AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.
The material itself, no problem. But delivered by UPS 2 weeks later with 30 CHF customs fee and 30 CHF UPS fee. For a purchase of 250 CHF. As long as you deliver by UPS, I will not order from you again. Bye
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Michael S.
Rating: 2 out of 5
following a purchase from 27/06/2026
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Karin J.
Rating: 2 out of 5
following a purchase from 12/06/2026
Unfortunately much too small for my purpose.
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Lionel D.
Rating: 2 out of 5
following a purchase from 29/05/2026
Order on a Swiss site. No indication of any customs fees, only mentioned on the site but no warning until the moment of paying by TWINT (Swiss payment method) and bam 35.- in customs fees... thank you very much for that...
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Ad K.
Rating: 2 out of 5
following a purchase from 15/05/2026
Humor said. I have filed a complaint in 2 ways that I received a different item than I ordered, and received no response on both. So a customer service of nothing. Fortunately, the other 2 of the 3 ordered items were fine. I also saw later that this happens more often, and also 0.0 response from customer service. For me, enough reason not to order here anymore. Plenty of options that do deliver what you ordered.
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Marc S.
Rating: 2 out of 5
following a purchase from 14/05/2026
The spray can had no pressure, after a few drops nothing else came out of the spray can. Hopefully, I will receive a reasonable proposal to resolve this.
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patrick M.
Rating: 2 out of 5
following a purchase from 01/05/2026
when you pay for home delivery it should be delivered at home and not at a pickup point
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Emanuele F.
Rating: 2 out of 5
following a purchase from 16/03/2026
I sent two emails for information and never received a response.
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jean-marc B.
Rating: 2 out of 5
following a purchase from 23/02/2026
Order marked as shipped. 3 days later, the carrier announces the package is still being prepared by the sender. For 2 days and more than a hundred attempts to contact you by phone, always the answering machine that announces no one is available to respond. Finally, the package received 10 days later. Who are we being mocked by?
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Marco B.
Rating: 2 out of 5
following a purchase from 22/02/2026
The airbrush I bought for 61 euros is identical to other brands that cost half, I'm thinking about returning it.
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Lars L.
Rating: 2 out of 5
following a purchase from 30/01/2026
I have already written to Airbrush Discount twice because one item from the order was not delivered. The delivery note lists the item, but it is not marked with a check like the delivered products. I assumed that the product would be sent later. So far, there has been no information from the seller and no follow-up delivery.
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Giuseppe C.
Rating: 2 out of 5
following a purchase from 09/02/2026
very late package and terrible communication I do not recommend it to anyone
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Patrick V.
Rating: 2 out of 5
following a purchase from 03/02/2026
Hello, my order was missing the quick coupling of the hose. So I cannot connect the gun to the compressor. I then wrote you an email. However, there was no response.
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Romain S.
Rating: 2 out of 5
following a purchase from 09/11/2025
Very good site! Fast order, compliant and quality products. Careful packaging and responsive customer service. I recommend AérographeDiscount without hesitation!
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Tanja S.
Rating: 2 out of 5
following a purchase from 27/10/2025
Delivery and packaging were fast and reliable. Unfortunately, the wrong color was delivered, which I cannot use. I have tried to reach customer service multiple times - I have not received a response even to this day. I will definitely not order there again!
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Cristóbal G.
Rating: 2 out of 5
following a purchase from 29/10/2025
One of the two ordered brushes had an open tip and was therefore unusable.
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Jean-Philippe P.
Rating: 2 out of 5
following a purchase from 23/08/2025
Long and laborious delivery with UPS (>1 week delay). I finally had to go pick up the package myself at the sorting center...
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Samuel L.
Rating: 2 out of 5
following a purchase from 12/08/2025
GOOD: I love what I bought as I was unable to find it anywhere. And you're shipping to Slovakia. BAD: I don't understand French, so I had to use a translator. Because of that I will likely not purchase again from you, unless you have some specific item that's not available elsewhere.
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Ruben G.
Rating: 2 out of 5
following a purchase from 20/07/2025
A disastrous delivery, where I was left abandoned and where I managed to resolve the issue with the delivery person. No commercial gesture offered. One customer lost.
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Luc V.
Rating: 2 out of 5
following a purchase from 21/06/2025
One of the paint cans was delivered to me without the lid. One could assume that it has already been used, handled, or something else.
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Amelie D.
Rating: 2 out of 5
following a purchase from 24/05/2025
Error with one of the bottles I ordered in the tanned skin set and received in a plastic bag instead of the specific box I should have received.
