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N
Rating: 4 out of 5
I needed advice and to see the equipment (compressor,) so I bought elsewhere with regret, even though the store is 30 km from my home.
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Customer reviews of AirbrushDiscount
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 5 828 published reviews
Summary of reviews
AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.
Reviews 1 and 4 stars
Reset filtersL
Rating: 4 out of 5
shipping time not respected it's a pity otherwise well packed parcel
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M
Rating: 4 out of 5
always a problem with the missing orders always 1 articles I had an aero cassè but never of reponses to the mall site which would be well however.
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E
Rating: 4 out of 5
Two products ordered, only one delivered... The problem was solved after a phone call, but for a first order it leaves a bitter taste.
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J
Rating: 4 out of 5
Good site, with good rates, just a little complex to use for the uninitiated.
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J
Rating: 4 out of 5
#NAME?
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I
Rating: 4 out of 5
Transport costs can be expensive for small parts. 50 centimes for SMS tracking
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G
Rating: 1 out of 5
postage too expensive for 6€ 3 items at 70 grams each. Tracked letter format would have been sufficient. Option not offered via the site.
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C
Rating: 1 out of 5
Gg
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E
Rating: 4 out of 5
For my first order, I unfortunately had a labelling error on one of my products and I had to ask for an exchange. However, customer service was very responsive to my request.
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C
Rating: 4 out of 5
Ditto
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G
Rating: 4 out of 5
correct
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P
Rating: 4 out of 5
CLEAR
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E
Rating: 4 out of 5
Descriptions and photos could be of better quality.
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V
Rating: 4 out of 5
Good site, orders received quickly and lots of choice
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D
Rating: 4 out of 5
Order processed quite quickly! with a nice variety of products for model making! too bad there was this problem with these brushes requested totally broken in the packaging made for transporting the package.
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P
Rating: 1 out of 5
No customer feedback.
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S
Rating: 4 out of 5
Products delivered quickly, fairly well protected. AD loses one star because, in my opinion, the aero+compressor pack I bought was incomplete (i.e. I bought an aero with a quick-release coupling... and an air intake hose without the fitting for that same quick connector), and the presentation was misleading. I trusted that everything would be compatible, but it wasn't. I should have been more careful.
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V
Rating: 4 out of 5
Order processed quickly and delivered very quickly. 3 days after order is very good.4 rating because I can't always find what I'm looking for.
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S
Rating: 4 out of 5
Too bad I didn't receive the answer to my question about the paasche adapter until after I had placed the order, so it cost me 2 shipping fees...
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F
Rating: 4 out of 5
Excellent company, very close to its customers, with very good advice. You can trust them. Not always easy to find certain items by reference.
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S
Rating: 4 out of 5
I recommend this store, very good choice of material
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M
Rating: 1 out of 5
Do not order and do not choose Chronopost 12€ postage on Fridays. Chronopost delivery does not take place on Saturdays, at the sender's discretion. This is not indicated in the General Conditions.
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F
Rating: 4 out of 5
Often out of stock
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J
Rating: 1 out of 5
- Order placed on May 17, 2020 with SMS tracking option at 0.50€ - Still noted as being in preparation on May 26 - I asked by e-mail for an explanation of the delay: NO reply - Order noted as delivered on May 29 -> NOTHING in my box. This is not serious. The delay might be excusable, but the total absence of information for the customer is not, given that Aérographe Discount charges for the tracking service!
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A
Rating: 4 out of 5
Indeed during my last order it missed a paint, I sent you an e-mail and no answer to date SAV ... a little a la ramasse dou my 3.55
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P
Rating: 4 out of 5
I'm sorry, but billing for SMS order tracking is hard to swallow...
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A
Rating: 4 out of 5
Fast shipping, but product poorly packaged (loose paint in a plastic bag...).
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C
Rating: 4 out of 5
Order shipped quickly top, but I had added a comment to this order, I think they are not read because not tracked.
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M
Rating: 4 out of 5
I rate 4 because of the long delivery time. They are at your disposal in case of telephone call.
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J
Rating: 4 out of 5
For this first purchase follows convinced waiting for next time.
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H
Rating: 4 out of 5
5 out of 5 if I hadn't had problems with delays and a damaged item.
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D
Rating: 4 out of 5
Fair price good products
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F
Rating: 1 out of 5
Attention, some elements are missing on delivery, a credit note was to be established, but no credit note (I would prefer to be delivered or reimbursed). No answer to the message left on your site.
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Y
Rating: 4 out of 5
Glad to have received my books but disappointed that they were damaged and that I had to pay almost 10 euros for a cutter for nothing.
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S
Rating: 4 out of 5
Hello, very serious store, fast shipping and attractive prices. I think it's a pity that there aren't more descriptions of your products. I'm looking for solvent-free spray primer (for painting extruded polystyrene). I sent you an e-mail via the service form at the beginning of the week on this subject (with no reply).
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T
Rating: 4 out of 5
On a whim, I decided to buy this set. After years of painting my models with brushes. I did some research on the internet, looking at tutorials and reviews. I came across your site, which offered very fair prices, with a promotional code to boot. So I decided to order this airbrush pack. The follow-up went well, as did the reception. And after a few days of use, I'm delighted with my purchase! The shipment of these products was fast, despite the health crisis. However, the packaging was poorly done and the product boxes were damaged on the inside. The thick brown tape you used damaged the product packaging.... That's a bit of a stuffy way to pack!
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O
Rating: 1 out of 5
Parts ordered with next day delivery. 1 week delay. What's more, the package contained the wrong can of paint. Following several messages no gesture or response from them. Site not recommended
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N
Rating: 4 out of 5
Not everything is mentioned in your descriptions, such as a missing part in an aero-compressor combo, and the box for my aero arrived cracked. However, the parcel was well packed and the delivery times are very good.
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C
Rating: 1 out of 5
no worries about the product itself...! order placed on 08 november and to date no delivery....!!!!!!thinking about the rest of my orders
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