AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.
After registering I received an email confirming my registration. So far so good. The problem is that in this email my password was displayed in clear text. I don't see that anywhere else. I need to make a change as soon as possible. Another little problem: my order arrived without the compressor. I had to go through customer service, but it was quickly resolved.
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Christian P.
Rating: 4 out of 5
following a purchase from 28/08/2021
Ditto
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ghislain G.
Rating: 4 out of 5
following a purchase from 21/08/2021
correct
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paul F.
Rating: 4 out of 5
following a purchase from 10/08/2021
CLEAR
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Eric G.
Rating: 4 out of 5
following a purchase from 29/07/2021
Descriptions and photos could be of better quality.
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Sergey P.
Rating: 2 out of 5
following a purchase from 24/07/2021
A little disappointed because the airbrush is not part of the set, there is only the compressor + tubes, and the photo makes it look like there is an airbrush with it.
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VINCENT B.
Rating: 4 out of 5
following a purchase from 24/07/2021
Good site, orders received quickly and lots of choice
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Dominique N.
Rating: 4 out of 5
following a purchase from 21/07/2021
Order processed quite quickly! with a nice variety of products for model making! too bad there was this problem with these brushes requested totally broken in the packaging made for transporting the package.
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David M.
Rating: 2 out of 5
following a purchase from 19/07/2021
Hello,Usually I am completely satisfied with my discounte airbrush orders and that's why I come back. But this order was very badly packed. This is the first time this has happened. The paints were loose in the Mr Rapid Thinner bottle and the bottle cap was broken. About 20% of the contents of the bottle was lost - on the rest of the order! I advise you to be more careful with the packaging. Otherwise I am satisfied with the order tracking and the products.SincerelyDavid Martin
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Sullyvann L.
Rating: 4 out of 5
following a purchase from 16/07/2021
Products delivered quickly, fairly well protected. AD loses one star because, in my opinion, the aero+compressor pack I bought was incomplete (i.e. I bought an aero with a quick-release coupling... and an air intake hose without the fitting for that same quick connector), and the presentation was misleading. I trusted that everything would be compatible, but it wasn't. I should have been more careful.
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Vincent L.
Rating: 4 out of 5
following a purchase from 16/07/2021
Order processed quickly and delivered very quickly. 3 days after order is very good.4 rating because I can't always find what I'm looking for.
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stéphane P.
Rating: 4 out of 5
following a purchase from 24/05/2021
Too bad I didn't receive the answer to my question about the paasche adapter until after I had placed the order, so it cost me 2 shipping fees...
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christophe B.
Rating: 2 out of 5
following a purchase from 17/04/2021
For delivery, the site only offers post at over 8E and Chronopost at 12E!!!! (with a promise of delivery the next day before 1pm, well... ok) Items (not very heavy and not very bulky) ordered on Friday afternoon, with delivery by chronopost, arrived at my house on Tuesday!!! i.e. 4 days later.Then it would be honest to specify that even at 12E shipping costs there is no order preparation between Friday afternoon and Monday morning and therefore no point in spending your money on chronopost...Unpleasant feeling of having been cheated.Disappointed.
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fabrice M.
Rating: 4 out of 5
following a purchase from 16/01/2021
Excellent company, very close to its customers, with very good advice. You can trust them. Not always easy to find certain items by reference.
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Jordane F.
Rating: 2 out of 5
following a purchase from 11/01/2021
I don't like the general feel of the store. Pink is not the color I would choose. Discount is not the word that best characterizes the store's products. Efforts could be made to improve the quality of the photos and the general ergonomics of the site.
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Stéphane V.
Rating: 4 out of 5
following a purchase from 24/12/2020
I recommend this store, very good choice of material
very good quality, compressor overheats quickly. Problem connecting air hose to compressor Customer service very good.SMS order tracking not up to scratch.
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François B.
Rating: 4 out of 5
following a purchase from 05/06/2020
Often out of stock
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Patrick J.
Rating: 3 out of 5
following a purchase from 29/05/2020
It's a pity I didn't have any prior information on how the order would be processed.
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Alexandre D.
