Customer reviews of AirbrushDiscount

9,7 /10

Based on 5 828 published reviews

5 5 359 92% 4 244 4% 3 84 1% 2 75 1% 1 66 1%

Summary of reviews

AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.

Reviews 2 and 4 stars

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Anthony D.

Published on 03/05/2020 à 20h47 following a purchase from 03/05/2020

Fast shipping, but product poorly packaged (loose paint in a plastic bag...).

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cedrik Y.

Published on 03/05/2020 à 11h57 following a purchase from 03/05/2020

Order shipped quickly top, but I had added a comment to this order, I think they are not read because not tracked.

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MARTIAL G.

Published on 24/04/2020 à 12h16 following a purchase from 24/04/2020

I rate 4 because of the long delivery time. They are at your disposal in case of telephone call.

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JEAN C.

Published on 23/04/2020 à 11h35 following a purchase from 23/04/2020

For this first purchase follows convinced waiting for next time.

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Herve S.

Published on 23/04/2020 à 11h25 following a purchase from 23/04/2020

5 out of 5 if I hadn't had problems with delays and a damaged item.

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DESORMIERE D.

Published on 15/04/2020 à 14h23 following a purchase from 15/04/2020

Fair price good products

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Yoann G.

Published on 08/04/2020 à 21h48 following a purchase from 08/04/2020

Glad to have received my books but disappointed that they were damaged and that I had to pay almost 10 euros for a cutter for nothing.

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jean-philippe S.

Published on 07/04/2020 à 17h38 following a purchase from 07/04/2020

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Sylvain D.

Published on 05/04/2020 à 10h49 following a purchase from 05/04/2020

Hello, very serious store, fast shipping and attractive prices. I think it's a pity that there aren't more descriptions of your products. I'm looking for solvent-free spray primer (for painting extruded polystyrene). I sent you an e-mail via the service form at the beginning of the week on this subject (with no reply).

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Theodore S.

Published on 03/04/2020 à 19h11 following a purchase from 03/04/2020

On a whim, I decided to buy this set. After years of painting my models with brushes. I did some research on the internet, looking at tutorials and reviews. I came across your site, which offered very fair prices, with a promotional code to boot. So I decided to order this airbrush pack. The follow-up went well, as did the reception. And after a few days of use, I'm delighted with my purchase! The shipment of these products was fast, despite the health crisis. However, the packaging was poorly done and the product boxes were damaged on the inside. The thick brown tape you used damaged the product packaging.... That's a bit of a stuffy way to pack!

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Nicolas M.

Published on 19/11/2019 à 15h48 following a purchase from 19/11/2019

Not everything is mentioned in your descriptions, such as a missing part in an aero-compressor combo, and the box for my aero arrived cracked. However, the parcel was well packed and the delivery times are very good.

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yannick L.

Published on 17/11/2019 à 13h23 following a purchase from 17/11/2019

Very complete catalog, And fast and careful shipping.1 star for delivery by Cubyn which adds 24 hours to the delivery time and does not correspond to the carrier advertised on the site.

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michel D.

Published on 14/11/2019 à 22h37 following a purchase from 14/11/2019

incomplete order too bad for 1 order

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Gael P.

Published on 08/11/2019 à 13h21 following a purchase from 08/11/2019

Fast order processing, but a little slow to ship. Otherwise RAS

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Sandrine M.

Published on 06/11/2019 à 10h49 following a purchase from 06/11/2019

Brushes taped in bubble wrap. Result: 2 brushes are ruined, and customer service is slow to respond...I'm disappointed, I've never had any problems with Aérographe discount.

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Harold T.

Published on 05/11/2019 à 15h32 following a purchase from 05/11/2019

Order received on time. Too bad there's no free 24H Chronopost like some sites.

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Nicolas W.

Published on 30/10/2019 à 18h51 following a purchase from 30/10/2019

Not a big fan of Cubyn's new logistics service, given that the order was placed on a Tuesday evening and received the following Monday. Some other stores like Alltricks (in the bike world) use a much faster service at the same price, with delivery guaranteed within 24 hours. This type of service would be a big plus for you.

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anne B.

Published on 21/10/2019 à 19h35 following a purchase from 21/10/2019

perfect

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NICOLAS B.

Published on 08/10/2019 à 11h10 following a purchase from 08/10/2019

Despite the concern, the fact that you may have offered a refund against return of the product makes your company a good one. Thank you very much.

