AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.
I have sent an email to complain because I received the pack with a hose not adapted to the practice of laérographe I hope that your customer service will do the necessary thank you.
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Dominique A.
Rating: 3 out of 5
following a purchase from 23/04/2020
good service except delivery review your delivery partner
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JEAN C.
Rating: 4 out of 5
following a purchase from 23/04/2020
For this first purchase follows convinced waiting for next time.
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Herve S.
Rating: 4 out of 5
following a purchase from 23/04/2020
5 out of 5 if I hadn't had problems with delays and a damaged item.
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Rémi H.
Rating: 3 out of 5
following a purchase from 22/04/2020
Waiting to hear back from 18042020, currently without reply.
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Bruno B.
Rating: 3 out of 5
following a purchase from 19/04/2020
I hope my questions will be answered?
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DESORMIERE D.
Rating: 4 out of 5
following a purchase from 15/04/2020
Fair price good products
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Franck B.
Rating: 1 out of 5
following a purchase from 09/04/2020
Attention, some elements are missing on delivery, a credit note was to be established, but no credit note (I would prefer to be delivered or reimbursed). No answer to the message left on your site.
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Yoann G.
Rating: 4 out of 5
following a purchase from 08/04/2020
Glad to have received my books but disappointed that they were damaged and that I had to pay almost 10 euros for a cutter for nothing.
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jean-philippe S.
Rating: 2 out of 5
following a purchase from 07/04/2020
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Sylvain D.
Rating: 4 out of 5
following a purchase from 05/04/2020
Hello, very serious store, fast shipping and attractive prices. I think it's a pity that there aren't more descriptions of your products. I'm looking for solvent-free spray primer (for painting extruded polystyrene). I sent you an e-mail via the service form at the beginning of the week on this subject (with no reply).
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Theodore S.
Rating: 4 out of 5
following a purchase from 03/04/2020
On a whim, I decided to buy this set. After years of painting my models with brushes. I did some research on the internet, looking at tutorials and reviews. I came across your site, which offered very fair prices, with a promotional code to boot. So I decided to order this airbrush pack. The follow-up went well, as did the reception. And after a few days of use, I'm delighted with my purchase! The shipment of these products was fast, despite the health crisis. However, the packaging was poorly done and the product boxes were damaged on the inside. The thick brown tape you used damaged the product packaging.... That's a bit of a stuffy way to pack!
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OLIVIER L.
Rating: 1 out of 5
following a purchase from 13/12/2019
Parts ordered with next day delivery. 1 week delay. What's more, the package contained the wrong can of paint. Following several messages no gesture or response from them. Site not recommended
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Nicolas M.
Rating: 4 out of 5
following a purchase from 19/11/2019
Not everything is mentioned in your descriptions, such as a missing part in an aero-compressor combo, and the box for my aero arrived cracked. However, the parcel was well packed and the delivery times are very good.
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Christian B.
Rating: 1 out of 5
following a purchase from 18/11/2019
no worries about the product itself...! order placed on 08 november and to date no delivery....!!!!!!thinking about the rest of my orders
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yannick L.
Rating: 4 out of 5
following a purchase from 17/11/2019
Very complete catalog, And fast and careful shipping.1 star for delivery by Cubyn which adds 24 hours to the delivery time and does not correspond to the carrier advertised on the site.
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michel D.
Rating: 4 out of 5
following a purchase from 14/11/2019
incomplete order too bad for 1 order
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Gael P.
Rating: 4 out of 5
following a purchase from 08/11/2019
Fast order processing, but a little slow to ship. Otherwise RAS
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Sandrine M.
Rating: 2 out of 5
following a purchase from 06/11/2019
Brushes taped in bubble wrap. Result: 2 brushes are ruined, and customer service is slow to respond...I'm disappointed, I've never had any problems with Aérographe discount.
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Mattéo B.
Rating: 1 out of 5
following a purchase from 05/11/2019
Delivery which took more than two weeks whereas I am 40km away from the store. I ordered the same product in England at the same time, I received it in two days.
