Customer reviews of Alépoc

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 422 published reviews

Summary of reviews

Alépoc consistently delivers fast and reliable service with timely delivery and well-packaged shipments that arrive ahead of schedule. Customers highlight accurate product conformance to descriptions and photos, along with helpful, professional, and responsive support that promptly addresses inquiries. The store maintains smooth transactions across many orders, with fast shipping, efficient service, and positive overall satisfaction including good value for money and repeated purchases. Overall, customers praise the dependable delivery, clear product alignment with expectations, and attentive customer care.

Reviews 1 and 3 stars

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A
andre K.
Rating: 1 out of 5
following a purchase from 23/06/2026
The grooves of the clutch disc were machined too tight, it did not fit on the pinion with 21 grooves.
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Response from Alépoc
Hello André,

Thank you for your feedback as well as for the quality of our phone conversation last week, which allowed us to understand the situation well.

To provide a technical clarification regarding your Orion model: since it is a setup on a single-seater racing car, it happens that the play of the output shaft or the pinion has been modified compared to the original dimensions in order to meet the extreme constraints of racing. This explains the initially very precise and tight adjustment on the 21 grooves of your disc.

We are pleased that your mechanical expertise allowed for the necessary adjustment to be made and that the setup is now successfully finalized.

Wishing you a good racing season and looking forward to assisting you with your future mechanical needs.

The Alépoc technical team
G
guenael C.
Rating: 3 out of 5
following a purchase from 08/06/2026
Hello, order well received but only 1 wiper could be installed, the 2nd was different
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Response from Alépoc
Hello Guénaël,

Thank you for your feedback.

Following your comment, Lilian from our technical team had the pleasure of discussing with you over the phone. Older vehicles sometimes surprise us, and the exchange highlighted a specific and particular setup unique to your wiper.

We are delighted that our approach and the solutions provided together over the phone have given you complete satisfaction.

