Customer reviews of AirbrushDiscount

9,7 /10

Based on 5 828 published reviews

5 5 359 92% 4 244 4% 3 84 1% 2 75 1% 1 66 1%

Summary of reviews

AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.

3 star reviews

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Florian P.

Published on 16/04/2024 à 03h05 following a purchase from 27/03/2024

Order long to arrive, more than a week, may be the fault of the carrier, I'll see next order.

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julien C.

Published on 16/04/2024 à 03h05 following a purchase from 03/04/2024

Available for advice

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denis V.

Published on 24/03/2024 à 02h04 following a purchase from 14/03/2024

6 days for a delivery, even with a weekend, is really a lot of time. Change your supplier!

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Natasha G.

Published on 22/03/2024 à 02h04 following a purchase from 04/03/2024

The products are of good quality but customer service is unresponsive.

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YANN L.

Published on 19/03/2024 à 02h05 following a purchase from 10/03/2024

It's good to have a site that's very specialized in the world of airbrushes, but it's even better to have prices that are a little more "Discount".

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florence P.

Published on 19/03/2024 à 02h05 following a purchase from 04/03/2024

Wrong reference in the parcel Reagents for a return too bad it was supposed to arrive Saturday it arrived Monday So forced to go to a competitor open on Saturday to buy the right ref to be able to work Hesitates to continue

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didier V.

Published on 29/02/2024 à 02h04 following a purchase from 21/01/2024

we buy from you, then when we ask about delivery .... nothing!!!€ no follow-up Shame

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JEAN-CLAUDE B.

Published on 21/02/2024 à 02h04 following a purchase from 10/12/2023

When I unpacked the product, there were colors on the bottle.

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Karine D.

Published on 21/02/2024 à 02h04 following a purchase from 18/12/2023

My son was very well received and very well advised when he picked up the order.

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Alex

Published on 07/09/2023 à 06h08 following a purchase from 07/09/2023

I had to travel 60km to pick it up, hence the 3 stars.

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iTooms

Published on 10/05/2023 à 13h12 following a purchase from 10/05/2023

Unfortunately, apart from the products sold, which are obviously of good quality, and the speed with which orders are processed, aerographediscount never replies to emails, let alone requests for quotes. It's a site that sells, and that's that. Don't look for advice here, just buy and that's it.

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Cysa

Published on 26/04/2023 à 17h18 following a purchase from 26/04/2023

No metal bucket in the box?

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Dan H.

Published on 18/03/2023 à 19h34 following a purchase from 18/03/2023

I will wait until Monday to find out the return address and will ask for a refund!

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José

Published on 19/11/2022 à 18h25 following a purchase from 19/11/2022

Ordered 2 products and made a mistake on 1. Not a very serious storekeeper.

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Giovanni

Published on 08/06/2022 à 16h39 following a purchase from 08/06/2022

Fast enough but not the right product

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Yves D.

Published on 03/01/2022 à 20h15 following a purchase from 03/01/2022

Fast, well-organized service, but this time the packaging was not as careful as it had been for my previous orders, which was a bit of a shame.

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Steven D.

Published on 11/12/2021 à 21h49 following a purchase from 11/12/2021

I asked for all the seals for the heel to be sent over the phone with this order, which I never received...

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BENOIT D.

Published on 17/11/2021 à 22h28 following a purchase from 17/11/2021

SHIPPING COSTS A LITTLE TOO HIGH. THEY ONLY ALLOW YOU TO TAKE 3 BOTTLES OF PAINT, FOR EXAMPLE.

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Oscar B.

Published on 04/09/2021 à 17h24 following a purchase from 04/09/2021

After registering I received an email confirming my registration. So far so good. The problem is that in this email my password was displayed in clear text. I don't see that anywhere else. I need to make a change as soon as possible. Another little problem: my order arrived without the compressor. I had to go through customer service, but it was quickly resolved.

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ludovic S.

Published on 07/06/2020 à 13h41 following a purchase from 07/06/2020

Phone contact: OKExpress delivery invoiced: failureSMS follow-up invoiced: useless

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terry Q.

