Customer reviews of AirbrushDiscount

9,7 /10

Based on 5 828 published reviews

5 5 359 92% 4 244 4% 3 84 1% 2 75 1% 1 66 1%

Summary of reviews

AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.

Reviews 2, 3 and 4 stars

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Bruno D.

Published on 06/01/2019 à 13h21 following a purchase from 06/01/2019

No compensation for my parcel even though it's not their fault.

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SERGEANT E.

Published on 03/01/2019 à 16h48 following a purchase from 03/01/2019

there really is everything for airbrushes, as well as accessories.

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Clément S.

Published on 27/12/2018 à 18h57 following a purchase from 27/12/2018

I received a nozzle and needle kit instead of a quick-acting valve with pressure adjustment, and despite sending an e-mail I've had no news from the DISCOUNT aerographer. As my first order went well, I hope that these little oversights are only due to the holiday rush and that we'll quickly find a solution to my problem so that I can republish this review more positively.

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Sascha S.

Published on 21/12/2018 à 22h37 following a purchase from 21/12/2018

....and the products are easy to find. Congratulations!

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Philippe B.

Published on 20/12/2018 à 18h51 following a purchase from 20/12/2018

Delivery error and out-of-stock condition On 1 backordered product All delivery-related emails arrived in the spam folder

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ALEXANDRE L.

Published on 06/11/2018 à 16h34 following a purchase from 06/11/2018

Because of the problem with the varnish, I can't get anyone on the phone to rectify it, so I'm not going to order from you anymore. First test purchase > failure > I've changed websites for my orders.

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Yannick C.

Published on 01/10/2018 à 10h55 following a purchase from 01/10/2018

Not super fast between the order and the reception of the parcel, but unbeatable in rates...I would return.

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Vincent L.

Published on 24/09/2018 à 09h45 following a purchase from 24/09/2018

I'm missing a component in the delivery, I have the gun but not the compressor, for a 400€ order it's a bit disappointing...

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thomas R.

Published on 18/09/2018 à 14h49 following a purchase from 18/09/2018

interface to be reviewed, at least for compressor + aerograph packs. navigation-comparison is a pain. A summary of product features would be welcome (single/double action, changeable nozzle, solvent resistance, etc.).

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Florent P.

Published on 12/09/2018 à 18h47 following a purchase from 12/09/2018

CLEAR

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Sophie C.

Published on 04/09/2018 à 12h57 following a purchase from 04/09/2018

Items as described.fast delivery and trouble-free transaction.recommend.problem upon receipt of package (carrier involved): package was crushed and some products leaked!

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Guillaume L.

Published on 31/08/2018 à 12h58 following a purchase from 31/08/2018

Numerous references, but rather high prices on spare parts

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Arnaud L.

Published on 30/07/2018 à 16h17 following a purchase from 30/07/2018

Fast, efficient service, fair price.

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Xavier G.

Published on 16/07/2018 à 10h38 following a purchase from 16/07/2018

Impeccable speed of delivery, a perfect package... What more could you ask for. :)

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Hugues Q.

Published on 14/07/2018 à 21h58 following a purchase from 14/07/2018

I find the shipping costs completely unsuited to the products sent. My last order could perfectly well have been put in an envelope and sent at the letter rate. I don't see the point of making a parcel and sending it by Colissimo at a much higher rate.

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CHRISTIAN M.

Published on 06/07/2018 à 16h21 following a purchase from 06/07/2018

THE PRODUCT PRESENTATION (PHOTO) ON YOUR SITE IS A LITTLE IMPRECISE...

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Benjamin D.

Published on 25/06/2018 à 09h24 following a purchase from 25/06/2018

Nice offers, good products, but a lot of breakage.

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Damien D.

Published on 20/06/2018 à 12h43 following a purchase from 20/06/2018

despite an error in the packing of my last order, the after-sales service was very responsive, despite a slight lack of communication, as I had to ask a 2nd time for a snippet of information.

