Customer reviews of AirbrushDiscount

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 5 828 published reviews

Summary of reviews

AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.

Reviews 1 and 2 stars

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jean-philippe S.
Rating: 2 out of 5
following a purchase from 07/04/2020
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OLIVIER L.
Rating: 1 out of 5
following a purchase from 13/12/2019
Parts ordered with next day delivery. 1 week delay. What's more, the package contained the wrong can of paint. Following several messages no gesture or response from them. Site not recommended
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Christian B.
Rating: 1 out of 5
following a purchase from 18/11/2019
no worries about the product itself...! order placed on 08 november and to date no delivery....!!!!!!thinking about the rest of my orders
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Sandrine M.
Rating: 2 out of 5
following a purchase from 06/11/2019
Brushes taped in bubble wrap. Result: 2 brushes are ruined, and customer service is slow to respond...I'm disappointed, I've never had any problems with Aérographe discount.
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Mattéo B.
Rating: 1 out of 5
following a purchase from 05/11/2019
Delivery which took more than two weeks whereas I am 40km away from the store. I ordered the same product in England at the same time, I received it in two days.
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Jean-Luc G.
Rating: 2 out of 5
following a purchase from 27/08/2019
Out of 4 products ordered, 3 ok and one error. I'm waiting for a return email to know the procedure for an exchange....depuis 3 days.
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Dimitri K.
Rating: 1 out of 5
following a purchase from 19/08/2019
brilliant delivery by private parcel (the worst delivery service in the world) late parcel.whereas on the site and my invoice it says colissimoPlus one product missing frankly brilliant
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michel J.
Rating: 1 out of 5
following a purchase from 02/05/2019
Not in accordance with my product selection
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jarko S.
Rating: 1 out of 5
following a purchase from 01/04/2019
colis privé should change from delivery people who tell you they delivered the parcel to people who don't!
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Jean-Luc S.
Rating: 1 out of 5
following a purchase from 18/03/2019
The quality control of the packaging was not up to the standard of the alleged service.
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Laurent D.
Rating: 2 out of 5
following a purchase from 10/03/2019
Delivery error on product Mr surfacer 1000 instead Mr primer surfacer 1000, return at my expense and wait fifteen days for return good product. So don't try
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Cyril B.
Rating: 1 out of 5
following a purchase from 25/02/2019
Very very disappointed... I am a very old customer... Delayed orders, missing parts, no response to emails, and this on several orders. I am definitely blaze and will order elsewhere from now on....
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FIL B.
Rating: 2 out of 5
following a purchase from 21/02/2019
although the product was in stock, still no delivery, no email to warn that the tool is finally missing.....
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alain P.
Rating: 2 out of 5
following a purchase from 28/01/2019
Hello I can't order the quantity I want, I have to recommend more often and pay extra shippingcourtesy
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sylvie D.
Rating: 1 out of 5
following a purchase from 26/12/2018
I'm waiting for my request to be returned
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ALEXANDRE L.
Rating: 2 out of 5
following a purchase from 06/11/2018
Because of the problem with the varnish, I can't get anyone on the phone to rectify it, so I'm not going to order from you anymore. First test purchase > failure > I've changed websites for my orders.
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Vincent L.
Rating: 2 out of 5
following a purchase from 24/09/2018
I'm missing a component in the delivery, I have the gun but not the compressor, for a 400€ order it's a bit disappointing...
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Jean R.
Rating: 1 out of 5
following a purchase from 23/09/2018
Hello, I'm not happy at all, because you claim a delivery in 24 hours that I received 3 days later, I sent you an email, no response to date, while my order dates from September 09. Your products are irreproachable, of course, but your delivery service leaves a lot to be desired!
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Jeremy P.
Rating: 1 out of 5
following a purchase from 10/08/2018
I send a message not knowing which aerograph to take to make the model of tank and figurine for the game bolt actionthe so-called team advises me laerographe RM305 at the arrival of the package on the box of the aerograph of the small star note from 1 to 3 what does better the aerograph bingo figurine and model 1 starin the end, the can was so big that I had to fill it to the minimum 14 to be able to use it, so in the end, the paint was spoiled and I couldn't breathe even when tilting the laerographea banish the advice of lequipemerci you've just lost a customer and the boutiqueaeroraphe has just won one.
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Cyril B.
Rating: 2 out of 5
following a purchase from 13/06/2018
I've been a customer for a while now and I find that the service isn't what it used to be. There's no point in quoting shipping times if you don't respect them. Packaging needs to be revised and customer response sucks....
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Contini A.
Rating: 1 out of 5
following a purchase from 14/05/2018
very disappointed with the order i received. i ordered 4 pots of tamiya xf5 paint and received 3 pots of x5 paint instead. check your orders next time.
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