Customer reviews of AirbrushDiscount

9,7 /10

Based on 5 828 published reviews

5 5 359 92% 4 244 4% 3 84 1% 2 75 1% 1 66 1%

Summary of reviews

AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.

Reviews 1, 3 and 4 stars

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José

Published on 19/11/2022 à 18h25 following a purchase from 19/11/2022

Ordered 2 products and made a mistake on 1. Not a very serious storekeeper.

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Jeepé

Published on 11/11/2022 à 22h21 following a purchase from 11/11/2022

Easy navigation, but not everything is there for old aerosols...too bad.

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Anthony

Published on 05/10/2022 à 16h38 following a purchase from 05/10/2022

Very fast, however I see on Facebook that we have a discount on the 1st order but I had nothing.

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Gérard

Published on 20/09/2022 à 16h41 following a purchase from 20/09/2022

The delivery was incomplete, so I'm waiting to see how the problem will be resolved before giving an assessment.

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Richard

Published on 18/08/2022 à 20h06 following a purchase from 18/08/2022

Lots of choice and brand-name parts, but €7 shipping for the smallest nozzle is really too much. So I took more parts to make the shipping more profitable.

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kiki

Published on 23/06/2022 à 16h10 following a purchase from 23/06/2022

a small delivery error otherwise I ordered 2 times from you no criticism on delivery times and deliveries

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JPaul

Published on 14/06/2022 à 16h02 following a purchase from 14/06/2022

Unable to select a delivery point

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Giovanni

Published on 08/06/2022 à 16h39 following a purchase from 08/06/2022

Fast enough but not the right product

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Rémi

Published on 05/06/2022 à 16h40 following a purchase from 05/06/2022

Products received promptly in careful packaging, but there was a problem with the printer.

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touri

Published on 25/04/2022 à 17h30 following a purchase from 25/04/2022

Rather expensive prices with delivery for people like me but otherwise very correct

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touri

Published on 25/04/2022 à 17h27 following a purchase from 25/04/2022

Deliveries paid 10e on Friday evening for 1pm the next day and received on Tuesday, otherwise very good service.

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Mickixe

Published on 22/04/2022 à 18h08 following a purchase from 22/04/2022

Variety of choices, diversity and fast order processing. No answers to questions... And I have doubts about the after-sales service... Too bad, it penalizes the favorable start-up notice...

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J.M

Published on 22/04/2022 à 07h43 following a purchase from 22/04/2022

-Well, I have already used the services of AEROGRPHE DISCOUNT and was very satisfied.

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Veronique M.

Published on 19/03/2022 à 14h53 following a purchase from 19/03/2022

2 emails sent to solicit you and still no news from your site: it's not serious at all!

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Yannick L.

Published on 08/02/2022 à 21h41 following a purchase from 08/02/2022

Two products whose photos do not match. Two poorly sealed products, one of which spilled during transit. Products replaced without consultation. It's a bit too much not to mention and a shame, because it spoils the service, which is generally good, fast and secure.

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Nicolas L.

Published on 31/01/2022 à 21h52 following a purchase from 31/01/2022

I needed advice and to see the equipment (compressor,) so I bought elsewhere with regret, even though the store is 30 km from my home.

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laure C.

Published on 19/01/2022 à 19h39 following a purchase from 19/01/2022

shipping time not respected it's a pity otherwise well packed parcel

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michel D.

Published on 13/01/2022 à 09h19 following a purchase from 13/01/2022

always a problem with the missing orders always 1 articles I had an aero cassè but never of reponses to the mall site which would be well however.

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Edmond R.

Published on 12/01/2022 à 18h56 following a purchase from 12/01/2022

Two products ordered, only one delivered... The problem was solved after a phone call, but for a first order it leaves a bitter taste.

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Yves D.

Published on 03/01/2022 à 20h15 following a purchase from 03/01/2022

Fast, well-organized service, but this time the packaging was not as careful as it had been for my previous orders, which was a bit of a shame.

