Customer reviews of AirbrushDiscount

9,7 /10

Based on 5 828 published reviews

5 5 359 92% 4 244 4% 3 84 1% 2 75 1% 1 66 1%

Summary of reviews

AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.

Reviews 1, 3 and 4 stars

Reset filters

Stéphane V.

Published on 24/12/2020 à 22h57 following a purchase from 24/12/2020

I recommend this store, very good choice of material

Translated reviews

marc F.

Published on 07/08/2020 à 08h23 following a purchase from 07/08/2020

Do not order and do not choose Chronopost 12€ postage on Fridays. Chronopost delivery does not take place on Saturdays, at the sender's discretion. This is not indicated in the General Conditions.

Translated reviews

ludovic S.

Published on 07/06/2020 à 13h41 following a purchase from 07/06/2020

Phone contact: OKExpress delivery invoiced: failureSMS follow-up invoiced: useless

Translated reviews

terry Q.

Published on 06/06/2020 à 10h41 following a purchase from 06/06/2020

very good quality, compressor overheats quickly. Problem connecting air hose to compressor Customer service very good.SMS order tracking not up to scratch.

Translated reviews

François B.

Published on 05/06/2020 à 13h47 following a purchase from 05/06/2020

Often out of stock

Translated reviews

Patrick J.

Published on 29/05/2020 à 21h51 following a purchase from 29/05/2020

It's a pity I didn't have any prior information on how the order would be processed.

Translated reviews

Jean B.

Published on 29/05/2020 à 14h33 following a purchase from 29/05/2020

- Order placed on May 17, 2020 with SMS tracking option at 0.50€ - Still noted as being in preparation on May 26 - I asked by e-mail for an explanation of the delay: NO reply - Order noted as delivered on May 29 -> NOTHING in my box. This is not serious. The delay might be excusable, but the total absence of information for the customer is not, given that Aérographe Discount charges for the tracking service!

Translated reviews

Alexandre D.

Published on 12/05/2020 à 20h28 following a purchase from 12/05/2020

Indeed during my last order it missed a paint, I sent you an e-mail and no answer to date SAV ... a little a la ramasse dou my 3.55

Translated reviews

Yves L.

Published on 11/05/2020 à 08h24 following a purchase from 11/05/2020

I bought an RM250 airbrush, not the most expensive but very good. A small trigger problem from the first try, I was given a tip by putting oil (DIY) the problem is still there. I received a message that a valve had been sent to me, so I'm surprised at the cause of the breakdown... New, given the price, I expected a more serious exchange than DIY.

Translated reviews

Philippe C.

Published on 04/05/2020 à 15h50 following a purchase from 04/05/2020

I'm sorry, but billing for SMS order tracking is hard to swallow...

Translated reviews

Anthony D.

Published on 03/05/2020 à 20h47 following a purchase from 03/05/2020

Fast shipping, but product poorly packaged (loose paint in a plastic bag...).

Translated reviews

cedrik Y.

Published on 03/05/2020 à 11h57 following a purchase from 03/05/2020

Order shipped quickly top, but I had added a comment to this order, I think they are not read because not tracked.

Translated reviews

Didier N.

Published on 29/04/2020 à 10h36 following a purchase from 29/04/2020

Order quickly processed and shipped. Delivery also very fast. On the other hand, after-sales service not very reactive: in the event of a problem, despite 2 emails, no response to my request... And 1 aerograph at nearly €170 that may not work properly.

Translated reviews

MARTIAL G.

Published on 24/04/2020 à 12h16 following a purchase from 24/04/2020

I rate 4 because of the long delivery time. They are at your disposal in case of telephone call.

Translated reviews

patricia H.

Published on 23/04/2020 à 20h27 following a purchase from 23/04/2020

I have sent an email to complain because I received the pack with a hose not adapted to the practice of laérographe I hope that your customer service will do the necessary thank you.

Translated reviews

Dominique A.

Published on 23/04/2020 à 19h28 following a purchase from 23/04/2020

good service except delivery review your delivery partner

Translated reviews

JEAN C.

Published on 23/04/2020 à 11h35 following a purchase from 23/04/2020

For this first purchase follows convinced waiting for next time.

Translated reviews

Herve S.

Published on 23/04/2020 à 11h25 following a purchase from 23/04/2020

5 out of 5 if I hadn't had problems with delays and a damaged item.

Translated reviews

Rémi H.

Published on 22/04/2020 à 10h37 following a purchase from 22/04/2020

Waiting to hear back from 18042020, currently without reply.

Translated reviews

Bruno B.

Published on 19/04/2020 à 11h53 following a purchase from 19/04/2020

I hope my questions will be answered?

Translated reviews

DESORMIERE D.

Published on 15/04/2020 à 14h23 following a purchase from 15/04/2020

Fair price good products

Translated reviews

Franck B.