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Cyril B.

Published on 13/06/2018 à 14h54 following a purchase from 13/06/2018

I've been a customer for a while now and I find that the service isn't what it used to be. There's no point in quoting shipping times if you don't respect them. Packaging needs to be revised and customer response sucks....

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Christian L.

Published on 12/06/2018 à 18h40 following a purchase from 12/06/2018

Nuancier Prince auguste not received

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Philippe F.

Published on 08/06/2018 à 17h55 following a purchase from 08/06/2018

Fast delivery. Very well packaged. Lengthy quality questionnaire to fill in (titles + comments). Obliged to note material not yet used.

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inès B.

Published on 11/05/2018 à 11h39 following a purchase from 11/05/2018

rather fast shipping

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oldrich J.

Published on 06/05/2018 à 13h57 following a purchase from 06/05/2018

packaging problem

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Michele C.

Published on 19/04/2018 à 09h42 following a purchase from 19/04/2018

The only complaint is that several products were out of stock at the time of my order...

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Jean D.

Published on 17/04/2018 à 21h29 following a purchase from 17/04/2018

After several orders, and therefore positive conclusions about the service and products, it seems to me that the cost of transport is rather high, especially if you have to split your orders according to the models built. For example, the choice of colors according to the model undertaken. And the minimum price for free shipping is too high. Best regards.

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Jonathan P.

Published on 15/04/2018 à 12h22 following a purchase from 15/04/2018

Fast service, unfortunately I did not receive my order in full. My email is unanswered, as is the request for advice on future purchases.

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Lagache D.

Published on 11/04/2018 à 21h14 following a purchase from 11/04/2018

An after-sales service that is available but sometimes has trouble keeping up with orders, but of course the error was eventually corrected, and with kindness.

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François G.

Published on 03/04/2018 à 10h45 following a purchase from 03/04/2018

Products very well packaged, a box for a small product! Fast shipping

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Jean-François C.

Published on 26/03/2018 à 18h58 following a purchase from 26/03/2018

Fine

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Gilles C.

Published on 22/03/2018 à 19h42 following a purchase from 22/03/2018

Product conforms to the description. Fast delivery and handling of the service.

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Philippe L.

Published on 16/03/2018 à 10h42 following a purchase from 16/03/2018

Not enough product information for beginners

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Guillaume D.

Published on 13/03/2018 à 14h58 following a purchase from 13/03/2018

Fast order and careful shipping. Delivered on time.

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Michaël R.

Published on 12/03/2018 à 09h49 following a purchase from 12/03/2018

I was mistaken in my order and they reacted quickly which enabled me to avoid the return and exchange procedure.

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thierry D.

Published on 10/03/2018 à 12h46 following a purchase from 10/03/2018

Good, but offers on clarifying brushes (misleading photos)You think you're getting a set of brushes and end up with just one...

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carl Z.

Published on 09/03/2018 à 09h10 following a purchase from 09/03/2018

Watch the prices, the competition is coming. otherwise great staff

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Pierre B.

Published on 01/03/2018 à 11h48 following a purchase from 01/03/2018

The only downside is the need for intra-Community invoicing. Even manual invoicing within the EU would bring you into line with European standards. When a promise is made ... sy keep.

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Sébastien L.

Published on 24/02/2018 à 19h55 following a purchase from 24/02/2018

Validation of payment, preparation, worldwide delivery 9 days and no email to warn the arrival at the relay point. I think we can do better for something that can fit in a bubble envelope.

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jacques M.

Published on 15/02/2018 à 18h10 following a purchase from 15/02/2018

I was always satisfied but with this error of product afterwards the error is human and I would continue to order from you but I hope that all will go well from now on.

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mathieu A.

Published on 29/12/2017 à 22h28 following a purchase from 29/12/2017

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Martine H.

Published on 13/12/2017 à 09h52 following a purchase from 13/12/2017

Despite a small disappointment with the last order, you are still a highly recommendable company.

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