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M
Rating: 4 out of 5
good
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Customer reviews of Alépoc
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 423 published reviews
Summary of reviews
Alépoc consistently delivers fast and reliable service with timely delivery and well-packaged shipments that arrive ahead of schedule. Customers highlight accurate product conformance to descriptions and photos, along with helpful, professional, and responsive support that promptly addresses inquiries. The store maintains smooth transactions across many orders, with fast shipping, efficient service, and positive overall satisfaction including good value for money and repeated purchases. Overall, customers praise the dependable delivery, clear product alignment with expectations, and attentive customer care.
Reviews 1, 2, 3 and 4 stars
Reset filtersT
Rating: 4 out of 5
Shipping charges are a bit on the high side
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T
Rating: 4 out of 5
Shipping charges are a bit on the high side
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R
Rating: 3 out of 5
Fast delivery well informed of the tracking!
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S
Rating: 4 out of 5
Perfect
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P
Rating: 3 out of 5
Good functioning of the order and delivery; too bad that the return of non-conforming items is chargeable!
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M
Rating: 4 out of 5
Person answering the phone for information
Fast delivery time,
Offers discount code on the order after validation, which cannot be applied.
Too bad, it would be preferable to have the real price directly.
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Fast delivery time,
Offers discount code on the order after validation, which cannot be applied.
Too bad, it would be preferable to have the real price directly.
J
Rating: 3 out of 5
Well thought out navigation.
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S
Rating: 4 out of 5
Good service
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J
Rating: 2 out of 5
I have already sent a message without response for now
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Response from Alépoc
Hello, we did respond on 03/06 at 8:35 AM, here is the return procedure: Please return the product(s) to the following address (including a copy of the delivery note, or your information on a blank paper, to identify you upon receipt of the package and write 'Return' on the sheet, if possible with a reason): Alepoc 116 avenue de la 1ere armée 32000 Auch Upon receipt, we check the product(s), and refund you on your payment method (excluding shipping costs) if the product is returned in good and complete condition. Best regards, The Alepoc.shop team
G
Rating: 4 out of 5
missing the gaskets of the carburetor base
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L
Rating: 4 out of 5
Order received quickly, except that in the comments I had requested the paper invoice to be included in the package and I did not receive it... just a summary of my order...
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E
Rating: 4 out of 5
Easy search
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D
Rating: 4 out of 5
GOOD
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C
Rating: 3 out of 5
I would have given 5 stars, but the fact that they shipped the same two orders in the same package but with double shipping costs... I don't appreciate that too much.
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S
Rating: 4 out of 5
Satisfied
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F
Rating: 4 out of 5
GOOD
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J
Rating: 4 out of 5
Great
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A
Rating: 1 out of 5
Very disappointed by the quality of the remanufacturing
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L
Rating: 4 out of 5
good but a bit expensive compared to the competition
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P
Rating: 4 out of 5
It's not bad: unfortunately not enough parts
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P
Rating: 4 out of 5
Missing manufacturer references
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A
Rating: 4 out of 5
Very practical and responsive
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J
Rating: 4 out of 5
Very good!
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M
Rating: 2 out of 5
The disc does not fit the year of the vehicle
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B
Rating: 4 out of 5
No problem, fast and careful delivery
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A
Rating: 4 out of 5
Satisfactory
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T
Rating: 4 out of 5
On-time delivery, well-packaged products.
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F
Rating: 4 out of 5
The sold items lack precision (compatibilities, No OEM, part descriptions...) However, order received quickly and items seem to be of quality
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G
Rating: 4 out of 5
Fast shipping, the only point is the return of parts which is not financially viable. For example, a non-compliant stop light switch for the vehicle will cost me more to return. Thank you
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P
Rating: 2 out of 5
I think it's an error on your part
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M
Rating: 4 out of 5
I have fun with 2 old pony tractors from the 50s.
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P
Rating: 4 out of 5
Intuitive, with good description of the products.
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G
Rating: 4 out of 5
Very good
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M
Rating: 4 out of 5
Not redone identically
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L
Rating: 3 out of 5
Hello, the product search is average. However, the advisors by email are top-notch
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D
Rating: 4 out of 5
Package arrived on time, very good site.
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T
Rating: 4 out of 5
Very good
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D
Rating: 4 out of 5
Very good
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E
Rating: 3 out of 5
Hello, the water pump is not the right one
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