, and with full commitment to process it.
We sincerely apologize for the delay and hope that you are satisfied with the product despite everything.
Best regards,
The Air et Aventure Team
thank you for your feedback.
We would like to clarify that your order was a made-to-order item. You were informed at every step about the status of your order, and we have repeatedly offered you the option of a full refund, which you chose not to take.
Unfortunately, the sales representative responsible for your order suffered a serious health accident, which led to an unintended delay in processing. Despite this extraordinary situation, we have always communicated transparently with you and done everything possible to complete your order as quickly as possible.
We regret that you rated this situation with one star, even though we worked openly, honestly, and with full commitment to process it.
We sincerely apologize for the delay and hope that you are satisfied with the product despite everything.
Best regards,
The Air et Aventure Team
J
Rating: 5 out of 5
Great personalised service!
J
Rating: 5 out of 5
Delivered quickly to the pickup point
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L
Rating: 5 out of 5
Product as described.
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D
Rating: 5 out of 5
Totally satisfied with my orders
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V
Rating: 5 out of 5
Top-notch!
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E
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
Fast delivery and good pricing
M
Rating: 5 out of 5
Perfect, quick, top-notch
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