Customer reviews of Alépoc

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 505 published reviews
5 2 239 89% 4 186 7% 3 38 2% 2 16 1% 1 26 1%

Summary of reviews

The store consistently delivers on reliability, with fast shipping and well-packaged parcels that arrive ahead of schedule and conform to order details. Customers repeatedly note prompt processing, accurate parts that meet expectations, and clear professionalism in service, reinforcing trust and repeat purchases. Product quality and fit are highlighted through quick assembly, correct descriptions or photos alignment, and favorable value for money. Overall, the experience is described as smooth, efficient, and highly recommendation-worthy.

Reviews 1, 2, 3 and 4 stars

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J
Jean-Pierre P.
Rating: 4 out of 5
following a purchase from 01/07/2024
order received on time
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Thierry-Marc L.
Rating: 1 out of 5
following a purchase from 30/06/2024
Incompetents who dare to tell you that they didn't have time to update their assembly instructions. But they have time to charge you more than others! As already said, this is the last time I order from them
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J
Jacques S.
Rating: 4 out of 5
following a purchase from 25/06/2024
For the website navigation very good. For the order very good. The shipping costs a bit high. I called to send other items within the next two hours but it was too late, a bit regrettable. Now I need to install the part to see if it's the right item, best regards
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S
Serge C.
Rating: 3 out of 5
following a purchase from 21/06/2024
Great site
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R
Robert H.
Rating: 1 out of 5
following a purchase from 18/06/2024
Delivery was fast but the parts are of poor quality, and some parts were missing from the kit.
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M
Michel L.
Rating: 3 out of 5
following a purchase from 11/06/2024
Good
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R
Robert V.
Rating: 4 out of 5
following a purchase from 11/06/2024
Very professional
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J
Jean P.
Rating: 4 out of 5
following a purchase from 10/06/2024
The price of the part is higher than the price displayed by Oscaro and Mister Auto, but my order was executed quickly and without problems. I haven't assembled the two copies of the part yet, but for now, I am quite satisfied with Alepoc.
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P
Philippe P.
Rating: 4 out of 5
following a purchase from 09/06/2024
Very accessible site due to its various filters. Fast delivery time.
However, high shipping costs: to be negotiated....
I recommend the ALEPOC site
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D
Denis R.
Rating: 4 out of 5
following a purchase from 26/05/2024
good despite a modification of the connector where non-supplied terminals are needed
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J
Jean M.
Rating: 4 out of 5
following a purchase from 29/05/2024
Very good delivery but the silent blocks are not the same.
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J
Jacques S.
Rating: 4 out of 5
following a purchase from 30/05/2024
fast delivery
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Nicolas P.
Rating: 4 out of 5
following a purchase from 21/05/2024
Great local company. But I didn't find everything in the catalog
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M
Marianne L.
Rating: 4 out of 5
following a purchase from 13/05/2024
Easy to find references
Order shipped quickly
Communication with the team appreciated
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Jean-Paul M.
Rating: 3 out of 5
following a purchase from 17/05/2024
Fast delivery but average hubcap screws.
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F
Frederic B.
Rating: 3 out of 5
following a purchase from 13/05/2024
Good
For the site, very fast shipping from Alepoc.
Delivery not compliant due to Chronopost, delivery 2 days later despite a higher transport cost to ensure I received the order, the post did not do its job once again
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M
Michel P.
Rating: 2 out of 5
following a purchase from 06/05/2024
The carburetor gaskets are of poor quality, the idle jet is not the right one I put the old one back, the air filter is too big it does not fit in the compartment, never again
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Response from Alépoc
Hello, Thank you for sharing the issues encountered and we apologize in advance for the inconvenience caused. Following your exchange with our store manager on May 28, the situation has been clarified, particularly by assisting you on technical points. For faster and personalized assistance, do not hesitate to contact us directly at 09.72.25.90.42 or by email at [email protected].
A
Alain V.
Rating: 4 out of 5
following a purchase from 07/05/2024
I am very satisfied with my order with you... as well as the delay
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Jean Michel P.
Rating: 4 out of 5
following a purchase from 26/04/2024
In line with my order
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Jacques R.
Rating: 4 out of 5
following a purchase from 21/04/2024
Part easy to find on the site.
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M
Michel A.
Rating: 4 out of 5
following a purchase from 15/04/2024
I am satisfied with my ordered products.
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Joël E.
Rating: 4 out of 5
following a purchase from 14/04/2024
Good without problems
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Gaetan T.
Rating: 4 out of 5
following a purchase from 25/03/2024
perfect
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Jean Marie J.
Rating: 3 out of 5
following a purchase from 25/03/2024
To see
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E
Emmanuel F.
Rating: 4 out of 5
following a purchase from 07/04/2024
No particular remarks
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D
Dominique L.
Rating: 4 out of 5
following a purchase from 31/03/2024
Nothing to report .....
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Jérôme B.
Rating: 4 out of 5
following a purchase from 01/04/2024
Meets my expectations for a 1979 404 pickup
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Michel D.
Rating: 4 out of 5
following a purchase from 23/03/2024
Nothing to report since everything went well
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Olivier P.
Rating: 2 out of 5
following a purchase from 24/03/2024
Not enough information on the site regarding the parts and particularly the dimensions. Result: incompatible parts
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Noël V.
Rating: 4 out of 5
following a purchase from 25/03/2024
Product meets my expectations
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G
Gilles P.
Rating: 4 out of 5
following a purchase from 19/03/2024
Product compliant and fast delivery
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H
Herve P.
Rating: 4 out of 5
following a purchase from 18/03/2024
Price excluding tax on the screen.
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A
Arnaud G.
Rating: 4 out of 5
following a purchase from 14/03/2024
The carburetor gasket was bent upon receipt
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C
Charly M.
Rating: 3 out of 5
following a purchase from 12/03/2024
Connecting rod bearing not compliant with the order. Otherwise, the order arrived quickly. Thank you
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Bruno C.
Rating: 4 out of 5
following a purchase from 11/03/2024
Instructions not clear
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A
Alain R.
Rating: 4 out of 5
following a purchase from 02/03/2024
The 5 stars would be justified if the catalog were more extensive. Other sites have more stocked catalogs but do not have your philosophy. Conclusion, in my opinion, there is no perfect site in this field
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R
Régis T.
Rating: 4 out of 5
following a purchase from 17/02/2024
Order delivered quickly, important choice
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Josiane C.
Rating: 2 out of 5
following a purchase from 01/02/2024
the photo does not match the delivered part
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2024
could not get 4 valves. Only 3 in stock. Too bad, but it does not affect the service.
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F
Franck R.
Rating: 1 out of 5
following a purchase from 22/01/2024
I paid for a Chronopost, 1 week later the package still hasn't arrived. Alepoc offered me no solution other than to wait, I hope I will be refunded for the shipping costs.
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Response from Alépoc
Hello, Thank you for informing us about the delivery issues you encountered. We are currently in a process of improving our logistics and this situation is far from our usual quality handling. The Alepoc team is committed to addressing your situation as quickly as possible.
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