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Manuel E.
Rating: 2 out of 5
following a purchase from 20/05/2025
Hello, The deadlines for delivery were met, nothing to say on that side. However, one item was missing, and there were paint residues present in the airbrush, after reporting, no responses were provided. Manuel ESTEVEZ
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Dimitri S.
Rating: 2 out of 5
following a purchase from 25/04/2025
For the good reason that there was a jar covered in paint in the package and this is already the 2nd time I have an issue with your company. I am wondering if I will order from you again. Have a nice day.
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Daniel D.
Rating: 2 out of 5
following a purchase from 28/03/2025
One nozzle arrived broken. No information on the assembly of the nozzles. The needle and nozzle do not work well, it's not really adaptable.
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MARC P.
Rating: 2 out of 5
following a purchase from 26/03/2025
Disappointed by the presentation of the H & S ULTRA 2024 airbrush for the following reasons: 1- Back part unscrewed 2- Trigger sticks and does not always go to the end of the stroke 3- Needle stuck in the nozzle. After unlocking it, it gets stuck from time to time. It was mounted too tightly from the start and is still a bit damaged 4- The molded plastic in the box is slightly torn. I think this is a second-hand item. Well done Harder & Steenbeck. I repaired everything myself. I bought a Gaahleri Mobius 0.2mm on the same day, it's day and night, class. Best regards - Marc PONZIO
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Tadeusz G.
Rating: 2 out of 5
following a purchase from 12/03/2025
I did not receive the ordered goods to the extent that I had ordered. The seller changed the order without my consent and shipped it to me. As a result, I incurred additional costs because I had to order the undelivered goods elsewhere.
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Maxime Q.
Rating: 2 out of 5
following a purchase from 18/02/2025
There was an error in my order. I did not receive the right jar.
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Dietrich G.
Rating: 2 out of 5
following a purchase from 05/02/2025
Unfortunately no e-mail address available, sorry for concerns
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Krzysztof P.
Rating: 2 out of 5
following a purchase from 23/01/2025
no response to emails
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David D.
Rating: 2 out of 5
following a purchase from 08/01/2025
a missing in my order, report to their store no response, not serious ...
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frederic C.
Rating: 2 out of 5
following a purchase from 29/12/2024
I have not received my order
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Quentin D.
Rating: 2 out of 5
following a purchase from 27/12/2024
Fast and efficient shipping. However, one of the products did not correspond to the description on the site. I contacted the company by email to ask for a solution. I was told to contact them by phone. I was never able to reach them during their opening hours. As a result, I currently have no viable solution for the product I ordered and have not received.
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KORNEL B.
Rating: 2 out of 5
following a purchase from 24/12/2024
Package received but 3 "Cleaner" bottles leaking. Shock on shipping carton: is this the cause? Please reinforce your parcels and make sure that the bottles are closed. Best regards.
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Marine T.
Rating: 2 out of 5
following a purchase from 27/11/2024
I thought I'd have a nice box to put the aero in, but I didn't! The photo is not at all representative of what I received.
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gregory D.
Rating: 2 out of 5
following a purchase from 22/11/2024
Delivery problem, why pay for fast delivery and get it in no time?
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Georges G.
Rating: 2 out of 5
following a purchase from 14/11/2024
Order delivered to another UPS relay point than the one initially chosen (Sceaux instead of Fontenay) and a detour via Bagneux! UPS is not reliable.
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Johann M.
Rating: 2 out of 5
following a purchase from 11/11/2024
Unfortunately, I ordered 4 items in 3. times in less than an hour and left 2 messages asking them to send me all 3 orders in 1 shipment and refund the other 2. No answer nor discount/refund. Too bad...
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dominique L.
Rating: 2 out of 5
following a purchase from 26/10/2024
i'm waiting for the complete invoice with the aerograph prince august and the compressor MLD RM2600 THANK YOU FOR SENDING IT TO ME BY RETURN E-MAIL
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Guillaume P.
Rating: 2 out of 5
following a purchase from 14/10/2024
To tell the truth, I have mixed feelings about it. Fast delivery, well packaged, in short perfect..... but I was missing a painting and I had another one in duplicate. Probably a human error, so it wasn't too serious, but I didn't get the full order I'd expected, so I couldn't put 5 stars on it.
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Serge D.
Rating: 2 out of 5
following a purchase from 10/10/2024
Unit received incomplete. Reported the same day. To date, still not resolved.
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