Rating: 4 out of 5
following a purchase from 12/05/2020
Indeed during my last order it missed a paint, I sent you an e-mail and no answer to date SAV ... a little a la ramasse dou my 3.55
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Yves L.
Rating: 3 out of 5
following a purchase from 11/05/2020
I bought an RM250 airbrush, not the most expensive but very good. A small trigger problem from the first try, I was given a tip by putting oil (DIY) the problem is still there. I received a message that a valve had been sent to me, so I'm surprised at the cause of the breakdown... New, given the price, I expected a more serious exchange than DIY.
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Philippe C.
Rating: 4 out of 5
following a purchase from 04/05/2020
I'm sorry, but billing for SMS order tracking is hard to swallow...
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Anthony D.
Rating: 4 out of 5
following a purchase from 03/05/2020
Fast shipping, but product poorly packaged (loose paint in a plastic bag...).
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cedrik Y.
Rating: 4 out of 5
following a purchase from 03/05/2020
Order shipped quickly top, but I had added a comment to this order, I think they are not read because not tracked.
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Didier N.
Rating: 3 out of 5
following a purchase from 29/04/2020
Order quickly processed and shipped. Delivery also very fast. On the other hand, after-sales service not very reactive: in the event of a problem, despite 2 emails, no response to my request... And 1 aerograph at nearly €170 that may not work properly.
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MARTIAL G.
Rating: 4 out of 5
following a purchase from 24/04/2020
I rate 4 because of the long delivery time. They are at your disposal in case of telephone call.
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patricia H.
Rating: 3 out of 5
following a purchase from 23/04/2020
I have sent an email to complain because I received the pack with a hose not adapted to the practice of laérographe I hope that your customer service will do the necessary thank you.
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Dominique A.
Rating: 3 out of 5
following a purchase from 23/04/2020
good service except delivery review your delivery partner
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JEAN C.
Rating: 4 out of 5
following a purchase from 23/04/2020
For this first purchase follows convinced waiting for next time.
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Herve S.
Rating: 4 out of 5
following a purchase from 23/04/2020
5 out of 5 if I hadn't had problems with delays and a damaged item.
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Rémi H.
Rating: 3 out of 5
following a purchase from 22/04/2020
Waiting to hear back from 18042020, currently without reply.
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Bruno B.
Rating: 3 out of 5
following a purchase from 19/04/2020
I hope my questions will be answered?
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DESORMIERE D.
Rating: 4 out of 5
following a purchase from 15/04/2020
Fair price good products
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Yoann G.
Rating: 4 out of 5
following a purchase from 08/04/2020
Glad to have received my books but disappointed that they were damaged and that I had to pay almost 10 euros for a cutter for nothing.
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jean-philippe S.
Rating: 2 out of 5
following a purchase from 07/04/2020
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Sylvain D.
Rating: 4 out of 5
following a purchase from 05/04/2020
Hello, very serious store, fast shipping and attractive prices. I think it's a pity that there aren't more descriptions of your products. I'm looking for solvent-free spray primer (for painting extruded polystyrene). I sent you an e-mail via the service form at the beginning of the week on this subject (with no reply).
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Theodore S.
Rating: 4 out of 5
following a purchase from 03/04/2020
On a whim, I decided to buy this set. After years of painting my models with brushes. I did some research on the internet, looking at tutorials and reviews. I came across your site, which offered very fair prices, with a promotional code to boot. So I decided to order this airbrush pack. The follow-up went well, as did the reception. And after a few days of use, I'm delighted with my purchase! The shipment of these products was fast, despite the health crisis. However, the packaging was poorly done and the product boxes were damaged on the inside. The thick brown tape you used damaged the product packaging.... That's a bit of a stuffy way to pack!
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Nicolas M.
Rating: 4 out of 5
following a purchase from 19/11/2019
Not everything is mentioned in your descriptions, such as a missing part in an aero-compressor combo, and the box for my aero arrived cracked. However, the parcel was well packed and the delivery times are very good.
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yannick L.
Rating: 4 out of 5
following a purchase from 17/11/2019
Very complete catalog, And fast and careful shipping.1 star for delivery by Cubyn which adds 24 hours to the delivery time and does not correspond to the carrier advertised on the site.
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