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L
Rating: 2 out of 5
You'd expect the quality and capacity of individual Vallejo jars, and that's not the case.
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Customer reviews of AirbrushDiscount
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 5 828 published reviews
Summary of reviews
AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.
2 star reviews
Reset filtersJ
Rating: 2 out of 5
The relay initially chosen was changed at the initiative of UBS to a more distant relay where it is almost impossible to park and parking is charged. On my first visit, the relay was closed from 2pm to 4:30pm, so I was not informed of this and had to make a second trip.
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G
Rating: 2 out of 5
Error on an article, I called and I'm still waiting for the product I ordered.
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A
Rating: 2 out of 5
The order I placed is incomplete, I can't use the material.
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C
Rating: 2 out of 5
I ordered a pouch of gaskets for a colani, but when I opened it there weren't even any gland seals, which for me was the most important thing... not cool at all!
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J
Rating: 2 out of 5
The 2 bases were damaged
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P
Rating: 2 out of 5
1 order, 3 shipping errors due to a stock status error (grafot T2 bucket support) but reimbursed.
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G
Rating: 2 out of 5
Following an order for a mld aerograph. The package was missing 1.8m hoses. I contacted the service department, but never received a reply.
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P
Rating: 2 out of 5
I've been told for six months that there's going to be a complete 0.15 kit for infinity and still nothing, so it's not very serious.
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P
Rating: 2 out of 5
I've been told for six months that there's going to be a complete 0.15 kit for infinity and still nothing, so it's not very serious.
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P
Rating: 2 out of 5
I've been told for six months that there's going to be a complete 0.15 kit for infinity and still nothing, so it's not very serious.
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R
Rating: 2 out of 5
You absolutely need another carrier...
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L
Rating: 2 out of 5
Order with error, when I contacted support they never replied.
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M
Rating: 2 out of 5
The site is very good. On the other hand, customer service is non-existent and my parcel arrived open and torn.
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J
Rating: 2 out of 5
non-conforming order 1 product out of 2 does not correspond to my request No correction made to correct this error.
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J
Rating: 2 out of 5
No Sav....
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R
Rating: 2 out of 5
Still no free shipping, whatever the amount of the order! This is really not commercial and makes me hesitate to place orders.
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B
Rating: 2 out of 5
Order preparation error, logically rectified by a new shipment and a return slip. No excuses otherwise.
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S
Rating: 2 out of 5
Hello, UPS shipping costs 35 euros (international to Switzerland), for a piece costing 40 euros! First order ... and my last !!!!
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B
Rating: 2 out of 5
aerograph inutulisable.SAV défaillant .décu
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F
Rating: 2 out of 5
I think you should change carrier collisimo , delivery systematically in retrad for my part, no information . The parcel still hasn't arrived. I tried to phone you and nobody picks up, that's why I put only 2 stars in my opinion. Sincerely
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A
Rating: 2 out of 5
I made an order for 200€ and it was sent by DPD. After a few days I saw that my order had been delivered, but I haven't received anything. I contacted DPD and they told me to contact the store, but I never received any answer from the store. Finally my parcel was delivered by my nice neighbor who lives a few kms away. So neighbor 55, customer service 05, 2 stars because the products are good.
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S
Rating: 2 out of 5
A little disappointed because the airbrush is not part of the set, there is only the compressor + tubes, and the photo makes it look like there is an airbrush with it.
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D
Rating: 2 out of 5
Hello,Usually I am completely satisfied with my discounte airbrush orders and that's why I come back. But this order was very badly packed. This is the first time this has happened. The paints were loose in the Mr Rapid Thinner bottle and the bottle cap was broken. About 20% of the contents of the bottle was lost - on the rest of the order! I advise you to be more careful with the packaging. Otherwise I am satisfied with the order tracking and the products.SincerelyDavid Martin
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C
Rating: 2 out of 5
For delivery, the site only offers post at over 8E and Chronopost at 12E!!!! (with a promise of delivery the next day before 1pm, well... ok) Items (not very heavy and not very bulky) ordered on Friday afternoon, with delivery by chronopost, arrived at my house on Tuesday!!! i.e. 4 days later.Then it would be honest to specify that even at 12E shipping costs there is no order preparation between Friday afternoon and Monday morning and therefore no point in spending your money on chronopost...Unpleasant feeling of having been cheated.Disappointed.
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J
Rating: 2 out of 5
I don't like the general feel of the store. Pink is not the color I would choose. Discount is not the word that best characterizes the store's products. Efforts could be made to improve the quality of the photos and the general ergonomics of the site.
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J
Rating: 2 out of 5
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S
Rating: 2 out of 5
Brushes taped in bubble wrap. Result: 2 brushes are ruined, and customer service is slow to respond...I'm disappointed, I've never had any problems with Aérographe discount.
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J
Rating: 2 out of 5
Out of 4 products ordered, 3 ok and one error. I'm waiting for a return email to know the procedure for an exchange....depuis 3 days.
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L
Rating: 2 out of 5
Delivery error on product Mr surfacer 1000 instead Mr primer surfacer 1000, return at my expense and wait fifteen days for return good product. So don't try
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F
Rating: 2 out of 5
although the product was in stock, still no delivery, no email to warn that the tool is finally missing.....
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A
Rating: 2 out of 5
Hello I can't order the quantity I want, I have to recommend more often and pay extra shippingcourtesy
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A
Rating: 2 out of 5
Because of the problem with the varnish, I can't get anyone on the phone to rectify it, so I'm not going to order from you anymore. First test purchase > failure > I've changed websites for my orders.
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V
Rating: 2 out of 5
I'm missing a component in the delivery, I have the gun but not the compressor, for a 400€ order it's a bit disappointing...
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C
Rating: 2 out of 5
I've been a customer for a while now and I find that the service isn't what it used to be. There's no point in quoting shipping times if you don't respect them. Packaging needs to be revised and customer response sucks....
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