Customer reviews of AirbrushDiscount

Fast, reliable service

Wide range of products, contained prices, fast delivery, perfect, thank you!

Well delivered and well packaged product.

Perfect and very good advice

Perfect as usual

Package intact and on time

See my e-mail to Aérographe Discount dated December 6, 2024, the elements of which relating to the "merchant" are reproduced below "Hello, I would like to inform you of my dissatisfaction with the processing of my order for the pack consisting of the Harder Steenbeck Evolution 2024 12131/35 airbrush and the RM3500 compressor. I would like to remind you that this order was paid for in cash at the price indicated on your site. As it stands, I have the following complaints: 1- Inconsistent order tracking For more than a week, the order appears on the Aérographe Discount site as "shipped" and pending at the supplier's on the Colissimo site. 2- Packaging The packaging is presented broken at the collection point. The overall packaging is notably insufficient to contain a compressor weighing 5.5kg, and the three balls of paper inserted to wedge the boxes in place do little to change this. the low cost of delivery proposed by AD cannot be held as the cause of this incident and its imputation to the customer. AD, as a professional, has an obligation to advise in this type of transaction. Your site explicitly states that AD is organized so that this sort of thing does not happen 3- Unpacking, the airbrush The airbrush box is poorly closed, the latches not being engaged and it is therefore only held by the HS cardboard box. The airbrush was most likely opened and not properly closed before shipment. There is no (further) description of the contents of the case, which prevents the customer from checking that the kit is complete, just a box with a QRcode linking to a video on the H&S website. The compressor The compressor box bears a perforation on its back. This impact is not visible on the packing carton, which is intact in line with the compressor box The box has been opened, the opening flap having been damaged (a package can be opened without damaging the flap) One might think that the compressor was shocked before shipping, opened for a cursory check, but shipped anyway... All these elements were the subject of a complaint e-mail sent to AD on December 6, which has remained unanswered at the time of writing.

parcel received promptly, however the airbrush in the box was not properly engaged in the foams, it was wandering around inside the case (during transport...), I have no idea if it suffered from this treatment (airbrush micron takumi iwata). the cleaning kit (iwata) was unusable because one of the products had visibly leaked and corroded all the steel parts, the cleaning rods were completely soiled. I don't think I'll be ordering again in view of this mishap.

I thought I'd have a nice box to put the aero in, but I didn't! The photo is not at all representative of what I received.

Very well thank you for your advice on the phone

Fast and great product. Real advice above all, when you call they take the time to advise you and always pleasant people at the end of the phone. Even for equipment that doesn't come from them, so I've taken their brand before.

Very fast. Thank you

Products met my expectations. Delivery a little long. Aérographe Services is not to blame but the carrier. chronopost.

Perfect

Everything was perfect, just as I expected

Compliant and fast

A must-see site. Indispensable. A benchmark.

Fast and accurate delivery, nothing to say

Only 4 stars because delivery costs are a bit high.

Perfect thanks

Excellent equipment

Very good and fast

excellent site! lots of choice in terms of airbrushes, equipment, paints, accessories, etc... competitive prices, fast and careful delivery, don't change a thing!

Seems to be of good quality, but I'll have to try it out and see how it compares with my very low-end aerographs.

It was perfect! Great price Well packaged Everything was in the parcel Fast delivery

A small problem with a needle that arrived damaged due to faulty packaging. Fortunately, customer service was responsive and understanding. A new needle was sent back to me immediately. The shipment was fast and the packaging meticulous.

Top

👌👍

excellent on all levels

Very good

perfect, nothing more to say.

Fast, well packaged and a good follow-up. I recommend

Very fast delivery. Very good order tracking. Would recommend

Delivery problem, why pay for fast delivery and get it in no time?

Fast delivery, impeccable package. No complaints

Order received promptly 👍

Excellent advice over the phone!

Well received parcel with all the material ordered as expected inside.

At the top!

Perfect.