Alépoc consistently delivers fast and reliable service with timely delivery and well-packaged shipments that arrive ahead of schedule. Customers highlight accurate product conformance to descriptions and photos, along with helpful, professional, and responsive support that promptly addresses inquiries. The store maintains smooth transactions across many orders, with fast shipping, efficient service, and positive overall satisfaction including good value for money and repeated purchases. Overall, customers praise the dependable delivery, clear product alignment with expectations, and attentive customer care.
Product not compliant with its description. No news from the seller anymore
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Response from Alépoc
Hello, Our shop is closed on Saturdays and Sundays, which explains the lack of response during the weekend. Processing requests resumes on Monday, with potentially longer delays at the beginning of the week. Regarding your order, a full refund has been made due to the non-compliance of the product, as agreed with you by email. Best regards, The Alépoc team
C
Christian R.
Rating: 4 out of 5
following a purchase from 05/12/2024
Hello, I had to return my order this morning because it was impossible to adapt the part to my vehicle as it is not modifiable like many, given that it is a vehicle that has undergone modifications (old German jeep). Thank you hoping to be refunded. No complaints to make.
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FRANCK D.
Rating: 3 out of 5
following a purchase from 02/12/2024
The received part does not match the ordered part
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Odette M.
Rating: 4 out of 5
following a purchase from 23/11/2024
very fast nothing to report
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jean michel T.
Rating: 4 out of 5
following a purchase from 25/11/2024
Good
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JEAN CLAUDE D.
Rating: 4 out of 5
following a purchase from 14/11/2024
Hello
What matters is the authenticity of the requested parts with the vehicle !!
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tessier M.
Rating: 4 out of 5
following a purchase from 13/11/2024
Very good
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JEAN-PIERRE B.
Rating: 3 out of 5
following a purchase from 14/11/2024
Very very poor in references.
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Patrick T.
Rating: 4 out of 5
following a purchase from 01/11/2024
Good site
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Alban M.
Rating: 1 out of 5
following a purchase from 20/10/2024
Never delivered.
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Response from Alépoc
Hello, Following a loss of the package by the transport service, we have refunded your order, as agreed. We apologize for the inconvenience caused. Best regards, The Alépoc team
J
Jacques D.
Rating: 4 out of 5
following a purchase from 21/10/2024
Very good
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JEAN-PIERRE A.
Rating: 4 out of 5
following a purchase from 03/10/2024
very satisfied
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patricia S.
Rating: 1 out of 5
following a purchase from 23/09/2024
not enough photos and not complete on vehicle accounting, the staff knows nothing!!
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Michel P.
Rating: 4 out of 5
following a purchase from 02/10/2024
I gave it lower.
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Tahiry R.
Rating: 4 out of 5
following a purchase from 08/09/2024
Possible to find rare parts, but:
- there are still some parts that are impossible to find
- The proposed delivery methods are not sufficient (UPS, TNT, Fedex ...)
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Jean Louis S.
Rating: 2 out of 5
following a purchase from 10/09/2024
Item not suitable at all for the license plate
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Frédéric L.
Rating: 1 out of 5
following a purchase from 28/08/2024
I installed the ignition head. Made the adjustments they require. Nothing works. The engine won't start.
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Gérard M.
Rating: 4 out of 5
following a purchase from 01/09/2024
Part conforms but the parts are about 30% more expensive compared to other sites. Fast delivery.
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Marco C.
Rating: 4 out of 5
following a purchase from 28/08/2024
Very good
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Didier C.
Rating: 4 out of 5
following a purchase from 28/08/2024
good service
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pascal C.
Rating: 1 out of 5
following a purchase from 22/08/2024
Don't really know the same.
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pascal G.
Rating: 4 out of 5
following a purchase from 12/08/2024
Good
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jean-marie M.
Rating: 4 out of 5
following a purchase from 12/08/2024
product meets expectations
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Joseph Alain H.
Rating: 1 out of 5
following a purchase from 12/08/2024
Size unsuitable for J5
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raphael P.
Rating: 4 out of 5
following a purchase from 08/08/2024
the site is of good quality, the service too because I called them for a product and compatibility and no issues
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jean-françois M.
Rating: 4 out of 5
following a purchase from 09/08/2024
Very good site with a lot of material, a little difficulty finding certain parts but the contacts respond effectively and very kindly on the phone
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Roland B.
Rating: 4 out of 5
following a purchase from 05/08/2024
received wrong item
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daniel C.
Rating: 4 out of 5
following a purchase from 04/08/2024
product arrived with a day late, the post is no longer what it used to be!
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Jean Jacques T.
Rating: 1 out of 5
following a purchase from 30/07/2024
Still haven't received my order
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Response from Alépoc
Hello, As exchanged by email, we noticed an error in the destination country of your order (France instead of Spain). Unfortunately, we cannot deliver to an address different from the one initially indicated. Therefore, we are forced to cancel your order. A refund will be made in the coming days, when the package has been returned to us by the carrier. We invite you to place a new order with the correct address if you wish. We apologize for this inconvenience and remain at your disposal for any questions. Best regards, Alépoc
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Loïc B.
Rating: 3 out of 5
following a purchase from 31/07/2024
Fast delivery, good quality parts for me the gauge didn't fit so I modified it then it was too long so it touched the bottom so another modification for now it works perfectly the joy of restoration I am still satisfied
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Wiktor R.
Rating: 4 out of 5
following a purchase from 29/07/2024
Sale and delivery ok.
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Franck G.
Rating: 4 out of 5
following a purchase from 19/07/2024
Had to adapt the part as it was not compliant with the original
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jean-françois M.
Rating: 4 out of 5
following a purchase from 15/07/2024
Navigation quite easy
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JEAN-PIERRE P.
Rating: 4 out of 5
following a purchase from 01/07/2024
order received on time
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Thierry-marc L.
Rating: 1 out of 5
following a purchase from 30/06/2024
Incompetents who dare to tell you that they didn't have time to update their assembly instructions. But they have time to charge you more than others! As already said, this is the last time I order from them
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Jacques S.
Rating: 4 out of 5
following a purchase from 25/06/2024
For the website navigation very good. For the order very good. The shipping costs a bit high. I called to send other items within the next two hours but it was too late, a bit regrettable. Now I need to install the part to see if it's the right item, best regards
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Serge C.
Rating: 3 out of 5
following a purchase from 21/06/2024
Great site
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Robert H.
Rating: 1 out of 5
following a purchase from 18/06/2024
Delivery was fast but the parts are of poor quality, and some parts were missing from the kit.
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Michel L.
Rating: 3 out of 5
following a purchase from 11/06/2024
Good
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Robert V.
Rating: 4 out of 5
following a purchase from 11/06/2024
Very professional
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