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Harold T.
Rating: 4 out of 5
following a purchase from 05/11/2019
Order received on time. Too bad there's no free 24H Chronopost like some sites.
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Nicolas W.
Rating: 4 out of 5
following a purchase from 30/10/2019
Not a big fan of Cubyn's new logistics service, given that the order was placed on a Tuesday evening and received the following Monday. Some other stores like Alltricks (in the bike world) use a much faster service at the same price, with delivery guaranteed within 24 hours. This type of service would be a big plus for you.
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anne B.
Rating: 4 out of 5
following a purchase from 21/10/2019
perfect
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NICOLAS B.
Rating: 4 out of 5
following a purchase from 08/10/2019
Despite the concern, the fact that you may have offered a refund against return of the product makes your company a good one. Thank you very much.
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Gendras S.
Rating: 4 out of 5
following a purchase from 02/10/2019
Good
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Frederic T.
Rating: 4 out of 5
following a purchase from 28/09/2019
Very good site but it took me a long time to arrive and ship. Other sites go much faster but I recommend this site.
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Alexandre F.
Rating: 4 out of 5
following a purchase from 12/09/2019
attention au colisage peut soigner pot de peinture mis en vrac dans une poche pas sérieux j'ai passer une commande chez oups model nickel bien protégé pot de peinture mis par 6 dans une boite cartonne.faire paye le suivi SMS je trouve cela tres limitemis a part ce petit défaut votre site et claire on trouve facilement ce que lon cherche et livraison rapide
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Jacques F.
Rating: 4 out of 5
following a purchase from 09/09/2019
Too bad that the unavailability of a product ( AQUEOUS HOBBY COLOR H001 ( gloss WHITE ,), is not mentioned in the presentation and description.
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Jean-Luc G.
Rating: 2 out of 5
following a purchase from 27/08/2019
Out of 4 products ordered, 3 ok and one error. I'm waiting for a return email to know the procedure for an exchange....depuis 3 days.
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Laurent P.
Rating: 4 out of 5
following a purchase from 27/08/2019
well
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Dimitri K.
Rating: 1 out of 5
following a purchase from 19/08/2019
brilliant delivery by private parcel (the worst delivery service in the world) late parcel.whereas on the site and my invoice it says colissimoPlus one product missing frankly brilliant
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Waldy S.
Rating: 3 out of 5
following a purchase from 12/08/2019
I had discovered you for compressor oil, I was thinking of buying a 500ml can of Sincom32E but you are out of stock.
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daniel K.
Rating: 4 out of 5
following a purchase from 06/08/2019
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jean-luc G.
Rating: 4 out of 5
following a purchase from 31/07/2019
I put 4 because my order arrived incomplete obliged to call to get the rest, everything arrived in the middle of the following week but very good contact with the person on the phone. This little problem will not prevent me from placing other orders on this site.
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Guillaume L.
Rating: 3 out of 5
following a purchase from 29/07/2019
5-day delivery (ordered on Sunday, received on Friday), a far cry from the 48 hours advertised for a price equal to other sites of its kind.
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Christophe D.
Rating: 3 out of 5
following a purchase from 19/07/2019
Good store but unfortunately my last order was incomplete. I sent an email to let them know and they replied straight away that they would send me back the item they hadn't received the same day. Super reactivity... Unfortunately 10 days after .... nothing in the mailbox... so 2nd mail .... and here we go again for the wait.
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Vincent S.
Rating: 4 out of 5
following a purchase from 11/07/2019
No reply to e-mails!
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KORNEL B.
Rating: 3 out of 5
following a purchase from 11/06/2019
Reduced score due to MIG2000 bottle not being completely closed and brush set (1 brush) not conforming.
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Ludovic T.
Rating: 3 out of 5
following a purchase from 08/06/2019
6 days to receive an order.... disappointed.
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Frédéric M.
Rating: 4 out of 5
following a purchase from 21/05/2019
order processed and dispatched quickly, the packaging box was much too large, it was exploded during delivery by La Poste, which made me fear damage to the interior.
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