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A
Rating: 2 out of 5
The order I placed is incomplete, I can't use the material.
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Customer reviews of AirbrushDiscount
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 5 828 published reviews
Summary of reviews
AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.
Reviews 1 and 2 stars
Reset filtersC
Rating: 2 out of 5
I ordered a pouch of gaskets for a colani, but when I opened it there weren't even any gland seals, which for me was the most important thing... not cool at all!
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J
Rating: 2 out of 5
The 2 bases were damaged
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E
Rating: 1 out of 5
The photo shows a lot of marbles but I only received 10 so misleading sale shame on you!
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P
Rating: 2 out of 5
1 order, 3 shipping errors due to a stock status error (grafot T2 bucket support) but reimbursed.
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G
Rating: 2 out of 5
Following an order for a mld aerograph. The package was missing 1.8m hoses. I contacted the service department, but never received a reply.
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P
Rating: 2 out of 5
I've been told for six months that there's going to be a complete 0.15 kit for infinity and still nothing, so it's not very serious.
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P
Rating: 2 out of 5
I've been told for six months that there's going to be a complete 0.15 kit for infinity and still nothing, so it's not very serious.
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P
Rating: 2 out of 5
I've been told for six months that there's going to be a complete 0.15 kit for infinity and still nothing, so it's not very serious.
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J
Rating: 1 out of 5
Some items were missing from my order and I haven't heard from after-sales after 4 emails. On the other hand, I get a lot of spam asking for my opinion.
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R
Rating: 2 out of 5
You absolutely need another carrier...
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L
Rating: 2 out of 5
Order with error, when I contacted support they never replied.
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J
Rating: 1 out of 5
Order arrived incomplete. No response from the sav...
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A
Rating: 1 out of 5
I didn't receive the model I ordered, which was supposed to have a moisture filter.
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M
Rating: 2 out of 5
The site is very good. On the other hand, customer service is non-existent and my parcel arrived open and torn.
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J
Rating: 2 out of 5
non-conforming order 1 product out of 2 does not correspond to my request No correction made to correct this error.
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J
Rating: 2 out of 5
No Sav....
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R
Rating: 1 out of 5
Incorrect order received. Sent the wrong shade and no news following my complaint. Ordered a beautiful purple chameleon and received a white nothing to see .
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R
Rating: 1 out of 5
For the third time, I am writing to you about a problem with my Paasche Raptor. the air control is defective and it is no longer possible to stop the air flow. I consider your service to be useless.
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R
Rating: 2 out of 5
Still no free shipping, whatever the amount of the order! This is really not commercial and makes me hesitate to place orders.
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K
Rating: 1 out of 5
Narrive to contact customer service for a return of the Matt product I received instead of the flatDoes not recommend :(
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B
Rating: 2 out of 5
Order preparation error, logically rectified by a new shipment and a return slip. No excuses otherwise.
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S
Rating: 2 out of 5
Hello, UPS shipping costs 35 euros (international to Switzerland), for a piece costing 40 euros! First order ... and my last !!!!
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G
Rating: 1 out of 5
The delivery was incomplete, so I'm waiting to see how the problem will be resolved before giving an assessment.
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J
Rating: 1 out of 5
Unable to select a delivery point
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B
Rating: 2 out of 5
aerograph inutulisable.SAV défaillant .décu
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M
Rating: 1 out of 5
Variety of choices, diversity and fast order processing. No answers to questions... And I have doubts about the after-sales service... Too bad, it penalizes the favorable start-up notice...
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V
Rating: 1 out of 5
2 emails sent to solicit you and still no news from your site: it's not serious at all!
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F
Rating: 2 out of 5
I think you should change carrier collisimo , delivery systematically in retrad for my part, no information . The parcel still hasn't arrived. I tried to phone you and nobody picks up, that's why I put only 2 stars in my opinion. Sincerely
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G
Rating: 1 out of 5
postage too expensive for 6€ 3 items at 70 grams each. Tracked letter format would have been sufficient. Option not offered via the site.
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C
Rating: 1 out of 5
Gg
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A
Rating: 2 out of 5
I made an order for 200€ and it was sent by DPD. After a few days I saw that my order had been delivered, but I haven't received anything. I contacted DPD and they told me to contact the store, but I never received any answer from the store. Finally my parcel was delivered by my nice neighbor who lives a few kms away. So neighbor 55, customer service 05, 2 stars because the products are good.
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S
Rating: 2 out of 5
A little disappointed because the airbrush is not part of the set, there is only the compressor + tubes, and the photo makes it look like there is an airbrush with it.
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P
Rating: 1 out of 5
No customer feedback.
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D
Rating: 2 out of 5
Hello,Usually I am completely satisfied with my discounte airbrush orders and that's why I come back. But this order was very badly packed. This is the first time this has happened. The paints were loose in the Mr Rapid Thinner bottle and the bottle cap was broken. About 20% of the contents of the bottle was lost - on the rest of the order! I advise you to be more careful with the packaging. Otherwise I am satisfied with the order tracking and the products.SincerelyDavid Martin
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C
Rating: 2 out of 5
For delivery, the site only offers post at over 8E and Chronopost at 12E!!!! (with a promise of delivery the next day before 1pm, well... ok) Items (not very heavy and not very bulky) ordered on Friday afternoon, with delivery by chronopost, arrived at my house on Tuesday!!! i.e. 4 days later.Then it would be honest to specify that even at 12E shipping costs there is no order preparation between Friday afternoon and Monday morning and therefore no point in spending your money on chronopost...Unpleasant feeling of having been cheated.Disappointed.
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J
Rating: 2 out of 5
I don't like the general feel of the store. Pink is not the color I would choose. Discount is not the word that best characterizes the store's products. Efforts could be made to improve the quality of the photos and the general ergonomics of the site.
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M
Rating: 1 out of 5
Do not order and do not choose Chronopost 12€ postage on Fridays. Chronopost delivery does not take place on Saturdays, at the sender's discretion. This is not indicated in the General Conditions.
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J
Rating: 1 out of 5
- Order placed on May 17, 2020 with SMS tracking option at 0.50€ - Still noted as being in preparation on May 26 - I asked by e-mail for an explanation of the delay: NO reply - Order noted as delivered on May 29 -> NOTHING in my box. This is not serious. The delay might be excusable, but the total absence of information for the customer is not, given that Aérographe Discount charges for the tracking service!
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F
Rating: 1 out of 5
Attention, some elements are missing on delivery, a credit note was to be established, but no credit note (I would prefer to be delivered or reimbursed). No answer to the message left on your site.
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