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julien B.

Published on 01/01/2022 à 22h19 following a purchase from 01/01/2022

Good site, with good rates, just a little complex to use for the uninitiated.

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Jean-Michel C.

Published on 13/12/2021 à 15h47 following a purchase from 13/12/2021

#NAME?

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Steven D.

Published on 11/12/2021 à 21h49 following a purchase from 11/12/2021

I asked for all the seals for the heel to be sent over the phone with this order, which I never received...

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Ivan T.

Published on 17/11/2021 à 22h37 following a purchase from 17/11/2021

Transport costs can be expensive for small parts. 50 centimes for SMS tracking

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BENOIT D.

Published on 17/11/2021 à 22h28 following a purchase from 17/11/2021

SHIPPING COSTS A LITTLE TOO HIGH. THEY ONLY ALLOW YOU TO TAKE 3 BOTTLES OF PAINT, FOR EXAMPLE.

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gilles B.

Published on 10/11/2021 à 11h55 following a purchase from 10/11/2021

postage too expensive for 6€ 3 items at 70 grams each. Tracked letter format would have been sufficient. Option not offered via the site.

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Christian M.

Published on 04/11/2021 à 16h43 following a purchase from 04/11/2021

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Erwan G.

Published on 05/10/2021 à 10h57 following a purchase from 05/10/2021

For my first order, I unfortunately had a labelling error on one of my products and I had to ask for an exchange. However, customer service was very responsive to my request.

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Oscar B.

Published on 04/09/2021 à 17h24 following a purchase from 04/09/2021

After registering I received an email confirming my registration. So far so good. The problem is that in this email my password was displayed in clear text. I don't see that anywhere else. I need to make a change as soon as possible. Another little problem: my order arrived without the compressor. I had to go through customer service, but it was quickly resolved.

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Christian P.

Published on 28/08/2021 à 08h52 following a purchase from 28/08/2021

Ditto

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ghislain G.

Published on 21/08/2021 à 20h40 following a purchase from 21/08/2021

correct

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paul F.

Published on 10/08/2021 à 09h47 following a purchase from 10/08/2021

CLEAR

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Eric G.

Published on 29/07/2021 à 18h26 following a purchase from 29/07/2021

Descriptions and photos could be of better quality.

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VINCENT B.

Published on 24/07/2021 à 15h14 following a purchase from 24/07/2021

Good site, orders received quickly and lots of choice

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Dominique N.

Published on 21/07/2021 à 09h53 following a purchase from 21/07/2021

Order processed quite quickly! with a nice variety of products for model making! too bad there was this problem with these brushes requested totally broken in the packaging made for transporting the package.

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Philippe D.

Published on 19/07/2021 à 08h41 following a purchase from 19/07/2021

No customer feedback.

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Sullyvann L.

Published on 16/07/2021 à 21h34 following a purchase from 16/07/2021

Products delivered quickly, fairly well protected. AD loses one star because, in my opinion, the aero+compressor pack I bought was incomplete (i.e. I bought an aero with a quick-release coupling... and an air intake hose without the fitting for that same quick connector), and the presentation was misleading. I trusted that everything would be compatible, but it wasn't. I should have been more careful.

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Vincent L.

Published on 16/07/2021 à 12h55 following a purchase from 16/07/2021

Order processed quickly and delivered very quickly. 3 days after order is very good.4 rating because I can't always find what I'm looking for.

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stéphane P.

Published on 24/05/2021 à 17h32 following a purchase from 24/05/2021

Too bad I didn't receive the answer to my question about the paasche adapter until after I had placed the order, so it cost me 2 shipping fees...

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fabrice M.

Published on 16/01/2021 à 20h34 following a purchase from 16/01/2021

Excellent company, very close to its customers, with very good advice. You can trust them. Not always easy to find certain items by reference.

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