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Gendras S.

Published on 02/10/2019 à 15h59 following a purchase from 02/10/2019

Good

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Frederic T.

Published on 28/09/2019 à 10h30 following a purchase from 28/09/2019

Very good site but it took me a long time to arrive and ship. Other sites go much faster but I recommend this site.

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Alexandre F.

Published on 12/09/2019 à 11h37 following a purchase from 12/09/2019

attention au colisage peut soigner pot de peinture mis en vrac dans une poche pas sérieux j'ai passer une commande chez oups model nickel bien protégé pot de peinture mis par 6 dans une boite cartonne.faire paye le suivi SMS je trouve cela tres limitemis a part ce petit défaut votre site et claire on trouve facilement ce que lon cherche et livraison rapide

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Jacques F.

Published on 09/09/2019 à 14h48 following a purchase from 09/09/2019

Too bad that the unavailability of a product ( AQUEOUS HOBBY COLOR H001 ( gloss WHITE ,), is not mentioned in the presentation and description.

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Jean-Luc G.

Published on 27/08/2019 à 19h10 following a purchase from 27/08/2019

Out of 4 products ordered, 3 ok and one error. I'm waiting for a return email to know the procedure for an exchange....depuis 3 days.

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Laurent P.

Published on 27/08/2019 à 12h42 following a purchase from 27/08/2019

well

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daniel K.

Published on 06/08/2019 à 15h12 following a purchase from 06/08/2019

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jean-luc G.

Published on 31/07/2019 à 17h21 following a purchase from 31/07/2019

I put 4 because my order arrived incomplete obliged to call to get the rest, everything arrived in the middle of the following week but very good contact with the person on the phone. This little problem will not prevent me from placing other orders on this site.

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Vincent S.

Published on 11/07/2019 à 08h22 following a purchase from 11/07/2019

No reply to e-mails!

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Frédéric M.

Published on 21/05/2019 à 16h52 following a purchase from 21/05/2019

order processed and dispatched quickly, the packaging box was much too large, it was exploded during delivery by La Poste, which made me fear damage to the interior.

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jean-marc L.

Published on 12/05/2019 à 10h17 following a purchase from 12/05/2019

Aérographe discount is a fairly serious store, and despite one or two minor glitches, nobody's perfect. But I recommend your brand.

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Jean-Luc A.

Published on 24/04/2019 à 15h28 following a purchase from 24/04/2019

On-time delivery. However, both brushes were over-packaged, you can be just as protective for the brushes, and a little more for the environment...

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TOURAND P.

Published on 21/04/2019 à 20h27 following a purchase from 21/04/2019

very good coli received quickly, but beware of forgetting, order yet simple

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Yann M.

Published on 17/03/2019 à 09h36 following a purchase from 17/03/2019

Easy to find a well organized product

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sandrine L.

Published on 14/03/2019 à 18h56 following a purchase from 14/03/2019

WELL

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Laurent D.

Published on 10/03/2019 à 19h16 following a purchase from 10/03/2019

Delivery error on product Mr surfacer 1000 instead Mr primer surfacer 1000, return at my expense and wait fifteen days for return good product. So don't try

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Michaël R.

Published on 22/02/2019 à 16h27 following a purchase from 22/02/2019

At first glance, the store is top-notch, despite some items being more expensive than other sites. But I have my doubts about the Airbrush infinity. In fact, I ordered two Airbrush infinity a few months apart and I have the impression that the first was reconditioned compared to the second. Everything works, but in the end I don't feel I've got a brand-new product.

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FIL B.

Published on 21/02/2019 à 20h34 following a purchase from 21/02/2019

although the product was in stock, still no delivery, no email to warn that the tool is finally missing.....

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CHISTIAN L.

Published on 03/02/2019 à 18h42 following a purchase from 03/02/2019

No unpleasant surprises, the photos match what you receive.

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Herve N.

Published on 28/01/2019 à 17h35 following a purchase from 28/01/2019

Package received in good condition. Good quality equipment. In the process of being installed. One downside: the set of small brushes ordered was not in the parcel, despite having been pointed out on the BL...I checked everything, but no brush...Very regrettable!

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Céline A.

Published on 28/01/2019 à 14h55 following a purchase from 28/01/2019

Many stencils were out of stock.

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