Published on 09/04/2020 à 12h11 following a purchase from 09/04/2020

Attention, some elements are missing on delivery, a credit note was to be established, but no credit note (I would prefer to be delivered or reimbursed). No answer to the message left on your site.

Translated reviews

Yoann G.

Published on 08/04/2020 à 21h48 following a purchase from 08/04/2020

Glad to have received my books but disappointed that they were damaged and that I had to pay almost 10 euros for a cutter for nothing.

Translated reviews

Sylvain D.

Published on 05/04/2020 à 10h49 following a purchase from 05/04/2020

Hello, very serious store, fast shipping and attractive prices. I think it's a pity that there aren't more descriptions of your products. I'm looking for solvent-free spray primer (for painting extruded polystyrene). I sent you an e-mail via the service form at the beginning of the week on this subject (with no reply).

Translated reviews

Theodore S.

Published on 03/04/2020 à 19h11 following a purchase from 03/04/2020

On a whim, I decided to buy this set. After years of painting my models with brushes. I did some research on the internet, looking at tutorials and reviews. I came across your site, which offered very fair prices, with a promotional code to boot. So I decided to order this airbrush pack. The follow-up went well, as did the reception. And after a few days of use, I'm delighted with my purchase! The shipment of these products was fast, despite the health crisis. However, the packaging was poorly done and the product boxes were damaged on the inside. The thick brown tape you used damaged the product packaging.... That's a bit of a stuffy way to pack!

Translated reviews

OLIVIER L.

Published on 13/12/2019 à 09h12 following a purchase from 13/12/2019

Parts ordered with next day delivery. 1 week delay. What's more, the package contained the wrong can of paint. Following several messages no gesture or response from them. Site not recommended

Translated reviews

Nicolas M.

Published on 19/11/2019 à 15h48 following a purchase from 19/11/2019

Not everything is mentioned in your descriptions, such as a missing part in an aero-compressor combo, and the box for my aero arrived cracked. However, the parcel was well packed and the delivery times are very good.

Translated reviews

Christian B.

Published on 18/11/2019 à 18h58 following a purchase from 18/11/2019

no worries about the product itself...! order placed on 08 november and to date no delivery....!!!!!!thinking about the rest of my orders

Translated reviews

yannick L.

Published on 17/11/2019 à 13h23 following a purchase from 17/11/2019

Very complete catalog, And fast and careful shipping.1 star for delivery by Cubyn which adds 24 hours to the delivery time and does not correspond to the carrier advertised on the site.

Translated reviews

michel D.

Published on 14/11/2019 à 22h37 following a purchase from 14/11/2019

incomplete order too bad for 1 order

Translated reviews

Gael P.

Published on 08/11/2019 à 13h21 following a purchase from 08/11/2019

Fast order processing, but a little slow to ship. Otherwise RAS

Translated reviews

Mattéo B.

Published on 05/11/2019 à 15h58 following a purchase from 05/11/2019

Delivery which took more than two weeks whereas I am 40km away from the store. I ordered the same product in England at the same time, I received it in two days.

Translated reviews

Harold T.

Published on 05/11/2019 à 15h32 following a purchase from 05/11/2019

Order received on time. Too bad there's no free 24H Chronopost like some sites.

Translated reviews

Nicolas W.

Published on 30/10/2019 à 18h51 following a purchase from 30/10/2019

Not a big fan of Cubyn's new logistics service, given that the order was placed on a Tuesday evening and received the following Monday. Some other stores like Alltricks (in the bike world) use a much faster service at the same price, with delivery guaranteed within 24 hours. This type of service would be a big plus for you.

Translated reviews

anne B.

Published on 21/10/2019 à 19h35 following a purchase from 21/10/2019

perfect

Translated reviews

NICOLAS B.

Published on 08/10/2019 à 11h10 following a purchase from 08/10/2019

Despite the concern, the fact that you may have offered a refund against return of the product makes your company a good one. Thank you very much.

Translated reviews

Gendras S.

Published on 02/10/2019 à 15h59 following a purchase from 02/10/2019

Good

Translated reviews

Frederic T.

Published on 28/09/2019 à 10h30 following a purchase from 28/09/2019

Very good site but it took me a long time to arrive and ship. Other sites go much faster but I recommend this site.

Translated reviews

Alexandre F.

Published on 12/09/2019 à 11h37 following a purchase from 12/09/2019

attention au colisage peut soigner pot de peinture mis en vrac dans une poche pas sérieux j'ai passer une commande chez oups model nickel bien protégé pot de peinture mis par 6 dans une boite cartonne.faire paye le suivi SMS je trouve cela tres limitemis a part ce petit défaut votre site et claire on trouve facilement ce que lon cherche et livraison rapide

Translated reviews

Jacques F.

Published on 09/09/2019 à 14h48 following a purchase from 09/09/2019

Too bad that the unavailability of a product ( AQUEOUS HOBBY COLOR H001 ( gloss WHITE ,), is not mentioned in the presentation and description.

Translated reviews