Published on 06/06/2020 à 10h41 following a purchase from 06/06/2020

very good quality, compressor overheats quickly. Problem connecting air hose to compressor Customer service very good.SMS order tracking not up to scratch.

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Patrick J.

Published on 29/05/2020 à 21h51 following a purchase from 29/05/2020

It's a pity I didn't have any prior information on how the order would be processed.

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Yves L.

Published on 11/05/2020 à 08h24 following a purchase from 11/05/2020

I bought an RM250 airbrush, not the most expensive but very good. A small trigger problem from the first try, I was given a tip by putting oil (DIY) the problem is still there. I received a message that a valve had been sent to me, so I'm surprised at the cause of the breakdown... New, given the price, I expected a more serious exchange than DIY.

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Didier N.

Published on 29/04/2020 à 10h36 following a purchase from 29/04/2020

Order quickly processed and shipped. Delivery also very fast. On the other hand, after-sales service not very reactive: in the event of a problem, despite 2 emails, no response to my request... And 1 aerograph at nearly €170 that may not work properly.

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patricia H.

Published on 23/04/2020 à 20h27 following a purchase from 23/04/2020

I have sent an email to complain because I received the pack with a hose not adapted to the practice of laérographe I hope that your customer service will do the necessary thank you.

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Dominique A.

Published on 23/04/2020 à 19h28 following a purchase from 23/04/2020

good service except delivery review your delivery partner

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Rémi H.

Published on 22/04/2020 à 10h37 following a purchase from 22/04/2020

Waiting to hear back from 18042020, currently without reply.

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Bruno B.

Published on 19/04/2020 à 11h53 following a purchase from 19/04/2020

I hope my questions will be answered?

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Waldy S.

Published on 12/08/2019 à 18h58 following a purchase from 12/08/2019

I had discovered you for compressor oil, I was thinking of buying a 500ml can of Sincom32E but you are out of stock.

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Guillaume L.

Published on 29/07/2019 à 15h45 following a purchase from 29/07/2019

5-day delivery (ordered on Sunday, received on Friday), a far cry from the 48 hours advertised for a price equal to other sites of its kind.

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Christophe D.

Published on 19/07/2019 à 08h55 following a purchase from 19/07/2019

Good store but unfortunately my last order was incomplete. I sent an email to let them know and they replied straight away that they would send me back the item they hadn't received the same day. Super reactivity... Unfortunately 10 days after .... nothing in the mailbox... so 2nd mail .... and here we go again for the wait.

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KORNEL B.

Published on 11/06/2019 à 13h34 following a purchase from 11/06/2019

Reduced score due to MIG2000 bottle not being completely closed and brush set (1 brush) not conforming.

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Ludovic T.

Published on 08/06/2019 à 16h14 following a purchase from 08/06/2019

6 days to receive an order.... disappointed.

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Vincent S.

Published on 25/04/2019 à 20h54 following a purchase from 25/04/2019

order arrived well, very fast and well packaged.a problem with the fitting.no reaction to the mails sent!

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Jean Y.

Published on 08/04/2019 à 18h31 following a purchase from 08/04/2019

Fast delivery despite delivery error! Problem solved.

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david A.

Published on 03/04/2019 à 14h10 following a purchase from 03/04/2019

Order top Internet tracking top Shipping a little long

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Paulo D.

Published on 02/04/2019 à 13h51 following a purchase from 02/04/2019

Fast, well-packaged delivery but small problem with an item delivered but not ordered.

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jean-marc B.

Published on 21/02/2019 à 09h12 following a purchase from 21/02/2019

I've been waiting for months for a back order. My e-mails are not answered, too bad!

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Laurent F.

Published on 04/02/2019 à 15h56 following a purchase from 04/02/2019

I regret that the missing tool is not reported out of stock. I am waiting for the balance of the order.

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Clément S.

Published on 27/12/2018 à 18h57 following a purchase from 27/12/2018

I received a nozzle and needle kit instead of a quick-acting valve with pressure adjustment, and despite sending an e-mail I've had no news from the DISCOUNT aerographer. As my first order went well, I hope that these little oversights are only due to the holiday rush and that we'll quickly find a solution to my problem so that I can republish this review more positively.

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