Safe travels to you and we look forward to assisting you again

The Alépoc team
T
Thierry M.
Rating: 3 out of 5
following a purchase from 10/05/2026
fast shipping good quality parts but lack of certain details on the site and unfortunately we are forced to order from the competition to make a coherent mechanical set.
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jeanmarie V.
Rating: 3 out of 5
following a purchase from 14/05/2026
The received screws do not match. They are too small.
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Thierry M.
Rating: 1 out of 5
following a purchase from 21/03/2026
Non-compliant parts Impossible to create a return Impossible to contact them by phone Too bad Very disappointed I find myself with a gas pump that does not fit my vehicle and impossible to exchange !!!!
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Laurent D.
Rating: 3 out of 5
following a purchase from 18/03/2026
Not quite suitable
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M
Manuel D.
Rating: 3 out of 5
following a purchase from 03/03/2026
Order received well
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Guillaume D.
Rating: 3 out of 5
following a purchase from 29/01/2026
Very quick to ship but unfortunately not the right jets
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J
jerome H.
Rating: 1 out of 5
following a purchase from 11/01/2026
No small elbow on the hose like on the original one, it is too short on the upper part, I had to cut a piece of the old one and sleeve it to be able to mount it on my Acadiane, the diameter on the carb side is really small and it's a big hassle to mount it, it has already jumped three times despite the clamp. very disappointed
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Philippe P.
Rating: 3 out of 5
following a purchase from 19/11/2025
The received product was an adaptable one, but looking at the photo, it is difficult to know if it is really what we are looking for. However, that does not mean it won't work. I realized that there are several models. In the end, I bought a seal directly from Peugeot.
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Thierry C.
Rating: 3 out of 5
following a purchase from 13/08/2025
Hello, I returned the package. I couldn't install the cylinders (length too long)
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Edouard J.
Rating: 1 out of 5
following a purchase from 09/07/2025
The fuel cap is not suitable for a 4CV
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R
René F.
Rating: 3 out of 5
following a purchase from 18/06/2025
Fast delivery well informed of the tracking!
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Philippe G.
Rating: 3 out of 5
following a purchase from 18/06/2025
Good functioning of the order and delivery; too bad that the return of non-conforming items is chargeable!
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Jean Paul H.
Rating: 3 out of 5
following a purchase from 05/06/2025
Well thought out navigation.
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C
Christophe B.
Rating: 3 out of 5
following a purchase from 29/04/2025
I would have given 5 stars, but the fact that they shipped the same two orders in the same package but with double shipping costs... I don't appreciate that too much.
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ANTOINE G.
Rating: 1 out of 5
following a purchase from 27/03/2025
Very disappointed by the quality of the remanufacturing
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lahoucine S.
Rating: 3 out of 5
following a purchase from 02/01/2025
Hello, the product search is average. However, the advisors by email are top-notch
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Eric J.
Rating: 3 out of 5
following a purchase from 10/12/2024
Hello, the water pump is not the right one
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D
Davy M.
Rating: 1 out of 5
following a purchase from 10/12/2024
Product not compliant with its description. No news from the seller anymore
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Response from Alépoc
Hello, Our shop is closed on Saturdays and Sundays, which explains the lack of response during the weekend. Processing requests resumes on Monday, with potentially longer delays at the beginning of the week. Regarding your order, a full refund has been made due to the non-compliance of the product, as agreed with you by email. Best regards, The Alépoc team
F
FRANCK D.
Rating: 3 out of 5
following a purchase from 02/12/2024
The received part does not match the ordered part
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JEAN-PIERRE B.
Rating: 3 out of 5
following a purchase from 14/11/2024
Very very poor in references.
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A
Alban M.
Rating: 1 out of 5
following a purchase from 20/10/2024
Never delivered.
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Response from Alépoc
Hello, Following a loss of the package by the transport service, we have refunded your order, as agreed. We apologize for the inconvenience caused. Best regards, The Alépoc team
P
patricia S.
Rating: 1 out of 5
following a purchase from 23/09/2024
not enough photos and not complete on vehicle accounting, the staff knows nothing!!
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Frédéric L.
Rating: 1 out of 5
following a purchase from 28/08/2024
I installed the ignition head. Made the adjustments they require. Nothing works. The engine won't start.
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pascal C.
Rating: 1 out of 5
following a purchase from 22/08/2024
Don't really know the same.
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Joseph Alain H.
Rating: 1 out of 5
following a purchase from 12/08/2024
Size unsuitable for J5
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Jean Jacques T.
Rating: 1 out of 5
following a purchase from 30/07/2024
Still haven't received my order
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Response from Alépoc
Hello, As exchanged by email, we noticed an error in the destination country of your order (France instead of Spain). Unfortunately, we cannot deliver to an address different from the one initially indicated. Therefore, we are forced to cancel your order. A refund will be made in the coming days, when the package has been returned to us by the carrier. We invite you to place a new order with the correct address if you wish. We apologize for this inconvenience and remain at your disposal for any questions. Best regards, Alépoc
L
Loïc B.
Rating: 3 out of 5
following a purchase from 31/07/2024
Fast delivery, good quality parts for me the gauge didn't fit so I modified it then it was too long so it touched the bottom so another modification for now it works perfectly the joy of restoration I am still satisfied
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Thierry-marc L.
Rating: 1 out of 5
following a purchase from 30/06/2024
Incompetents who dare to tell you that they didn't have time to update their assembly instructions. But they have time to charge you more than others! As already said, this is the last time I order from them
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S
Serge C.
Rating: 3 out of 5
following a purchase from 21/06/2024
Great site
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Robert H.
Rating: 1 out of 5
following a purchase from 18/06/2024
Delivery was fast but the parts are of poor quality, and some parts were missing from the kit.
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M
Michel L.
Rating: 3 out of 5
following a purchase from 11/06/2024
Good
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Jean-Paul M.
Rating: 3 out of 5
following a purchase from 17/05/2024
Fast delivery but average hubcap screws.
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F
frederic B.
Rating: 3 out of 5
following a purchase from 13/05/2024
Good
For the site, very fast shipping from Alepoc.
Delivery not compliant due to Chronopost, delivery 2 days later despite a higher transport cost to ensure I received the order, the post did not do its job once again
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J
jean marie J.
Rating: 3 out of 5
following a purchase from 25/03/2024
To see
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C
Charly M.
Rating: 3 out of 5
following a purchase from 12/03/2024
Connecting rod bearing not compliant with the order. Otherwise, the order arrived quickly. Thank you
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F
franck R.
Rating: 1 out of 5
following a purchase from 22/01/2024
I paid for a Chronopost, 1 week later the package still hasn't arrived. Alepoc offered me no solution other than to wait, I hope I will be refunded for the shipping costs.
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Response from Alépoc
Hello, Thank you for informing us about the delivery issues you encountered. We are currently in a process of improving our logistics and this situation is far from our usual quality handling. The Alepoc team is committed to addressing your situation as quickly as possible.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 08/01/2024
This is not the right one,
Not the right diameter!
The hose received is a larger diameter
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Response from Alépoc
Hello, Thank you for pointing out this apparently human error. We are doing everything possible to satisfy you as soon as possible. The Alépoc team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/01/2024
The package poorly packed
Torn carton
Fortunately
My order is inside
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