Customer reviews of Alépoc

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 423 published reviews
5 2 164 89% 4 181 7% 3 38 2% 2 16 1% 1 24 1%

Summary of reviews

Alépoc consistently delivers fast and reliable service with timely delivery and well-packaged shipments that arrive ahead of schedule. Customers highlight accurate product conformance to descriptions and photos, along with helpful, professional, and responsive support that promptly addresses inquiries. The store maintains smooth transactions across many orders, with fast shipping, efficient service, and positive overall satisfaction including good value for money and repeated purchases. Overall, customers praise the dependable delivery, clear product alignment with expectations, and attentive customer care.

Reviews 1, 3 and 5 stars

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C
Christian F.
Rating: 5 out of 5
following a purchase from 29/12/2024
Everything went well, clear explanation, excellent delivery, everything is perfect
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Gilles M.
Rating: 5 out of 5
following a purchase from 23/12/2024
Very responsive on the order, really satisfied and very pleasant site. To date, I haven't mounted the parts 'vacation'
Thank you very much
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Jean paul F.
Rating: 5 out of 5
following a purchase from 26/12/2024
A real customer service
Professionals
Fast delivery
Top-notch
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gilles F.
Rating: 5 out of 5
following a purchase from 23/12/2024
everything is ok
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C
Christian H.
Rating: 5 out of 5
following a purchase from 19/12/2024
excellent value for money
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F
François L.
Rating: 5 out of 5
following a purchase from 23/12/2024
Very satisfied, quality part received two days after the order.
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daniel V.
Rating: 5 out of 5
following a purchase from 21/12/2024
super well received you are a team to recommend
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Frédéric M.
Rating: 5 out of 5
following a purchase from 20/12/2024
Very happy with my purchase
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Virginie P.
Rating: 5 out of 5
following a purchase from 21/12/2024
Very good
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gilles F.
Rating: 5 out of 5
following a purchase from 13/12/2024
all ok
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Christophe P.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very good
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François A.
Rating: 5 out of 5
following a purchase from 18/12/2024
Impeccable!
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Jean François B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very good fast
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Denis C.
Rating: 5 out of 5
following a purchase from 16/12/2024
Very good
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REGIS G.
Rating: 5 out of 5
following a purchase from 12/12/2024
EASY TO USE SITE
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Eric J.
Rating: 3 out of 5
following a purchase from 10/12/2024
Hello, the water pump is not the right one
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Pascal B.
Rating: 5 out of 5
following a purchase from 07/12/2024
Perfect part even for a 70-year-old vehicle. Shipping times respected.. Nothing to say
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jean S.
Rating: 5 out of 5
following a purchase from 13/12/2024
order compliant and reasonable delays
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Jean François T.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very professional seller and attentive.
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C
claude R.
Rating: 5 out of 5
following a purchase from 10/12/2024
fast shipping
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Claude W.
Rating: 5 out of 5
following a purchase from 09/12/2024
beautiful shop
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Luc S.
Rating: 5 out of 5
following a purchase from 06/12/2024
ok ok
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Davy M.
Rating: 1 out of 5
following a purchase from 10/12/2024
Product not compliant with its description. No news from the seller anymore
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Response from Alépoc
Hello, Our shop is closed on Saturdays and Sundays, which explains the lack of response during the weekend. Processing requests resumes on Monday, with potentially longer delays at the beginning of the week. Regarding your order, a full refund has been made due to the non-compliance of the product, as agreed with you by email. Best regards, The Alépoc team
C
Christian L.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very reactive and fast. Too bad there are missing parts in the catalogs.
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PATRICE R.
Rating: 5 out of 5
following a purchase from 03/12/2024
-
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JEAN L.
Rating: 5 out of 5
following a purchase from 30/11/2024
very good.
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Michel M.
Rating: 5 out of 5
following a purchase from 06/12/2024
Great store, with professionalism to recommend
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François M.
Rating: 5 out of 5
following a purchase from 03/12/2024
On your website, the product descriptions are complete. The received part meets my needs. Keep it up.
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Patrick T.
Rating: 5 out of 5
following a purchase from 04/12/2024
A very nice and professional team, who helped me well, very fast delivery and conforming to the order. Thank you very much
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Patrice B.
Rating: 5 out of 5
following a purchase from 04/12/2024
Thank you for the information and the availability of the parts and the speed of shipping
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michel N.
Rating: 5 out of 5
following a purchase from 04/12/2024
very competent seller on the phone
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Dominique K.
Rating: 5 out of 5
following a purchase from 03/12/2024
Navigation quite easy. Otherwise, since I don't know much, I call for advice.
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pascal M.
Rating: 5 out of 5
following a purchase from 29/11/2024
Fast order, attractive price, delivery a bit long.
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guy P.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very satisfied
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FRANCK D.
Rating: 3 out of 5
following a purchase from 02/12/2024
The received part does not match the ordered part
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Geneviève T.
Rating: 5 out of 5
following a purchase from 02/12/2024
Package arrived as expected
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Bezaz M.
Rating: 5 out of 5
following a purchase from 02/12/2024
Complies with the order fits very well
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Jacky R.
Rating: 5 out of 5
following a purchase from 30/11/2024
Easy navigation fast delivery
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josé P.
Rating: 5 out of 5
following a purchase from 29/11/2024
Fast service
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BRUNO M.
Rating: 5 out of 5
following a purchase from 27/11/2024
Great efficiency
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